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Retail Logistics, Manufacturing, Retail
Tailoring Apparel Supply Chains for the Future
Apparel brands and retailers can use the COVID-19 crisis to take stock of existing business models and create more stable and sustainable supply chains for the future.
E-commerce, Demand Planning, Retail
Retailers: It's Time to Act
While 43% of retailers say they're taking aggressive action to mitigate the effects of COVID-19, 38% are taking only some action, and 19% are taking a wait-and-see approach. Retailers should take aggressive action to address these five issues to mitigate the effects of COVID-19.
E-commerce, Demand Planning, Retail
Vertical Focus: Pet Industry
Read about the latest supply chain updates in the pet industry as COVID-19 continues to affect the way consumers shop online, people choosing to foster cats and dogs, and what they're buying for their pets.
Fortune 500 Retailer Finds Cost Savings, Improves Performance with Data Solution
With RateLinx’s TracLinx module, an electronics retailer gained accurate tracking data and corrected sequential issues in real-time, allowing the company to make better logistics decisions and drive other initiatives.
Retail Logistics, Demand Planning, Retail
Providing Solutions Through Unprecedented Times
With the increased demand for essential supplies across the country, Hub Group’s collaboration with multiple retailers has helped suppliers deliver critical loads quickly and safely.
Battling Through Crisis Together
With retail stores being one of the few businesses that remain open to the general public, supply chains operations have had to embrace creativity to deliver effectively.
Customer Service, Retail, Technology
There's No Business Like Shoe Business
Shoe retailer Shoe Station relies on Retail Pro 9 and other technology solutions to help employees provide top-of-the-line service and ensure customer satisfaction.
State of Retail Tech
Equity funding to retail tech companies slowed globally in 2019, largely due to a slide in funding to e-commerce platforms. This is what retailers should watch for in 2020.
Freight Forwarders, Retail, Technology
I Like Big-Box and I Cannot Lie
Almost half of all small to mid-sized businesses decision-makers estimate an increase in shipping spend, and big-box retailers are influencing their strategy.
Food Logistics, Retail, Supply Chain Management
VERTICAL FOCUS | Fast-Moving Consumer Goods
FMCG retailers need to be aware of four key areas as they build their future omnichannel supply chains, finds RSR Research's Supply Chain Management 2018 report.
E-commerce, Retail Logistics, Retail, Technology
What if General George Patton was Walmart’s CEO?
General Patton would survey the e-commerce battlefield where Walmart competes and conduct a threat assessment of every major competitor, especially Amazon.
Retail Logistics, Reverse Logistics, Retail
Mitigating the Flood of Post-Holiday Returns
Fearing the flood of post-holiday returns? An optimized reverse logistics strategy may be the answer.
Retail, Supply Chain, Technology
How Retailers Can Use this Holiday Season to Inform Future Supply Chain Strategies
As retailers and their supply chains face increasing pressures from rising consumer expectations, they must better leverage software solutions and the data it captures to achieve an integrated network and true smart warehouse ecosystem.
E-commerce, Retail, Supply Chain
Halloween: A Scary Supply Chain
A look back at the scary supply chain that was Halloween 2019.
Last Mile Delivery, Retail, Supply Chain
VERTICAL FOCUS | Furniture
What is the outlook for the U.S. furniture market moving forward? Here's what to expect.
VERTICAL FOCUS | Apparel
Take a look at some of the latest developments in the apparel industry.
Retail, Logistics, Supply Chain
Sneaker Supply Chain: Big Shoes to Fill
In the sneaker supply chain, manufacturers and retailers need to know where the product is in every stage of design, production, and shipping.
E-commerce, Retail, Supply Chain
Subcoms Focused on the Future
In a retail environment focused on customer experience and convenience, subscription commerce (subcom) companies are maintaining a foothold.
Retail Logistics, Retail, Warehousing
Meeting Your Retailer's Expectations
A leading CPG company uses Hub Group’s consolidation expertise to eliminate cost and improve service.
