Related Articles

What Retailers Should Add to their Holiday Checklist to Avoid E-Commerce Disruptions

It’s never too soon for retailers to start planning for the critical elements of the transaction process to ensure a successful holiday season and to avoid disruptions. Here are three items that should be on every online retailer’s holiday checklist.

White Glove Services: When It's Time to Call In a Specialist

Julie Colona, Director, Forwarding Solutions and NVOCC at UniGroup, discusses why shippers might need a special commodities carrier, what to look for in a carrier, and how the business is evolving.

Food Logistics, Fulfillment, Retail

Americans Take the Bait

As recreational fishing casts a wider net, equipment makers reel in new approaches to tackle supply chain challenges.

How can brick-and-mortar retail make a comeback?

Supply chain leaders answer this month's Good Question, discussing whether brick-and-mortar retail can make a comeback.

Inventory Management, Retail, Supply Chain Management

Fresh Strategies for Rebuilding Retail

As e-commerce demand builds, online-only and omnichannel retailers alike lay the foundation for new partnerships and processes to keep pace, brick by brick.

3 Ways Dynamic Pricing Helps Retailers

Both physical and online retailers who maintain their own supply chain channels need to recognize their ability to control inventory levels by manipulating price.

Retail, Technology , Warehousing

Light Through the Cloud

When lifestyle brand Regina Andrew outgrew its ERP and CRM system five years ago, it turned to Oracle NetSuite for solutions. The decision helped the company weather the pandemic with aplomb.

E-commerce, Retail, Sustainability

Streamlining Retail Logistics

What companies need to do to streamline logistics operations and implement best practices so they will have the right inventory at the right location.

Last Mile Delivery, Distribution, Retail

Pool Distribution Increases the Speed to Market for Fast-Fashion Giant

From line haul to the last mile distribution center, from intake to proof-of-delivery processes, SEKO Logistics streamlined workflows for a fast fashion giant.

Retail, Technology , Warehousing

Smart Clothes Hit the Rack

Will warehouse workers suit up in electronic clothing? Possibly. "Smart clothes" can now track physical movement and produce visual displays. This is all happening as wearable devices continue to streamline supply chain operations.

E-commerce, Retail, Visibility

5 Ways to Position Your Supply Chain for Retail Compliance Success

These five actions will help you meet retailers’ expectations and standards, from packaging and appointment scheduling to advanced ship notifications.

Retail, Sustainability, Technology

Vertical Focus | Textiles

Take a look at the latest supply chain trends in textiles.

Fulfillment and Logistics Drive Retail Customer Loyalty

Businesses have to innovate and leverage their store networks, dark stores, pop-up warehouses, micro-fulfillment centers, and gig delivery platforms to consistently accomplish guaranteed, on-time last-mile delivery.

Retail Optimization Through a Revamped Network

With an expanding customer base and recent surge in volume, a CPG company turned to Hub Group to construct a dynamic solution. The 3PL streamlined the company’s handling process while increasing service levels.

4 New Rules for Retail

While the grocery and home improvement sectors benefited from changes in consumer behavior during the pandemic, apparel and department stores struggled. Consequently, the following new rules will come into play for retailers in 2021.

Vertical Focus: Personal Care Products & Cosmetics

Take a look at what's trending in the personal care products and cosmetics supply chain.

E-commerce, Retail, Sustainability

Achieving a Sustainable Returns Program

Reverse logistics can be an opportunity for retailers and CPGs with the right approach.

E-commerce, Reverse Logistics, Retail

Reverse Logistics: It's All Coming Back to Me Now

Using reverse logistics strategies, shippers can recoup maximum value on a product when the first sale doesn't work out.

E-commerce, Fulfillment, Retail, Technology

Speed, Reach & Flexibility Are Critical to Supply Chain Success in COVID Era

The growth of digital commerce is relentless, and the only way 3PLs can stay ahead is to adapt to market-driven needs to strengthen customers’ supply chains.

Home Improvement on a Winning Streak

The pandemic continues to boost sales for home improvement retailers as consumers spend much of their time at home. Total retail sales in the category were up 11% in July 2020 year over year according to the Department of Commerce.

Manufacturing, Retail, Supply Chain Management

What's the Holiday Sales Scenario?

The holiday retail season will play out in one of two ways sales-wise, both of which are lower than prior years. The gift that keeps on giving? E-commerce sales.

Top Hat and Tales

Wallaroo Hat Company co-founder Stephanie Carter applies her entrepreneurial spirit to tackling outsourcing, tariffs, and pandemic challenges, and to pursuing new ventures, such as a nonprofit that assists women and girls in Cameroon.

Vertical Focus | Retail

From mall grocery stores and athleisure sales to data-sharing with blockchain, this is what's trending in the retail supply chain.

E-commerce, Food Logistics, Retail

Stirring Up Solutions

These companies are concocting innovative e-commerce solutions as alcohol sales flow online.

12 Ways of Christmas

From new hires to customer expectations, here's what's in store for shippers this holiday season.

Demand Planning, Retail, Supply Chain

Cycling at Full Speed

Bicycle manufacturers and retailers race to catch up to surging demand as consumer behaviors shift gears.

Reshaping Retail

Agile and innovative retailers transformed their operations during COVID-19. Will their new fulfillment options and increased digitization go out of style as stores reopen, or will they become retail staples?

3PL, Retail, Supply Chain

Return-to-School Period Will Test Retailers and 3PLs

The return-to-school shopping period is an important dress rehearsal for the upcoming peak season.

Retail Responds

To improve their supply chain resilience for future disruption, retailers must invest in flexibility, visibility, and automation

Expedited Shipping, Retail, Logistics

DHL Debuts Retail Store

DHL Express opened a new 1,500-square-foot ServicePoint retail store in Southern Florida, the first exclusive DHL-branded retail store in the United States.

Distribution, Demand Planning, Retail

Home for the Holidays

Consumers are planning to do their holiday shopping mostly from home and earlier this year, presenting big challenges for distribution centers.

Health Care Logistics, Retail, Supply Chain Management

5 Actions to Navigate Through the Retail Landscape

To better prepare your company for the journey ahead, here are five actions to position your supply chain for the impact of market volatility.

E-commerce, Distribution, Retail

Traditional Retail Supply Chains Tackle Omni Challenges

As e-commerce demand grew, retailers went from using small, existing distribution centers to opening entire fulfillment centers to combining omnichannel facilities. Paul A. Myerson discusses the advantages.

Retail Logistics, Retail, Technology

3 Ways Retailers Can Get on the Fast Track to Digital Transformation

Retailers can use these three practical tips to successfully execute their digital transformation: Make digital moves your strategy centerpiece, connect systems to please customers, and enable a touchless experience.

What COVID-19 supply chain pivot impressed you the most? Why?

Shippers around the globe pivoted their business in response to the COVID-19 pandemic—these are the innovative pivots that impressed supply chain leaders the most.

Retail Logistics, Manufacturing, Retail

Tailoring Apparel Supply Chains for the Future

Apparel brands and retailers can use the COVID-19 crisis to take stock of existing business models and create more stable and sustainable supply chains for the future.

Retailers: It's Time to Act

While 43% of retailers say they're taking aggressive action to mitigate the effects of COVID-19, 38% are taking only some action, and 19% are taking a wait-and-see approach. Retailers should take aggressive action to address these five issues to mitigate the effects of COVID-19.

Retail Logistics, Demand Planning, Retail

Vertical Focus: Pet Industry

Read about the latest supply chain updates in the pet industry as COVID-19 continues to affect the way consumers shop online, people choosing to foster cats and dogs, and what they're buying for their pets.

Big Data, Finance, Retail

Fortune 500 Retailer Finds Cost Savings, Improves Performance with Data Solution

With RateLinx’s TracLinx module, an electronics retailer gained accurate tracking data and corrected sequential issues in real-time, allowing the company to make better logistics decisions and drive other initiatives.

Providing Solutions Through Unprecedented Times

With the increased demand for essential supplies across the country, Hub Group’s collaboration with multiple retailers has helped suppliers deliver critical loads quickly and safely.

Retail Logistics, Retail

Battling Through Crisis Together

With retail stores being one of the few businesses that remain open to the general public, supply chains operations have had to embrace creativity to deliver effectively.

Customer Service, Retail, Technology

There's No Business Like Shoe Business

Shoe retailer Shoe Station relies on Retail Pro 9 and other technology solutions to help employees provide top-of-the-line service and ensure customer satisfaction.

Retail, Technology

State of Retail Tech

Equity funding to retail tech companies slowed globally in 2019, largely due to a slide in funding to e-commerce platforms. This is what retailers should watch for in 2020.

Freight Forwarders, Retail, Technology

I Like Big-Box and I Cannot Lie

Almost half of all small to mid-sized businesses decision-makers estimate an increase in shipping spend, and big-box retailers are influencing their strategy.

Food Logistics, Retail, Supply Chain Management

VERTICAL FOCUS | Fast-Moving Consumer Goods

FMCG retailers need to be aware of four key areas as they build their future omnichannel supply chains, finds RSR Research's Supply Chain Management 2018 report.

E-commerce, Retail Logistics, Retail, Technology

What if General George Patton was Walmart’s CEO?

General Patton would survey the e-commerce battlefield where Walmart competes and conduct a threat assessment of every major competitor, especially Amazon.

Retail Logistics, Reverse Logistics, Retail

Mitigating the Flood of Post-Holiday Returns

Fearing the flood of post-holiday returns? An optimized reverse logistics strategy may be the answer.

Retail, Supply Chain, Technology

How Retailers Can Use this Holiday Season to Inform Future Supply Chain Strategies

As retailers and their supply chains face increasing pressures from rising consumer expectations, they must better leverage software solutions and the data it captures to achieve an integrated network and true smart warehouse ecosystem.

Last Mile Delivery, Retail, Supply Chain

Halloween: A Scary Supply Chain

A look back at the scary supply chain that was Halloween 2019.

VERTICAL FOCUS | Furniture

What is the outlook for the U.S. furniture market moving forward? Here's what to expect.

Retail, Supply Chain

VERTICAL FOCUS | Apparel

Take a look at some of the latest developments in the apparel industry.

Sneaker Supply Chain: Big Shoes to Fill

In the sneaker supply chain, manufacturers and retailers need to know where the product is in every stage of design, production, and shipping.

Retail Logistics, Inventory Management, Retail

Subcoms Focused on the Future

In a retail environment focused on customer experience and convenience, subscription commerce (subcom) companies are maintaining a foothold.

Retail Logistics, Retail, Warehousing

Meeting Your Retailer's Expectations

A leading CPG company uses Hub Group’s consolidation expertise to eliminate cost and improve service.

Retail, Supply Chain, Technology

Your Next Walmart Run: Don't Forget the AI

A Walmart Neighborhood Market in Levittown, New York, featuring artificial intelligence-enabled cameras, interactive displays, and a massive data center is the retailer's new Intelligent Retail Lab (IRL).

Germany, Austria Retailers Go for BOPIS

Germany and Austria retailers display a balanced market of omnichannel practices.

Bridal Wear Supply Chain

A harmonious marriage of brick-and-mortar services and online offerings is the path to fulfillment in the bridal wear supply chain.

Advanced Optimization Techniques For Enhanced Solutions - Hub Group

A leading retailer engaged Hub Group to develop an optimized solution that maximized the limited capacity in markets throughout its supply chain.

No Light at End of Retail Tunnel

VERTICAL FOCUS | Retail

The latest news and trends impacting the retail supply chain

News & Trends Impacting the Luxury Goods Supply Chain

Top trends impacting the travel and hospitality supply chain

Customer Service, Retail Logistics, Retail

Amazon Primed for New Regional Hub

In the first airport project of its kind in the Amazon Air network, the etailer has announced plans to open a regional air hub at the Fort Worth Alliance Airport in Texas.

Food Logistics, Retail, Supply Chain

The Changing Logistics of Grocery Delivery: It’s In The Bag

Grocers are working to satisfy consumers’ growing demand for rapid delivery of everything from apples to watermelon. To accomplish this, they’re educating personal shoppers, developing new technologies to handle the last mile of delivery, rethinking their distribution networks and inventory planning, and partnering with technology companies.

How Retailers Earn 5-Star Reviews

This story explores some of the ways retailers use customer service to build customer loyalty, both in stores and in the e-commerce channel.

What Will Retailers Find Under The Tree?

3PLs and tech providers can empower ethical supply chains, winter warehouse tips, what is most important to carriers when working with shippers, Fleet Advantage 2018 benchmarking survey reveals fleet operators pulse about rising fuel and maintenance and electric trucks, female high school students, findings from 2019 Third-Party Logistics Study, Forrester forecasts that companies will spend $434.9 billion to run IoT solutions by 2023, startup aims to make robots safe around factory workers, conditions ripe for multistory warehouses, automated material handling equipment market to exhibit significant growth during 2018–2024

Last Mile Delivery, Retail Logistics, Retail

What's Ahead for Retail Technology? Ask the Crystal Ball

Retail Logistics, Retail, Logistics

Black Friday Delivery Data

Consumer data is rolling in from Black Friday. Convey published data insights that show how deliveries are performing across various categories compared to year-over-year data from 2017.

3PL, Retail Logistics, Retail, Supply Chain

Essentials of a Healthy Supply Chain Partnership

To ensure brands are managing the most efficient, optimized supply chain, they need to assess their supply chain partner’s commitment across the following key areas.

Global Economy, Retail Logistics, Retail, Supply Chain

Get Your Supply Chain Up to E-Commerce Speed

Supply chains face a conundrum when it comes to speed: no matter how automated your processes are internally, you’re only as fast as the next guy in the chain. Here’s what it takes to be e-commerce fast.

How E-Tailers Can Reduce Return Rates for Large Items

By following these steps, e-tailers can lower return rates, increasing profits and creating happier customers.

Addressing Expedited Delivery Expectations

Amazon and other large retailers set customer expectations by offering expedited delivery at low or no cost. Retailers of all sizes must compete on the same turf, yet lack the negotiating power that could net meaningful discounts with commercial carriers.

Leveraging Supply Chain Automation to Meet This Year’s Holiday Shopping Demands

The holiday sales rush presents both an opportunity and a challenge for shippers as they navigate high-volume orders and expectations for next-day shipping. By leveraging supply chain automation, shippers can meet this year’s higher-than-ever consumer demands while staying competitive.

Global Logistics, Sourcing/Negotiations, Retail

Reaching a Point of No Returns

Retailers around the world are slacking in the returns department.

E-commerce, Global Logistics, Retail

E-commerce Retailers Target Germany

Approximately one-third of leading U.S. e-commerce retailers are planning to enter the German market in the next four years, according to a recent study.

Fashion Supply Chain: What to Where

Executives from leading fashion and apparel brands, retailers, importers, and wholesalers reveal the supply chain challenges topping their list.

Retail Logistics, Reverse Logistics, Retail, Supply Chain

Engaging Customers Through AI

Retailers turn to artificial intelligence to boost customer service.

Best Practices for the Gift of Successful Holiday Sales

For some retailers, holiday sales can represent up to 27.4 percent of annual sales. Having a clear understanding of your historical trends for seasonal goods is critical for forecasting seasonal categories this upcoming season.

E-commerce, Retail Logistics, Inventory Management, Retail, Supply Chain

E-Commerce Commentary: Three Ways Shippers Can Improve Customer Satisfaction

Shippers should turn their attention to three frequently overlooked components of inventory record management to improve inventory accuracy and, ultimately, consumer satisfaction.

Third-Party Refurbishers Help Get
First-Quality Goods to Market

What if your shipment of apparel from overseas gets soaked with saltwater on its way to the distribution center? This supply chain solution can return merchandise to first-quality condition.

Supply Chain Commentary: Prepare for Mobile Commerce

Mobile commerce is expected to become a $250-billion market by 2020, with an increasing number of sales being done via smartphone apps, says the 2017 UPS Pulse of the Online Shopper. Here are key takeaways for retailers.

What Retail Apocalypse?
Retailers Open 4,000+ Stores in 2017

Store closings have grabbed headlines, but they're not telling the whole story. Find out what a new report says about the state of retail.

E-commerce, Retail Logistics, 3PL, Logistics Solutions Providers, Retail, Logistics, Supply Chain

Recent Industry Disruptions Challenge, Improve Retail Logistics and Supply Chain - WSI

The retail industry needs to adapt an agile and visible supply chain to fulfill increasingly demanding consumer requests.

3PL, Retail Logistics, Distribution, Retail

Solved: Satellite DC Quickly Fulfills Orders - Unyson

Unyson helped a customer simultaneously increase service for time-sensitive shipments while decreasing costs.

E-commerce, Distribution, Fulfillment, Retail, Logistics, Logistics I.T., Supply Chain, Transportation

E-Commerce: The Great Retail Equalizer

This story looks at some of the trends and challenges associated with e-commerce today, and strategies for dealing with those challenges, through the eyes of one small retailer, one medium-sized and one large.

Food Logistics, Retail, Logistics, Supply Chain

Discovering Eight Truths of the New Era of Retail

Retail, Logistics, Real Estate, Supply Chain

Supply Chain Commentary: How Amazon's Acquisition of Whole Foods Will Disrupt Industrial Real Estate

Whole Foods’ 460+ centrally located stores will augment Amazon’s physical infrastructure and allow it to use the stores as distribution centers. In return, Amazon’s targeted transaction data, technological expertise, and logistical prowess catapult Whole Foods into the online realm and suggest a new level of convenience.

Retail, Logistics, Supply Chain, Warehouse Management Systems (WMS)

Customized Solution Helps Retailer Find Savings and Visibility - Unyson

A home goods retailer partnered with Unyson to increase efficiency and enhance visibility.

Sofa So Good: Software Upgrade Bolsters Furniture Company’s Growth

Furniture retailer upgrades its warehouse management system to furnish growth.

Report: Retailers are Hemorrhaging Costs from Premium Delivery Services

E-commerce, Global Logistics, Retail, Logistics, Supply Chain

Study Finds U.S. Retailers Lead the Way in International Expansion 

The retail industry's international expansion slowed a bit in 2016 from its strong pace of a year earlier as retailers adjusted to e-commerce and shifting exchange rates, according to CBRE Group Inc.’s international retail expansion study.

Study Finds Growing Demand for Retail Click and Collect

Click and collect has become a key component of retailers' overall e-commerce strategy. Nearly one third of shoppers purchased products online and subsequently picked them up at a store during the 2016 holiday season.

E-commerce, Retail, Logistics, Supply Chain, Transportation

Retailer Reduces Transportation Spend - Unyson

A retailer teamed up with Unyson to create an out-of-the-box solution for its growing supply chain.

Finding Untapped Value in Product Returns

In today’s returns economy, retailers need to be able to separate the “good” return from the preventable one. To get better data on returns, here are three steps they can take.

E-commerce, Retail, Logistics, Third-Party Logistics, Supply Chain

How Small Retailers Can Compete with Retail Giants

To compete in today’s environment, small to medium players need to offer competitive supply chain and delivery services.

Distribution, Global Logistics, Retail, Logistics, Supply Chain

Enabling a Faster-to-Market Solution

Cath Kidston partnered with SEKO to expand the company’s inbound business from Asia to the UK and its distribution centers in Hong Kong and Shanghai supplying its international franchises.

E-commerce, 3PL, Retail, Logistics, Third-Party Logistics, Supply Chain, Technology

How 3PL Warehouses Can Capitalize on the Escalating Demands of Prospects and Customers

3PL warehouses are not only in demand, but in a position of strength. This provides 3PL operators a unique opportunity to build lasting relationships with key customers, suppliers, and retailers of their choice.

Lean, Retail, Logistics, Supply Chain

Predictive Analytics Takes Forecasting to a New Level

Predictive analytics utilizes various statistical techniques and models that analyze current and historical facts to make predictions about future.

Manufacturing, Retail, Logistics, Supply Chain

Retail Logistics Bets on E-Commerce

E-commerce impacts not only consumer supply chains, but business to business supply chains as well.

E-commerce, Retail Logistics, Fulfillment, Logistics Solutions Providers, Retail, Logistics, Supply Chain, Supply Chain Management

Walmart’s ShippingPass Has Ended. What Retailers Should Do Next.

The e-commerce race is only heating up. Here's what small to mid-size retailers should do to stay in the game.

E-commerce, 3PL, Education, Logistics, Retail, Site Selection, Supply Chain, Technology , Transportation

Download the Inbound Logistics Planner App Today

Find the right solutions, carriers and partners to drive efficiency in your supply chain operations and enable your enterprise to navigate the twists and turns, ups and downs of the coming year.