Retail, Supply Chain, Technology
Your Next Walmart Run: Don't Forget the AI
A Walmart Neighborhood Market in Levittown, New York, featuring artificial intelligence-enabled cameras, interactive displays, and a massive data center is the retailer's new Intelligent Retail Lab (IRL).
Retail Logistics, Inventory Management, Retail
Germany, Austria Retailers Go for BOPIS
Germany and Austria retailers display a balanced market of omnichannel practices.
Retail Logistics, Retail, Supply Chain
Bridal Wear Supply Chain
A harmonious marriage of brick-and-mortar services and online offerings is the path to fulfillment in the bridal wear supply chain.
Retail Logistics, Retail, Supply Chain
Advanced Optimization Techniques For Enhanced Solutions - Hub Group
A leading retailer engaged Hub Group to develop an optimized solution that maximized the limited capacity in markets throughout its supply chain.
Retail Logistics, Retail, Supply Chain
VERTICAL FOCUS | Retail
The latest news and trends impacting the retail supply chain
Retail Logistics, Retail, Supply Chain
News & Trends Impacting the Luxury Goods Supply Chain
Top trends impacting the travel and hospitality supply chain
Retail, Logistics, Supply Chain
Amazon Primed for New Regional Hub
In the first airport project of its kind in the Amazon Air network, the etailer has announced plans to open a regional air hub at the Fort Worth Alliance Airport in Texas.
Food Logistics, Retail, Supply Chain
The Changing Logistics of Grocery Delivery: It’s In The Bag
Grocers are working to satisfy consumers’ growing demand for rapid delivery of everything from apples to watermelon. To accomplish this, they’re educating personal shoppers, developing new technologies to handle the last mile of delivery, rethinking their distribution networks and inventory planning, and partnering with technology companies.
Customer Service, Retail Logistics, Retail
How Retailers Earn 5-Star Reviews
This story explores some of the ways retailers use customer service to build customer loyalty, both in stores and in the e-commerce channel.
E-commerce, Retail Logistics, Retail, Supply Chain
What Will Retailers Find Under The Tree?
3PLs and tech providers can empower ethical supply chains, winter warehouse tips, what is most important to carriers when working with shippers, Fleet Advantage 2018 benchmarking survey reveals fleet operators pulse about rising fuel and maintenance and electric trucks, female high school students, findings from 2019 Third-Party Logistics Study, Forrester forecasts that companies will spend $434.9 billion to run IoT solutions by 2023, startup aims to make robots safe around factory workers, conditions ripe for multistory warehouses, automated material handling equipment market to exhibit significant growth during 2018–2024
E-commerce, Retail Logistics, Retail, Supply Chain
What's Ahead for Retail Technology? Ask the Crystal Ball
3PLs and tech providers can empower ethical supply chains, winter warehouse tips, what is most important to carriers when working with shippers, Fleet Advantage 2018 benchmarking survey reveals fleet operators pulse about rising fuel and maintenance and electric trucks, female high school students, findings from 2019 Third-Party Logistics Study, Forrester forecasts that companies will spend $434.9 billion to run IoT solutions by 2023, startup aims to make robots safe around factory workers, conditions ripe for multistory warehouses, automated material handling equipment market to exhibit significant growth during 2018–2024
Retail Logistics, Retail, Logistics
Black Friday Delivery Data
Consumer data is rolling in from Black Friday. Convey published data insights that show how deliveries are performing across various categories compared to year-over-year data from 2017.
3PL, Retail Logistics, Retail, Supply Chain
Essentials of a Healthy Supply Chain Partnership
To ensure brands are managing the most efficient, optimized supply chain, they need to assess their supply chain partner’s commitment across the following key areas.
Global Economy, Retail Logistics, Retail, Supply Chain
Get Your Supply Chain Up to E-Commerce Speed
Supply chains face a conundrum when it comes to speed: no matter how automated your processes are internally, you’re only as fast as the next guy in the chain. Here’s what it takes to be e-commerce fast.
Last Mile Delivery, Retail Logistics, Retail
How E-Tailers Can Reduce Return Rates for Large Items
By following these steps, e-tailers can lower return rates, increasing profits and creating happier customers.