Omni-Channel Retail: Roadmap To Profit

Omni-channel retail supply chains are forging new paths to profitability. Here's what they look like.

E-commerce, Last Mile Delivery, Retail, Supply Chain, Risk Management

GOOD QUESTION | What’s your supply chain resolution for 2017?

Readers reveal the issues that could disrupt the supply chain…as well as their sleep.

E-commerce, Retail, Logistics, Supply Chain, Technology

Shaking Up the Brown Box: Big Winners in Supply Chain Evolution

Business to consumer demand is set to outpace supply in the marketplace. Those who can solve that problem will be the big winners in the next phase of supply chain management.

E-commerce, Inventory Management, Retail, Logistics, Supply Chain

Solving the E-Commerce Puzzle

To overcome the challenges that e-commerce presents to the supply chain, shippers need to succeed at omni-channel fulfillment. From leveraging brick-and-mortar stores to deploying an order management system, here’s how they can compete in an e-commerce world.

E-commerce, Reverse Logistics, Retail, Logistics, Supply Chain

Rethinking Reverse Logistics for Online Apparel Returns

As physical shopping bags are being replaced by virtual ones, it’s important for retailers to update their policies and logistics strategies to align with consumer behavior and expectations.

E-commerce, Retail Logistics, Retail, Logistics, Supply Chain

Tackling Retail Logistics: Build Your Team First

The flexible supply chain of the future is full of opportunities and challenges. With the right team and talent on your side, you’ll be well positioned for success. Here’s how to get the right people.

Inventory Management, Retail, Logistics, Supply Chain

How Precise Forecasting Tames Item Proliferation

More accurate forecasts enable better planning, lower inventory and manufacturing costs, and improved service levels.

Customer Service, Last Mile Delivery, Retail Logistics, Retail, Logistics, Supply Chain

3PLs & Carriers: At Your Service

A look at the metrics that shippers and their service providers use to evaluate the quality of customer service.

E-commerce, Retail Logistics, Fulfillment, Retail, Logistics I.T.

How to Beat Amazon at the Retail and Supply Chain Game in 2017

With heavy competition from Amazon in both retail and supply chain logistics, retailers that don’t begin making changes and investments in omni-channel in 2017 will see serious repercussions by 2020. For starters, they must invest in distributed order management and enterprise wide inventory visibility.

E-commerce, Retail Logistics, Fulfillment, Retail, Warehousing, Visibility

Getting the Goods on Logistics this Holiday Season

In time for the holiday season and other peak periods, retailers are stepping up their game in delivery, fulfillment, and warehousing technology to improve the effectiveness of existing resources.

Retail Logistics, Reverse Logistics, Retail

Trends—November 2016

Damaged holiday packages negatively impact brands; Robot cargo pilots successfully tested; Not having procurement department negatively affects bottom line

Air Cargo, Pharmaceutical Logistics, Global Logistics, Retail, Logistics, Supply Chain, Transportation, Latin America

What’s Driving the Air Freight Industry Today?

These developments are helping the transportation industry to continually evolve.

E-commerce, Lean, Retail, Logistics, Supply Chain

How Supply Chain Strategies Impact
E-commerce Success

The emergence of e-commerce as part of a company’s omni-channel marketing program requires not only an agile, lean supply chain but also a strategy to get there.

Economic Development, Asia, Global Logistics, Retail

Why Retailers Need the TPP

Retailers need to come together in support of the trade agreement that will ultimately improve the industry for all. Here are three reasons why they should stand behind the passage of the Trans-Pacific Partnership.

E-commerce, Retail Logistics, Retail, Logistics I.T., Supply Chain

Accurate Product Data Drives Supply Chain Systems

Supply chain applications stumble when the product data they’re using is inaccurate. Here's how to make sure data is consistent and comes from well-crafted and executed processes.

E-commerce, Retail Logistics, Distribution, Retail, Site Selection, Real Estate, Trucking, Transportation

Trends—October 2016

Rise of e-commerce changing logistics real estate landscape; Companies who don’t sell globally may be sacrificing profits; Many smaller fleets non-compliant with upcoming ELD mandate

Three Returns Strategies for Improving Omni-channel Retail

To cost-effectively leverage an omni-channel strategy, it is vital to proactively plan for returns and align your operations accordingly.

Global Economy, Global Logistics, Manufacturing, Retail, Logistics, Supply Chain

Global Logistics—September 2016

India-based textile manufacturer accused of providing fraudulent products; Iran seeks to strengthen trade relationships in Latin America; British manufacturers get small boost in wake of Brexit referendum

Bar-coding Systems, E-commerce, Retail Logistics, Retail, Supply Chain Management, Warehousing

Using Tunnel Scanning to Meet
E-commerce Challenges

Consolidation warehouses typically contend with labeling inconsistency in e-commerce orders. Here's how to boost read rates for packages and avoid manual handling.

E-commerce, Retail Logistics, Retail, Logistics, Supply Chain, Technology

Retail Logistics: When Fast Isn't Fast Enough

This story looks at some recent trends affecting retail supply chains, including demand for speed and flexibility, ongoing emphasis on omnichannel marketing, and globalization.

Working at People Speed

Instantaneous, insatiable customer need runs the risk of forcing people out of the equation. But some logistics challenges can only be met by people working at ‘people speed.’

GOOD QUESTION | Has supply chain impatience gotten out of hand?

Readers weigh in on the August question: Has supply chain impatience gotten out of hand?

Retail, Logistics, Supply Chain, Warehousing

Prepping Your DC for Peak Season

Use this advice to get your distribution center prepared before holiday orders come rolling in.

Multiple Channels Are Making Supply Chains More Complex

It’s all about flexibility and speed in today’s changing retail and e-commerce markets.

Customer Service, Global Logistics, Retail, Logistics, Supply Chain

Global Retail Expansion: The Convergence of Marketing, Customer Service, and Supply Chain Strategies

Brands who never anticipated going global are finding that they all of a sudden are, thanks to the progression of e-commerce and increasing customer expectations.

Food Logistics, Retail, Logistics, Supply Chain

Meal Delivery Services: You’ve Got to be Kitting Me!

The popularity of meal and meal kit delivery services makes for some very complicated supply chain management.

E-commerce, Distribution, Inventory Management, Retail, Logistics, Supply Chain

Balancing Inventory for a Better Customer Experience

With the growth of e-commerce, retailers have identified a potential opportunity to reduce working capital by thinning inventory at brick-and-mortar stores—opting instead to maintain major portions of inventory at distribution centers upstream.

Retail, Logistics, Supply Chain, Sustainability

How to Be Fashionably Green

Going green is in style for retailers. Here’s how adopting a multi-faceted sustainability strategy can lower costs as well as boost brand loyalty.

E-commerce, Distribution, Fulfillment, Retail, Logistics, Supply Chain, Supply Chain Management

Optimizing Inbound for Improved E-Commerce Fulfillment

A more comprehensive approach to supply chain management can help provide a great omni-channel experience that encourages customer loyalty and optimizes profitability.

E-commerce, 3PL, Customer Service, Retail, Logistics, Third-Party Logistics, Supply Chain

Become an Extension of Your Client’s Brand

As entities responsible for brokering appropriate carrier rates, ensuring accurate quantities of orders and guaranteeing high quality of products, third-party logistics providers are extensions of companies’ brands.

E-commerce, Distribution, Fulfillment, Retail, Logistics, Partnership, Supply Chain

Girl Scout Cookie Sales Go Digital and Milk E-Commerce Innovation

The Girl Scouts of the United States of America (GSUSA) created and implemented a new way of taking and filling orders for its annual cookie drive. Here’s how it made sure cookie sales didn’t crumble.

Retail Logistics, Reverse Logistics, Retail, Supply Chain

Retailers Get Help With New DOT “Reverse Logistics” Rules

The reverse logistics hazmat rule became effective immediately upon publication on March 31, 2016, making it critical that retail store owners and distribution managers get up to speed quickly. Here's how.

Retail, Logistics, Partnership, Supply Chain

The “Direct-to-Consumer” Trend: Retail Shift Affects Logistics Operations

Direct-to-consumer selling is where the omni-channel strategy becomes truly powerful.

E-commerce, Retail, Logistics, Supply Chain, Technology

Analyzing Freight & Logistics Operations

Disruption is coming to the freight and logistics industry. By seeing and understanding the full spectrum of operations, transport-oriented firms can survive and succeed in a dramatically changed environment.

3PL, Asia, Global Logistics, Legislation, Public Policy, and Regulations, Retail, Logistics, Third-Party Logistics, Supply Chain

Crossborder E-commerce Into the U.S. Just Got A Lot Easier – U.S. Retailers Should Take Note and Plan Accordingly

The new de minimis rate allows e-commerce retailers to see faster customs procedures and border clearance, which will accelerate delivery speed.

E-commerce, 3PL, Retail, Third-Party Logistics, Risk Management, Supply Chain

Accelerating Enterprise Logistics With Top-Tier Multi-Modal Solutions

Logistics has evolved into a strategic business concern, driving enterprises to seek third-party logistics (3PL) providers with multi-modal capabilities for complete end-to-end integration.

Reverse Logistics, Retail, Logistics, Supply Chain

Shedding Light on DIM Weight Returns

Customer returns are inevitable, and without a clear understanding and plan for managing returns, DIM weight expenses can easily challenge budgets and profitability.

E-commerce, Retail, Packaging

SWISH! Shippers Score with Small Box Deliveries

Companies are shipping ever-increasing volumes of small parcels as e-commerce grows. Read about the strategies that shippers and providers are using to offset the higher cost of small parcel delivery.

Naughty or Nice—Which Retailers and Delivery Services Will Make the Grade this Holiday Season?

The holiday season is well underway, increasing the pressure on companies to address transportation problems and change the outcome before they turn into costly errors.

Customer Service, Retail Logistics, Retail, Logistics, Supply Chain

Whatever It Takes

The true measure of customer service is what team members, carriers, and supply chain partners do when something goes wrong.

Retail, Logistics, Ocean, Partnership, Supply Chain, Transportation

Global Logistics—October 2015

The Trans-Pacific Partnership is one step closer to ratification; harnessing the power of supply chain collaboration; FMC approves new regulations for OTIs; SAP releases inaugural Retail Index

Retail Logistics, Distribution, Lean, Retail, Logistics, Supply Chain, Technology

RFID: More Than Just a Better Barcode

Radio Frequency Identification Technology has a multitude of benefits that can have a significant impact on reducing and eliminating waste in the extended supply chain.

Inventory Management, Retail, Logistics, Supply Chain, Technology , Supply Chain Management

Azteca Foods Craves Inventory Management System

When Azteca Foods outgrew its manual pallet tracking system in its production facility, Barcoding Inc. delivered a solution.

3PL, Distribution, Logistics Solutions Providers, Retail, Logistics, Third-Party Logistics, Logistics I.T., Warehouse Management Systems (WMS), Supply Chain Management, Warehousing

Optimizing the Holiday Supply Chain With Reliable ETA

Timeliness is top of mind during the holiday season. Here's how analytics can help shippers meet delivery spikes and prepare their supply chains.

E-commerce, Asia, China, Global Logistics, Retail

How to Implement a Successful Retail Omni-Channel Logistics Operation in Asia Pacific

For any United States-based company interested in expanding its retail logistics operations outside of the country, Asia Pacific may be the most ideal location.

E-commerce, Distribution, Retail, Logistics, Supply Chain, Technology

Why Parcel Sorting Automation Can't Wait

As e-commerce continues to surge, the case for automation is now too compelling to ignore. One good way to start can be to automate parcel sorting at local and regional distribution centers.

Reverse Logistics, Retail, Logistics, Supply Chain

Don't Just Liquidate, Seek Scalable Solutions

Reassessing your reverse logistics plan for customer returns and excess inventory is a must in today’s retail environment. Look beyond traditional methods and approach this obsolete merchandise as an opportunity (versus a headache) to positively impact your business margin.

Retail Logistics, Retail, Logistics, Supply Chain, Technology

The Sweet Smell of Success

A system developed by The Smart Cube pulls and aggregates information from all Elizabeth Arden’s contract manufacturers, providing a consolidated, accurate view of data across the company’s supply chain. The cosmetics giant now can see, in real time, the purchases its network of manufacturers makes on its behalf.

E-commerce, Export, Import, Global Logistics, Retail, Partnership

The Beauty of Global Logistics

EM Cosmetics brings its products to the global market through the use of international shipping and package consolidator MyUS.com.

E-commerce, Automotive Logistics, Retail, Logistics, Supply Chain, Transportation Management Systems (TMS), Technology

Trends—October 2015

Amazon’s Dash Replenishment Service gives industrial buyers a preview of how IoT may impact procurement; Private label sourcing faces new headwinds; Cloud Logistics debuts the latest twist in TMS deployments; CMA CGM launches first smart connected container ship; Automotive parts buyers are leveraging omni-channel options

Retail Logistics, Distribution, Global Logistics, Retail, Logistics

Reader Profile | Jeff Larson: A Gem of a Job

Jeff Larson, director of distribution engineering analysis at Tiffany & Co., works with the jewelry company’s international locations to help improve their operations.

E-commerce, China, Food Logistics, Global Logistics, Legislation, Public Policy, and Regulations, Retail, Logistics, Trucking, Specialized Logistics, Transportation

Trends—September 2015

New York State minimum wage directive may be a tipping point for automation in the fast food industry; Organic food recalls are on the rise; Alix Partners reports that nearshoring trend continues to grow; Pro truck interests take weight restriction fight in new direction; 2015 holiday shoppers are looking for options; The cash handling supply chain is poised to move from manual processing to scanning technology, thanks to the new GS1 US Cash Visibility Discussion Group.

E-commerce, Retail, Technology , Warehousing

Just Another Brick in the Mall

E-commerce is leaving a trail of brick-and-mortar debris in its wake.

E-commerce, Distribution, Global Logistics, Retail, Logistics, Supply Chain Management

CPG Market Demanding More Flexible Logistics Solutions

E-commerce and omni-channel retailing have a major impact on supply chain and logistics needs, and customers have to make sure their supply chain is equipped to offer maximum flexibility.

E-commerce, 3PL, Last Mile Delivery, Reverse Logistics, Logistics Solutions Providers, Retail, Logistics, Third-Party Logistics, Specialized Logistics, Supply Chain Management, Transportation

Channeling the Brick and Click Dilemma

As e-commerce continues to transform consumer behavior, retailers explore hybrid omni-channel supply chain models that deliver the best that online and in-store have to offer.

Retail, Logistics, Logistics I.T., Supply Chain Management

Growing Efficiency and Weeding Out Waste

With $20 million in plant products left for dead each year, Bell Nursery had to nourish and grow some better inventory management practices. 

Retail Collaboration: It’s All in the Jeans

Work with a team of service providers to get a new retail distribution center up and running in only six months? We should all be so lucky.

Retail, Logistics, Supply Chain Management

BaubleBar Makes International Shipping Sparkle

When BaubleBar saw the untapped potential of the international market, they tapped an parcel shipping partner to help them succeed.

Manufacturing, Retail, Logistics, Logistics I.T., Transportation Management Systems (TMS), Supply Chain Management, Transportation

What Customers Expect in the E-Commerce Age

Online shopping has vastly changed the competitive nature of the retail market.

Customer Service, Demand Planning, Inventory Management, Logistics, Retail, Logistics I.T., Supply Chain Management

Inventory Replenishment: Why Push When You Can Pull?

Retailers are implementing technology to more accurately forecast demand.

Retail, Logistics, Logistics I.T., Supply Chain Management

Awake at the Wheel: Delivering Customer Satisfaction

When Sleepy's customers got tired of short notice and missed deliveries, the specialty mattress retailer brought in a technology partner and dreamed up a solution that put those problems to bed.

Manufacturing, Retail, Logistics I.T.

Improving Customer Satisfaction with Consumer Engagement Apps

Offering apps with products helps manufacturers improve customer satisfaction and lower complaints and returns.

Trends—April 2015

Supply chain ‘modeling’ replicates real-world events; Retailers and manufacturers make the jump to RFID; U.S. trucking industry sees better utilization and financial results; Data analytics is a big growth market.

E-commerce, Education & Careers, Manufacturing, Retail, Logistics, Supply Chain Management, Transportation

Trends—March 2015

U.S. beef supply chain participants form partnership to improve sustainability; Manufacturers and retailers fail to adopt best-in-class processes and technology to address global complexities; Online retailers need to rethink how they align their distribution networks; Spot market rates dip seasonally as West Coast volumes catch up; Staples and Syracuse University partner to drive new research and innovation.

E-commerce, Retail, Logistics, Supply Chain Management

How Omni-Channel Commerce Is Changing Traditional Supply Chains

Online and mobile commerce has shifted consumer behavior, as well as how products flow through the supply chain to the end user.

Reverse Logistics, Inventory Management, Retail, Logistics, Logistics I.T., Warehouse Management Systems (WMS), Specialized Logistics, Supply Chain Management, Warehousing

Designing a New Strategy for a New Year

Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management.

Retail, Logistics, Supply Chain Management

Searching For the New Perfect Order

Retailers need new technologies and capabilities to operate in a new omni-channel world.

Retail, Logistics, Rail, Trucking, Supply Chain Management, Transportation

Trends—January 2015

Texas places three locations among ATRI’s top-10 congested roadways; Truck size and weight debate is a divisive topic for the transportation and logistics industry; Truck driver shortage raises new concerns and costs for shippers and carriers; Electronics supply chain poses new challenges; Demand planning is still a pain point for shippers

VMI 2.0: A Whole New Game

Vendor Managed Inventory is shaking off its old-school image and regaining popularity thanks to improved technology, robust communication, tighter demand signal linkage, and a new openness to collaboration that has turbo-charged enterprise benefits.

E-commerce, Logistics, Retail, Logistics I.T., Software-as-a-Service (SaaS), Supply Chain Management

The Luxury of Logistics Excellence

To expand its footprint in the luxury accessories market, Royce Leather indulged in a solution that connects it to new customers and streamlines fulfillment. That’s how Royce rolls.

E-commerce, Customer Service, Retail

Service With A Demand-driven Smile

As e-commerce and ominchannel raise expectations, and consumers become more impatient, supply chain practitioners turn to technology to help them perform.

Reverse Logistics, Inventory Management, Retail, Logistics I.T., Warehouse Management Systems (WMS)

Supply Chain Integration + Collaboration = Time Travel?

Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management.

Reverse Logistics, Legislation, Public Policy, and Regulations, Retail

Four Reasons Retailers Should Pay Attention to Reverse Logistics

A good reverse logistics program saves retailers money, makes customers happy, and serves as a competitive advantage.

Legislation, Public Policy, and Regulations, Retail, Rail, Trucking, Transportation

Trends—November 2014

Reciprocal switching debate casts a cloud over railroad industry collaboration; Procurement execution gap costs U.S. businesses $1.5 billion per year; Holiday consumers plan to shop sooner to avoid last-minute parcel problems; Trucking costs continue to soar as driver shortage worsens; Amazon Supreme Court case will set a precedent for how companies secure facilities and compensate workers.

3PL, Reverse Logistics, Inventory Management, Retail, Warehouse Management Systems (WMS)

Why Retailers Put Their Sleighbells on in May

Retailers try to head off peak season surprises by beginning their Christmas lists in the spring.

Air Cargo, E-commerce, Economic Development, Customer Service, Retail, Ocean, Logistics I.T., Ports, Trucking, Transportation Infrastructure, Supply Chain Management, Transportation

Trends—October 2014

UPS makes major improvements to save Christmas; PANYNJ invests $5.5 billion to streamline port operations

E-commerce, Asia, China, Customer Service, Canada, Global Logistics, Retail, Partnership

Global Logistics—October 2014

Pilot program uses drones to deliver time-sensitive goods; Canadian government lines up two new bilateral trade agreements; Labor rights causing supply chain disruption; Using social media to understand carrier usage.

Customer Service, Distribution, Inventory Management, Manufacturing, Legislation, Public Policy, and Regulations, Retail, Supply Chain Management

From the Outside In: Supply Chain as Strategic Advantage

Executives at two leading companies weigh in on supply chain’s value to their organizations.

Economic Development, 3PL, Distribution, Retail, Ocean, Site Selection, Ports, Rail, Trucking, Transportation Infrastructure, Supply Chain Management, Transportation

Star Search: Discovering the Best Site for Your Business

Determining the best location for a new or expanding business in an increasingly competitive and global marketplace is challenging. These locations offer a number of advantages when it comes to meeting today’s logistics and supply chain needs.

Distribution, Manufacturing, Retail, Supply Chain Management, Warehousing

Automation That’s Worth the Weight

When a merger required Nature’s Way to consolidate distribution facilities, it called on the services of system supplier The Numina Group for a new design and technologies. Today, the facility successfully distributes products to customers in 50 states, and overseas through five supply chain channels.

Reverse Logistics, Retail, Supply Chain Management

Product Returns: 5 Myths Busted

Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management.

E-commerce, Inventory Management, Retail, Logistics I.T.

The New Retail: Three Legs to Stand On

Retail operations need support from e-commerce, IT, and logistics execution.

E-commerce, Inventory Management, Retail, Supply Chain Management

New Retail Strategies: It’s a Store! It’s a Site! It’s a Warehouse!

Retailers are modifying their supply chain strategies in response to recent industry trends.

Workers in the KaiKini Bikinis production facility

E-commerce, Inventory Management, Retail, Logistics I.T., Supply Chain Management

Diving Into Multi-Channel Fulfillment

Kaikini Bikini manages growth with integrated inventory control and shipping.

E-commerce, 3PL, Retail, Supply Chain Management

3PL e-Volution Continues

Online retailers such as Amazon and eBay are expanding their offerings to provide their vendors with logistics support.

Bruce Kulp, SVP of supply chain and refurbishment, Game Stop

E-commerce, Customer Service, Education & Careers, Reverse Logistics, Retail

Bruce Kulp Scores Big

When it comes to keeping up with demand, Game Stop's Bruce Kulp doesn’t play around.

Green Logistics, Retail, Risk Management

Retailers, Watch Your Waste Lines

Partnering with an expert can help retailers ensure they comply with hazardous waste regulations.

Demand Planning, Retail, Logistics I.T., Transportation Management, Supply Chain Management

Forecasting Seasonal Surges Keeps Products on the Shelf

Transportation forecasting lets shippers collaborate with carriers to identify capacity gaps and reallocate assets.

Reverse Logistics, Legislation, Public Policy, and Regulations, Retail

Why Every Manufacturer Needs a Reverse Logistics Solution

Reverse logistics solutions can improve the bottom line, and reduce potential regulatory liabilities.

Kevin X. Jones, vice president of inbound transportation at Walmart

Distribution, Global Logistics, Retail, Supply Chain Management

Rolling Back the Walmart Way

Kevin X. Jones, vice president of inbound transportation at Walmart, focuses on building transportation synergies.

Two hands comprised of gears grasped in a handshake

E-commerce, 3PL, Distribution, Retail, Supply Chain Management

The Mechanics of 3PL Partnerships

Partnerships between four shippers and their 3PLs demonstrate logistics outsourcing strategies.

Various types of extreme weather attack a home

Distribution, Retail, Supply Chain Management, Transportation

Forecasting the Unexpected: Home Improvement Retailers and Emergency Response

When a natural disaster hits, consumers rely on home improvement stores for the products they need to repair or rebuild.

Retail, Trucking, Transportation

Innovation in Business Processes from Northwest Arkansas

Business process innovations have made great leaps thanks to two Northwest Arkansas companies: JB Hunt and Walmart.

Global Logistics, Inventory Management, Retail, Specialized Logistics, Supply Chain Management

Optimizing the Fashion Supply Chain

Fashion businesses must react instantly to fashion shifts and focus on getting goods to consumers quickly.

Lean, Retail

Lean Retail: It’s About Time – and Money

Retailers can identify and eliminate waste from their retail strategy, merchandise management, and store operations.

Green Logistics, Retail, Trucking, Supply Chain Management

Trends—May 2014

TOTO’s sustainability commitment covers its entire supply chain; Congestion on U.S. roadways costs the trucking industry $9.2 billion, 141 million hours of lost productivity; US tabbed “rising star,” ranks second to China for manufacturing competitiveness; Supply chain strategy and business strategy integration is key to cost reduction and customer service; Amazon explores last-mile delivery network

Retail trends including social commerce, multi-channel efficiency, marketing

Last Mile Delivery, Retail, Ocean, Supply Chain Management

Trends—April 2014

NRF’s Big Show unveils trends in the retail industry; Local couriers provide a solution to capacity constraints and empower same-day delivery; Ocean carrier industry beset by imbalances; Global RFID market primed for robust growth; Shippers plan for supply chain exceptions

3PL, Reverse Logistics, Retail, Supply Chain Management

How to Profit from Outsourcing

Outsourcing reverse logistics to a third-party logistics provider offers shippers flexibility and cost savings.

E-commerce, 3PL, Distribution, Retail, Site Selection, Warehousing

E-Commerce DC Site Selection: Connecting the Dots

E-commerce retailers choose specialized distribution centers near parcel carrier hubs and transportation infrastructure.

Boomerang with symobls representing U.S. and Canada on each end

Economic Development, Asia, Cross-border Trade, China, Canada, Reverse Logistics, Global Logistics, Manufacturing, Labor Management, Retail, Ports, Transportation Infrastructure, Latin America

Global—February 2014

China and Taiwan depend on one another; Emirates targets multimodal transportation infrastructure investment; Chile port strike ends, concerns remain; Free online returns stoke Canadian consumption but place onus on U.S. retailers; Europe looks to United States for re-shoring inspiration; Mondelez debuts new GS1 standard

3PL, Reverse Logistics, Retail, Supply Chain Management

Managing Retail Returns: The Good, the Bad, and the Ugly

Optimized reverse logistics processes provide a good customer experience and recover value from returned goods.

E-commerce, 3PL, Distribution, Inventory Management, Retail, Packaging

Cosmetics Logistics: The Beauty of an Optimized Supply Chain

Cosmetics companies face challenges such as time- and temperature-sensitive shipments and retailer packaging requirements.

The Direct Sales Supply Chain: Where There’s a Will There’s Amway

George Calvert of Amway explains how the company's supply chain strategy supports its business model.

E-commerce, Customer Service, Inventory Management, Retail, Materials Handling, Site Selection, Supply Chain Management, Warehousing

Setting the E-Commerce Gold Standard

Chris Halkyard, chief supply chain officer for e-commerce site Gilt, discusses managing flash sale logistics.

Worker pulling packages off DSW's sortation system

E-commerce, Distribution, Inventory Management, Retail, Materials Handling, Picking Solutions, Warehousing

DSW Tries On New SKUs and Stocks

Retailer DSW's new replenishment materials handling solution improves inventory control and reduces in-store markdowns.

E-commerce, Reverse Logistics, Inventory Management, Retail, Supply Chain Management

Minimizing the Financial Impact of Peak Season Returns

Processing defective returns and overstocks quickly helps retailers maximize the recovery rate on this inventory.

E-commerce, 3PL, Customer Service, Retail, Supply Chain Management

Customer Service: Delivering the Royal Treatment

As evolving retail models push shopper expectations, companies explore new models for delivering great customer service.

E-commerce, Customer Service, Retail, Supply Chain Management

Visions of Customer Service

Companies such as Amazon show delivery speed and logistics agility provide the customer service levels retailers need to win.

China, Global Logistics, Inventory Management, Retail, Logistics I.T.

Putting Stock in Retail Analytics Tools

Kimberly-Clark China uses retail analytics tools to manage inventory and avoid stockouts at stores like Walmart.

Automotive Logistics, Retail, Supply Chain Management

The Nuts & Bolts of the Automotive Aftermarket Supply Chain

The automotive aftermarket’s logistics trends, challenges, and best practices give shippers a wild ride.

Retail, Logistics I.T.

Retailers Try I.T. On for Size

As the retail supply chain adapts to e-commerce and changing consumer behaviors, technology keeps pace.

Classic Alaska employee using an automated shipping system

Retail, Logistics I.T.

Bringing Supply Chain Visibility to the Last Frontier

A Web-based shipping tool helped an Alaskan outfitter develop multichannel fulfillment operations.

Retail

Discount Apparel Logistics: Outfitting the Outlets

As consumers embrace bargain hunting, off-price apparel retailers reinvent their supply chains to meet demand.

Green Logistics, Retail

Green Logistics The Walmart Way

Sustainability best practices are integral to Walmart's supply chain operations.

E-commerce, 3PL, Distribution, Retail, Supply Chain Management

E-Fulfillment Strategies That Deliver the Goods

This story examines what customers want in an e-commerce operation and shares fulfillment strategies that merchants use to keep those customers happy.

E-commerce, 3PL, Retail, Supply Chain Management

8 Ways to Strengthen Online Retailer Supply Chains

Monitoring contracts, delivery commitments, and contingency plans helps online retailers keep their supply chains running smoothly, writes John Haber of Spend Management Experts.

Retail, Specialized Logistics

Trends—April 2013

E-commerce presents retailers with challenges and opportunities; Food regulation top of mind for 3PLs and shippers; Daktronics’ lean machine keeps production at home; Nike partners with Bluesign Technologies to facilitate sustainable sourcing program among supply chain partners.

Sporting Goods Logistics: Keeping the Ball Rolling

Sporting goods manufacturers and retailers must manage seasonal peaks to avoid stockouts and meet online customers’ demand for prompt delivery. Supply chain technology helps provide visibility and track items during product recalls.

Retail, Logistics I.T., Warehouse Management Systems (WMS), Latin America

Cloud-Based WMS Fires Up Supermercados Supply Chain

Peruvian supermarket chain drives DC network realignment with a new cloud-based software as a service (SaaS) warehouse management system (WMS).

Distribution, Retail, Warehouse Management Systems (WMS)

Inventory Replenishment: A Push in the Right Direction

Close-out retailer Tuesday Morning implemented Interlink’s WHSe-LINK warehouse management system to receive, store, and allocate its daily inbound shipments of unique SKUs.

Retailers Rebalance Time vs. Cost?

Velocity is more important than price for some consumers, perhaps giving some retailers another component to consider as they compete, writes Publisher Keith Biondo.

Retail, Supply Chain Management

Holiday Stocking: Preparing for the Seasonal Retail Rush

Strong forecasting, careful vendor management, solid partnerships with carriers and optimized use of labor and equipment all help retailers manage the year-end holiday rush.

Retail

“Sell By” Dates Cost Shippers Billions in Wasted Perishable Goods

Shippers and business logistics professionals can easily use bar codes rather than ink stamps to ensure fresh food items are delivered to customers, writes Mark Croxton of Aldata.

Supply Chain Therapy Strikes a Balance

As retailers look to grow their business, the challenge of keeping up with the market becomes exponentially greater—especially as new channels emerge, writes Editor Felecia Stratton. Supply chain management can help create balance between supply and demand.

E-commerce, 3PL, Inventory Management, Retail

You Are Everywhere: Mapping the New Retail Supply Chain

Multi-channel apparel retailers such as Nordstrom use strategic inventory management, order fulfillment, transportation management, and reverse logistics to meet customer demand.

Green Logistics, Retail

Green Leadership for Lean Times

Walmart's green initiatives keep the retailer's supply chain lean and efficient, writes Inbound Logistics Publisher Keith Biondo.

Retail, Transportation Management

Dealing With Daily-Deal Sites

New e-commerce sites like Groupon and LivingSocial can bring huge sales volume in a very short period of time by reaching a targeted audience with appealing offers. Tod Yazdi of TAGGlogistics explains how shippers can work with fulfillment partners to make the most of this new opportunity.

E-commerce, Customer Service, Retail, Warehousing

Superstar Service: Supply Chain Strategies Win Satisfied Customers

Retailers such as Brookstone, BuySeasons, Pet Supplies Plus, and Wayfair streamline their supply chains to deliver better customer service.

Retail, Logistics I.T.

Inventory Intelligence: The Key to Unlocking Omni-channel Retailing

Retailers who succeed at integrating their inventory intelligence can cut costs, accelerate turns, and build revenue by driving high-fidelity information back into the supply chain, aligning it with shopper demand, write Tyco Retail Solutions’ Karen Bomber and Jim Caudill.

3PL, Retail

Enjoying the Perks of 3PL Order Management

Viewing order management as an opportunity to add value ensures that 3PLs act as a partner that adds real revenue-side value, and not just another vendor, writes Clyde Mount, 3PL Worldwide.

Distribution, Retail

Trends—March 2011

Amazon closes Texas distribution facility over sales tax dispute; Robert Guenther of United Fresh Produce Association comments on FDA Food Safety Modernization Act; U.S. General Services Administration rolls out green guidelines for government suppliers; Crossdocking use is on the rise

PETCO’s Pet Project

For pet supply retailer PETCO, honoring its commitment to superior customer service meant finding a loyal logistics partner.

Distribution, Retail, Trucking, Supply Chain Management, Warehousing

How to Drive Collaborative Distribution

Collaborative distribution lets manufacturers, especially consumer product goods (CPG) companies, merge loads destined for the same end point to maximize trucking efficiency.

Distribution, Inventory Management, Retail

How to Develop a Direct-to-Store Delivery Model

A Direct-to-Store Delivery (DSD) delivery model helps consumer goods manufacturers gain speed and increase inventory turns.

3PL, Distribution, Retail, Packaging, Supply Chain Management, Warehousing

Integrate Contract Packaging Into Distribution Operations to Cut Costs by 30%

By integrating contract packaging into distribution operations, companies can cut costs by 30 percent.

3PL, Pharmaceutical Logistics, Retail, Supply Chain Management

Gemma Fillmore: Supply Chain Advocate

To improve supply chain performance at Medco Health Solutions, Gemma Fillmore focuses on getting C-level executives to give logistics issues the attention they deserve.

Distribution, Retail, Transportation Management, Supply Chain Management

Inbound 3.0 at Walmart

Inbound Logistics Publisher Keith Biondo outlines how Walmart is taking inbound logistics to the next level.

3PL, Temperature-Sensitive Goods, Retail, Warehousing

Consumer Packaged Goods: Lightening the Load

Here's the story of one consumer product, starting with its origin as a variety of inbound ingredients and following its progress from plant to warehouse to retail store.

E-commerce, Expedited Shipping, Temperature-Sensitive Goods, Retail, Transportation Management, Supply Chain Management

Flower Power: John Kuehn

ProFlowers' time- and temperature-sensitive shipments create plenty of challenges for John Kuehn, senior vice president of supply chain operations. Here's how he nips problems in the bud.

Inventory Management, Retail, Materials Handling, Warehouse Management Systems (WMS)

E-fulfillment: Finding the Perfect Fit

Online haberdasher Bonobos relies on its third-party fulfillment partner, Quiet Logistics, which operates warehousing facilities with Kiva's robotics materials handling solution.

Inventory Management, Retail, Logistics

Dollar Tree—Winning Through Logistics

What can a great logistics operation do for a company in this economy? Lots more than move boxes around, as it turns out. Dollar Tree's logistics team serves as a great example.

Demand Planning, Retail, Risk Management

How to Avoid Fragile Supply Chains

Supply chains breakdown in different ways, and each type of risk needs its own mitigation strategy.

Retail Logistics, Global Logistics, Retail

Supply Chain Boot Camp

Undercover Boots, based in Panama, has been designing and selling its colorful rain boots and shoes since 2014. In the past seven years, it has expanded sales to 72 countries with only eight employees.

Supply Chain Predictions for 2021

The continued proliferation of third-party fulfillment options means Amazon and its shipping partners—FedEx, UPS, USPS, DHL, and regional couriers—will have a hard time keeping up with the volume. Will the trend continue? Here are some predictions for 2021.

Food Logistics, Retail, Technology

Vertical Focus | Electronics

From food delivery robots to recyclable hard drives, here's what's trending in the electronics supply chain.

Food Logistics, Retail, Risk Management

For Beyond Meat and QSR Brands, Asking “What if?” Will Prevent “What Now?”

With major disruptions in the meat supply chain raising costs for restaurants and supermarkets, Beyond Meat pursues new partnerships with quick-service restaurant companies such as Taco Bell and McDonald’s.

It's Time for All Retailers to Go Hybrid

An emerging hybrid model of e-commerce and brick-and-mortar retail brings together the best of both worlds, while automation and software remove challenges and empower this otherwise complex fulfillment model.

Pharmaceutical Logistics, Fulfillment, Retail

Handle with White Gloves

As consumers become increasingly comfortable buying over-sized goods online, manufacturers and retailers partner with white-glove, last-mile delivery services to make in-home set-up and assembly a first-class experience.

Food Logistics, Demand Planning, Retail

Finding a Caffeine Fix

With coffee consumption outstripping production, coffee purveyors blend sourcing creativity with more delivery options to match percolating demand.

E-commerce, Global Logistics, Retail

How to Import Duty-Free with Section 321

Navigating global logistics and setting up successful sales channels are huge problems for e-commerce retailers. Leveraging Section 321 can be a great way to reduce tax liability and help improve margins and customer satisfaction.

Tech Support

The need for supply chain resilience, visibility, agility, and control drives technology across multiple sectors.

Food Logistics, Robotics, Retail

2021 Summer Reading Guide

When it's time to absorb your next audiobook or crack open a book this summer, take a dip into this collection of fresh research, actionable advice, and best practices to refresh your supply chain knowledge.

E-commerce, Robotics, Retail

From Robots to Running Shoes

DHL Supply Chain and Locus Robotics helped Brooks Running meet consumer demand during the pandemic.

Food Logistics, Manufacturing, Retail

BBQ Supply Chain Sizzles

With consumers fired up to grill, manufacturers and retailers turn up their range of strategies to smoke the competition.

Green Logistics, Retail, Sustainability

Designers Cultivate Plant-Based Leather

Fashion designers branch out to plant-based textiles in response to growing demand for sustainable and cruelty-free apparel, and as supply chains seek to lower their carbon footprint.

Target Practices Faster Fulfillment

Instead of using carriers to ship all its online orders, Target is building its own team of dedicated delivery personnel to get packages to customers' doors even faster

E-Commerce Enters a New Dimension

Retailers turn to augmented reality solutions to provide consumers with rich product information, personalization options, and a seamless omnichannel experience.

How E-Commerce Is Changing Retail; Ways to Optimize Fulfillment

Hub Group Vice President of Supply Chain Operations Nathan Schmies discusses the future of retail and implementing a strategic e-commerce fulfillment strategy for optimal success.

Retail, Technology

Neiman Marcus Splurges on Digitization

Luxury department store Neiman Marcus is banking on a digital future, investing $85 million to make immediate changes to its supply chain and technology operations.

Overcoming the Returns Challenge

Returns have become an integral part of online shopping. In order to ensure no delays in the return supply chain and give customers a first-class experience, retailers need a robust returns platform.

Fulfillment, Retail, Partnership

Cross Dock Delivers New Level of Efficiency for Leading Retailer

Leveraging its network of cross dock locations, Hub Group optimized a top retailer’s supply chain, reducing transportation spend, condensing inbound loads to the retailer’s fulfillment centers, and shortening transit times.

Retail, Sustainability, Technology

2021 Winter Reading Guide

Delve into these logistics reads to learn about revitalizing retail, the inner workings of supermarkets, and a playbook for competing in a digital-first environment.

Agriculture Logistics, Demand Planning, Retail

Revisiting Brand Management Policies

The pandemic accelerated the trend of consumers buying more and different products online. Manufacturers concerned about their brand reputations will impose new, or adjust current, brand management policies to account for this new reality.

Everything's Coming Up Roses

As soon as a flower is picked at the farm, floral logistics blooms into a complex arrangement of proper packaging, refrigeration, and speed—especially during the holidays.

E-commerce, Retail, Partnership

SEKO Partnership Provides Ecommerce Efficiencies for Retailers

Retailer Shein streamlined supply chain operations by leveraging a partnership with Air-City and SEKO, which enables shippers to move express e-commerce orders quickly across international borders..

Macy's Parades Digital Lead

Digitally mature retailers better reacted to COVID-19 disruptions, finds a study by technology company Incisiv. Based on performance along the customer journey, the study names the top North American apparel retailers in digital maturity.

Omnichannel and Supply Chain Work Together for Competitive Advantage

Accomplishing omnichannel service with high levels of service, while remaining profitable, requires real-time visibility of inventory across the supply chain and a single view of the consumer as they move from one channel to another.

Consumers Set Their Sights on Visibility

With more consumers expecting to find, buy, and receive products wherever and however they desire, the need for retailers to optimize and elevate their supply chain capabilities is imperative for maintaining sales and brand loyalty.

5 Must-Take Actions to Prepare for the 2020 Holiday Season

Given this new normal, what are global supply chains to do? How are they supposed to keep inbound goods flowing, deliver products, and reduce bottom-line risk? Now that your expectations are realistic, let’s dive into a few actions you should take this holiday season.

Temperature-Sensitive Goods, Food Logistics, Retail

3 Ways Retailers Can Fully Prepare for the Holiday Season

COVID-19 created a whole new world of retail, with more online orders, increased transparency, and a focus on scalable redundancy. Retailers that meet these three goals may have a joyful holiday season after all.

Food Fights

With restaurants providing only delivery or takeout during the pandemic, consumers turn to retailers and grocers to fill the gap. The impact on the food industry varies both by state and by sales channel. New trends touch on food retail, delivery, service, distribution, and more.

E-commerce, Health Care Logistics, Retail

Shaking Up Subscription Services

During the lockdown, some subscription services unboxed a demand surge while others were forced to close the flaps. Here's how successful services deliver the goods.

Vertical Files

This story examines the impact of the COVID-19 pandemic on five vertical markets and describes some of the strategies used in those markets to meet the challenge.

Retail Logistics, Retail, Technology

Flexibility for the Win

The majority of retailers say that artificial intelligence and machine learning can add significant value to their demand forecasting processes, and more than half say it will improve other critical supply chain capabilities.

The Importance of Inventory Accuracy After COVID-19

Once the COVID-19 pandemic subsides and doors reopen, apparel and footwear retailers say their main concern is inventory accuracy—even over improving online order fulfillment and managing returns.

Retail, Risk Management

U.S. States Reopen During COVID-19 Pandemic

Take a look at each state's perspectives, guidelines, and deadlines as they make plans to reopen their local businesses and facilities amid the COVID-19 pandemic.

E-commerce, Expedited Shipping, Retail

Amazon Shoppers Won't Abandon Ship

Many U.S. consumers have negative feelings toward Amazon's impact on the retail industry and the environment, but that doesn't translate to lost sales.

Careers, Retail, Supply Chain

How Does Coronavirus Impact the Supply Chain, and How Can Retailers Minimize Disruption?

The new coronavirus, or COVID-19, has impacted the supply chain by limiting access to employees, closing factories or slowing down manufacturers, and limiting access to logistics to move goods. Here are three ways in which retailers can minimize supply chain disruption as the virus progresses.

E-commerce, Customer Service, Retail

How Is Coronavirus Impacting E-Commerce?

As coronavirus continues to spread globally, new ramifications are revealed daily. How is the virus impacting e-commerce operations and the supply chain, and how can retailers respond?

That's a Wrap: Holiday Shipping Tied Up in Knots

During the holiday shopping season, all eyes are on shipping, with more than half of consumers (60%), and nearly three-quarters of millennials (74%) claiming they were disappointed with holiday shopping services in the past.

E-commerce, Retail, Warehousing

Warehouse Automation Growing, But For How Long?

New research from market intelligence firm Interact Analysis finds that, during the past few years, the warehouse automation market has seen double-digit growth rates driven in part by the rise of e-commerce and omni-channel retail. Here's what you need to know.

Retail, Supply Chain, Specialized Logistics

GOOD QUESTION | How Can Brick-and-Mortar Retailers Compete with Amazon?

Readers reveal the supply chain moves that can let brick-and-mortar retailers compete with Amazon.

Feeding the Baby Products Supply Chain

The baby products category is one of the most highly regulated in the world. Rigorous testing and certification are designed to protect the smallest humans from injury and illness caused by everything from loose parts that could cause choking to flammable fabrics or toxic materials. In addition to intense regulation, manufacturers must deal with consumer preferences that change almost as quickly as a parent can diaper a baby.

The Best of BOPIS

Cloud Computing, Retail, Supply Chain

Let’s Get Digital

Retail Logistics, Global Logistics, Retail

Getting Up on the Right Side of the Bedding

E-commerce retailer Buffy Inc. scales operations with Boxzooka as its 3PL fulfillment and warehouse management systems provider.

Lean Logistics, Retail, Supply Chain

Omnichannel Retail: 4 Rules for Success

It is possible to anticipate and plan for future omnichannel retail challenges by following these four rules.

Canada Bupkus on BOPIS

Canada is still ahead of the United States when it comes to Buy Online Pickup In-Store (BOPIS) options.

Retail Logistics, Retail, Logistics, Technology

Take Two Tablets

Two-thirds (66 percent) of retail store associates believe that if they are equipped with tablets, they could provide better customer service and improve the shopping experience, according to the results of Zebra Technologies Corporation's 11th annual Global Shopper Study, which analyzes the attitudes, opinions, and expectations of shoppers, retail associates, and retail decision makers.

E-commerce, Retail, Logistics, Supply Chain, Technology , Warehousing

Automation Is a Game Changer for
E-tailers

A majority of consumers have moved on to online shopping. According to a report by eMarketer Retail, in 2017, retail ecommerce sales worldwide increased by 25% over the previous year. What has really helped boost e-commerce, is the convenience of quick delivery. This adds to the purchase experience that is vital for sustaining customers over the long term. This is possible only when the retail operations are driven by technology integration and automation, across its entire supply chain.

Not So Fast: Rethinking Multi-Item Orders

Delighting convenience-seeking shoppers while still guaranteeing logistics efficiency starts with assessing retail shipments to orders ratio, or RSO.

E-commerce, Retail Logistics, Retail, Logistics, Supply Chain

Click & Collect Not Clicking Yet

The New NAFTA winners and losers; shippers need larger customs bonds; Panama Canal sets record annual cargo tonnage in fiscal year 2018; South Korea trade growth remains positive in Q4 2018; the EU countries importing the most coffee; Feelunique partners with SEKO Logistics for cross-border growth into China; first global network of ocean-bound plastics supply chains

The Amazon Effect: No Longer a Phantom Menace

Retailers strike back at the Amazon empire by providing e-commerce customers with same-day and faster delivery.

E-commerce, Fulfillment, Retail, Logistics, Supply Chain

5 Ways to Improve Fulfillment Center Efficiency

Here are five key considerations to remember when solving for improved efficiency in your fulfillment center.

Collaborative Supplier Management: The Key to Beating Holiday Fever

With holiday celebrations in at least eighth months each year and nearly no product category left untouched—from candy to clothing and home furnishings—retailers need to make sure their e-commerce strategy is letting them capitalize on consumers’ growing appetite for seasonal items.

E-commerce, Reverse Logistics, Retail

Solved: Creating an Omnichannel Approach for a Sporting Goods Maker - Crane Worldwide Logistics

Crane Worldwide Logistics helps its client, a sporting goods manufacturer, develop the automated and physical logistics infrastructure required to seamlessly distribute its products to e-commerce, retail, and wholesale customers.

Supply Chain Be Nimble,
Supply Chain Be Quick

Use these tips to identify and respond quickly to changing variables in an omni-channel supply network.

Developing Innovative Delivery Services That Delight Customers

To compete in today’s evolving retail landscape, companies must differentiate themselves to meet consumer demands and drive brand loyalty.

E-commerce, Logistics, Retail, Logistics I.T., Supply Chain, Warehouse Management Systems (WMS)

Warehouse Upgrade: Of Boxes and Briefs

To prepare for the holiday rush, apparel retailer MeUndies is adopting a more automated, efficient system to provide better tracking, quality control, and more efficient labor usage.

Retail, Logistics I.T., Supply Chain, Technology

Supply Chain Commentary: Grocery Retailers Need to Embrace Digitization Now

Grocers will have to transform aggressively and adapt swiftly if they want to avoid the fate of retailers in other segments. They will need to digitize their stores and consumer experiences. Here's how they should optimize their supply chain.

Green E-tailer Fertilizes the Bottom Line

Sustainable products company Grove Collaborative grows its bottom line by using a data analytics platform to cut shipping costs and optimize fulfillment.

Retail, Logistics, Real Estate, Supply Chain, Transportation Infrastructure, Warehousing

Reconstructing Supply Chains

Supply chain infrastructure is rebuilding itself, below the surface where only logisticians can see it.

Commentary: How to Compete with Amazon’s Lower Free Shipping Threshold

Amazon recently announced another slash to its free shipping requirements and is now down to $25. Here's how retailers can compete.

Supply Chain Insights: Three Key Logistics Movers and Shakers

The growth of e-commerce, technology change, and other cyclical and structural factors are reshaping supply chains according to a new research from Colliers International. The report also found the three key movers and shakers.

Retail, Logistics, Supply Chain, Supply Chain Management

Achieving Greater Visibility and Agility

Leaders are exploring supply chain efficiencies with tools that enable stability, cost reduction, supply chain agility, product innovation, speed and visibility.

Inventory Management, Retail, Supply Chain Management

E-Commerce Innovation: Leaders of the Pack

E-commerce brands looking to protect merchandise and reduce their carbon footprint are exploring surprising new packaging materials, designs, uses, and re-uses.

Reducing Customer Costs Through Strategic Inventory Movements

Taylored Services' unique approach allows the company to develop independent processes designed to drive the success of customers through increased operational transparency and strategy.

Amazon Delivery Drivers, Assemble!

Amazon is testing a premium service where shoppers can have their orders assembled upon arrival, as online furniture and houseware sales soar and shoppers make more big-ticket purchases online.

Stord Closes $65 Million Funding Round, Expanding Its Cloud Supply Chain

Stord, a cloud supply chain services provider for retail and e-commerce brands, raised a $65 million Series C round led by venture capital firm Bond, bringing its total capital raised in the past six months to $100 million.

Omnichannel Delivers, But at What Cost?

The real winners in e-commerce and omnichannel retail will be the ones who master managing their fulfillment and last-mile operations and costs.

Food Logistics, Retail, Technology

IoT, AI, ML: Keeping Innovation in Sight

Leaders set their sights on the Internet of Things, artificial intelligence, and machine learning to enhance visibility, cut costs, and power growth.

DHL Shares Strategy for Peak Season and Beyond

E-commerce is up 65% year over year, and expected to surge more than 50% during the busiest peak week, according to Chet Paul, senior vice president at DHL Express; Kraig Foreman, president at DHL Supply Chain; and Craig Morris, chief information officer at DHL eCommerce Solutions.

E-commerce, Food Logistics, Retail

We Scream for Ice Cream

Consumers are screaming for ice cream, and retailers are refining their e-commerce tactics for this frozen treat. Take a look at some ice cream supply chain trends.

E-commerce, Food Logistics, Retail

Online Grocery Shifts into Hyperspeed

Here are three ways retailers can ensure e-commerce capabilities run efficiently by focusing on trading partner collaboration.

Vertical Focus: Home Goods

Take a look at how consumer shopping behaviors changed in response to the COVID-19 pandemic and other trends impacting the home goods industry.

E-commerce, Customer Service, Retail

Agility On Demand

When you combine consumer demand for deliveries at a breakneck pace, the historically tight labor market, and the unpredictability of the global trade landscape, e-commerce businesses must be just as fast as they are flexible to succeed today’s market.

Retail, Warehouse Management Systems (WMS), Technology

Map Mishaps Throw Last-Mile Drivers Off Course

Almost all last-mile delivery drivers say they would be more effective if their maps were more accurate—this includes better meeting delivery windows and fewer parking tickets.

Robot Return Ratios

Using robots to clearly monitor and better match demand to supply pays huge dividends.

Automotive Logistics, Manufacturing, Retail

Coronavirus Precautions

Manufacturers with primary and sub-tier suppliers near Wuhan, China, can use these five guidelines to plan ahead for any COVID-19 impact.

Crossing the Final-Mile Finish Line

E-commerce revenue in 2020 will reach $3.52 trillion—this explosion is forcing retailers to find faster and more convenient modes to reach the final mile.

3PL, Last Mile Delivery, Retail

Navigating Amazon's Move into Freight

Amazon's launching of a full-service freight brokerage has a number of implications for supply chain professionals—some obvious and some not so clear.

E-commerce, Last Mile Delivery, Retail, Transportation

Winning Moves for the Last Mile

Take a look at the strategies that retailers and their service partners use to improve last-mile delivery for direct-to-consumer sales.

Retail, Supply Chain, Sustainability

Green Supply Chains: Sustainability Sells

This article looks at three companies that aim for environmental sustainability in their operations. It examines their “green” practices and also considers the financial impact of those activities.

Noted: The Supply Chain in Brief

New and noteworthy in the supply chain

Retail, Supply Chain, Visibility

A Good Night's Rest With Peace of Mind

Boll & Branch promises full comfort with zero chemicals.

E-commerce, Expedited Shipping, Retail

The Leader of the Pack

Randa improves pick, pack and ship process with supply chain consulting firm VSS and Cybra's MarkMagic barcode labeling software

CPG Success: Top-Shelf Solutions

Consumer packaged goods (CPG) companies are among those most impacted by the proliferation of delivery channels over the past several years. To succeed in this changing marketplace, successful CGP businesses are refining factory operations and developing new distribution and transportation models.

Setting Up Shop

This story examines some of the new models for e-commerce fulfillment that retailers are using today, particularly ones that involve the use of physical stores.

Retail, Logistics, Supply Chain, Technology

Mark Bakker: Change Agent

A profile of Mark Bakker, head of supply chain operations, Americas, with HP Inc.

Finding Capacity and Savings In a Dynamic Market - Hub Group

Hub Group generated savings and efficiency for a leading national retailer.

Fulfillment, Retail, Technology , Supply Chain Management

Accuracy and Time Savings Through AI-Driven Forecasting

AI is quickly gaining ground in supply chain management, and we’re seeing it applied to demand forecasting to overcome many obstacles.

E-commerce, Retail Logistics, Retail, Logistics

Walgreens Launches Home Delivery Program for Prescriptions

Walgreens is striving to become more consumer-friendly in an attempt to compete with e-commerce.

Retail, Logistics, Supply Chain, Technology

Retailers Plug Into AI

Nearly two-thirds of retail supply chain professionals struggle with disconnects between systems, finds Symphony RetailAI's Strengthening the Retail Supply Chain survey of North American retailers.

Hone for the Holidays

Holiday preparations are in high gear with hiring sprees and e-commerce investments reported by retailers and logistics service providers alike.

Global Logistics, Retail, Logistics, Supply Chain

Hello, Good Buy

E-commerce, Last Mile Delivery, Lean, Retail, Supply Chain

Store Delivery Keeps Retailers in the Game

The fulfillment part of multi-channel e-commerce is tricky; store delivery is one possible last-mile option.

Returning Experience

The war between the retail/e-commerce customer experience and increasing costs is heating up, thanks to the impact that rising transportation prices are having on the retail process. That trend plagues e-commerce players and retailers, both large and small.

Overcoming Omni-channel Challenges in Retail - Crane Worldwide Logistics

Supply chains should allocate product across today's complex omni-channel networks to fulfill customer demand.

Retail, Supply Chain, Supply Chain Management

Are You Ready for Omnichannel Retail?

While many challenges arise from an omnichannel retail strategy, supply chain professionals must rise to the occasion and stay ahead of these changes.

Retail, Logistics, Supply Chain, Technology

Fashion Icon Designs Supply Chain Solution

With its distribution center approaching capacity, Michael Kors had several options to consider, including one that would expand the existing facility. The fashion company turned to supply chain software company LLamasoft for help evaluating possible solutions. The collaboration also led to Michael Kors developing a core supply chain decision-making capability as well as systems it could use for other purposes.

Retail Logistics, Retail, Supply Chain, Technology , Supply Chain Management

Supply Chain Collaboration: Myth or Reality?

Supply chain collaboration (SCC) is vital for companies to make critical decisions quickly and outpace the competition. But, are the key concepts of collaboration a current reality or a myth? This article breaks them down.

Tim O’Brien: Exuding Star Power

Profile of Tim O’Brien, senior director, supply chain, with Purchasing Power, a specialty e-commerce retailer that provides goods and services to customers who make payments through payroll deductions

Humanitarian Logistics, Retail, Logistics, Supply Chain

The Calm After the Storms

FedEx and UPS set aside rivalry to lobby White House on infrastructure, Retailers will rely heavily on technologies such as live chat, Facebook Messenger and Amazon Alexa for customer service, according to new research from Linc and Brand Garage, Research shows that U.S. industry executives are most concerned about the impact of trade protectionism, risk management, and border adjustment tax proposal

Retail Logistics, Retail, Supply Chain, Technology

Amazon Closes Whole Foods Acquisition: 3 Experts Weigh In

Amazon’s acquisition of Whole Foods Market closes today August 28, 2017. Find out what it means today and for retailers in the near future.

Reverse Logistics, Retail, Logistics, Logistics I.T., Supply Chain

Reverse Logistics: Earning a High Rate of Return

Opportunities that will make a difference in reverse logistics programs, and establishing goals for returns programs.

E-commerce, Retail Logistics, Retail, Logistics I.T., Supply Chain

Supply Chain Commentary:
The Battle of Retail Titans

Amazon and Walmart are battling it out to conquer the last mile of the supply chain. It's important to note that this is not a competition for the grocery industry, but rather a battle of the distribution center.

E-commerce, Retail Logistics, Retail, Logistics, Supply Chain

Amazon’s Prime Day: Primetime for Online Retailers to Get Logistics Lessons

Amazon is the most sophisticated technical and logistical company on the planet. Here's what online retailers can learn from Prime Day.

E-commerce, Fulfillment, Retail, Logistics, Supply Chain

E-commerce Fulfillment Survey Finds Evidence of Retailer Growing Pains

E-commerce, Retail, Logistics, Packaging, Supply Chain

Thinking Inside the Unbox

Challenge yourselves to go beyond a great product and deliver an outstanding brand experience for your customers when they open your package for the first time.

Big Data, Retail, Sustainability, Warehousing

Supply Chain Predictions 2020

Industry leaders look to the future, offering advice and strategies to help you successfully navigate the year ahead.

E-commerce, Fulfillment, Retail, Warehousing

Keeping up with B2B Fulfillment Demands this Holiday Season

According to a recent report by CBRE, the average U.S. warehouse is about 34 years old. While this may seem relatively “young”, in our digitally-transformed world, any 34-year-old technology is practically a senior citizen. What’s more, within retail, the last five years has seen the rise of eCommerce as a preferred shopping method for consumers. It’s no surprise that the same CBRE report notes that U.S. warehouses are currently under significant strain to keep up with demand.

E-commerce, Customer Service, Retail, Logistics, Supply Chain

Shipping and Delivery: How to Get it Right

Executing against the wrong e-commerce strategy – or not having a strategy at all – is a recipe for higher costs and lower customer satisfaction levels and can have a major negative impact on your business.

Reverse Logistics, Retail, Logistics, Supply Chain

Send It Back! How to Manage E-Commerce Returns

Up to 30 percent of e-commerce orders shipped to customers wind up coming back. Here's how smart retailers box up their reverse logistics strategies.

Returns in the E-Commerce Retail Supply Chain - MD Logistics

In recent years, a rise in e-commerce sales has led to an increase in the amount of items returned. This increase in returns creates a challenging situation for retailers and an opportunity for their 3PL providers.

Retail, Logistics, Partnership, Supply Chain

A Cool Supply Chain Solution

A 3PL's cold call leads to a cool technology solution that streamlines processes and minimizes service disruptions

E-commerce, Fulfillment, Retail, Logistics, Supply Chain

Engaging the Informed Consumer

Retail, Logistics, Supply Chain, Warehousing

The Human Experience

In the rush to satisfy ever-increasing demands for speed and efficiency, and the clarion calls to deliver your best customer experience, supply chain managers need to consider that impact on the worker experience.

E-commerce, Retail Logistics, Retail, Logistics, Supply Chain

Supply Chain Commentary: Satisfying Customer Demand in a 365 E-Commerce Market

Today, shippers need to employ innovative solutions year-round, both digitally and with a physical presence in the supply chain.

Retail Logistics, Retail, Logistics, Technology , Warehousing

How AR Can Take the Sting Out of Seasonal Surge Training Costs

Every holiday season, warehouses expand their workforces two times or more to handle peak retail demand that can make or break the entire year. Here’s how augmented reality can help.

H.O.W. | How to Transform the Supply Chain for Omnichannel Retailing

Getting your supply chain ready for omnichannel retailing requires integration with IT, sales and marketing, and procurement as well as transportation. Companies should assess what they can do in-house, and which areas require outside help.

E-commerce, Retail, Packaging, Supply Chain, Sustainability

How Reduced Packaging Waste is Key to Sustainability

Shippers are turning to innovative solutions to reduce packaging waste and emissions as key components of their sustainability efforts.

Retail Logistics, Retail, Packaging, Supply Chain, Sustainability, Supply Chain Management

The Perfect Amount of Packaging

Sustainable packaging helps shippers’ bottom line and brand as well as being easier on the environment.