Retail, Logistics, Supply Chain
Addressing Expedited Delivery Expectations
Amazon and other large retailers set customer expectations by offering expedited delivery at low or no cost. Retailers of all sizes must compete on the same turf, yet lack the negotiating power that could net meaningful discounts with commercial carriers.
E-commerce, Retail Logistics, Retail, Supply Chain
Leveraging Supply Chain Automation to Meet This Year’s Holiday Shopping Demands
The holiday sales rush presents both an opportunity and a challenge for shippers as they navigate high-volume orders and expectations for next-day shipping. By leveraging supply chain automation, shippers can meet this year’s higher-than-ever consumer demands while staying competitive.
Retail Logistics, Retail, Supply Chain
Reaching a Point of No Returns
Retailers around the world are slacking in the returns department.
E-commerce, Global Logistics, Retail
E-commerce Retailers Target Germany
Approximately one-third of leading U.S. e-commerce retailers are planning to enter the German market in the next four years, according to a recent study.
Global Logistics, Sourcing/Negotiations, Retail
Fashion Supply Chain: What to Where
Executives from leading fashion and apparel brands, retailers, importers, and wholesalers reveal the supply chain challenges topping their list.
Retail Logistics, Reverse Logistics, Retail, Supply Chain
Engaging Customers Through AI
Retailers turn to artificial intelligence to boost customer service.
Retail Logistics, Retail, Supply Chain
Best Practices for the Gift of Successful Holiday Sales
For some retailers, holiday sales can represent up to 27.4 percent of annual sales. Having a clear understanding of your historical trends for seasonal goods is critical for forecasting seasonal categories this upcoming season.
E-commerce, Retail Logistics, Inventory Management, Retail, Supply Chain
E-Commerce Commentary: Three Ways Shippers Can Improve Customer Satisfaction
Shippers should turn their attention to three frequently overlooked components of inventory record management to improve inventory accuracy and, ultimately, consumer satisfaction.
Retail Logistics, Retail, Supply Chain
Third-Party Refurbishers Help Get
First-Quality Goods to Market
What if your shipment of apparel from overseas gets soaked with saltwater on its way to the distribution center? This supply chain solution can return merchandise to first-quality condition.
E-commerce, Retail Logistics, Retail
Supply Chain Commentary: Prepare for Mobile Commerce
Mobile commerce is expected to become a $250-billion market by 2020, with an increasing number of sales being done via smartphone apps, says the 2017 UPS Pulse of the Online Shopper. Here are key takeaways for retailers.
Retail Logistics, Retail, Supply Chain
What Retail Apocalypse?
Retailers Open 4,000+ Stores in 2017
Store closings have grabbed headlines, but they're not telling the whole story. Find out what a new report says about the state of retail.
E-commerce, 3PL, Retail Logistics, Logistics Solutions Providers, Retail, Logistics, Supply Chain
Recent Industry Disruptions Challenge, Improve Retail Logistics and Supply Chain - WSI
The retail industry needs to adapt an agile and visible supply chain to fulfill increasingly demanding consumer requests.
3PL, Retail Logistics, Distribution, Retail
Solved: Satellite DC Quickly Fulfills Orders - Unyson
Unyson helped a customer simultaneously increase service for time-sensitive shipments while decreasing costs.
E-commerce, Distribution, Fulfillment, Retail, Logistics, Logistics I.T., Supply Chain, Transportation
E-Commerce: The Great Retail Equalizer
This story looks at some of the trends and challenges associated with e-commerce today, and strategies for dealing with those challenges, through the eyes of one small retailer, one medium-sized and one large.
Retail, Logistics, Real Estate, Supply Chain
Supply Chain Commentary: How Amazon's Acquisition of Whole Foods Will Disrupt Industrial Real Estate
Whole Foods’ 460+ centrally located stores will augment Amazon’s physical infrastructure and allow it to use the stores as distribution centers. In return, Amazon’s targeted transaction data, technological expertise, and logistical prowess catapult Whole Foods into the online realm and suggest a new level of convenience.
Retail, Logistics, Supply Chain
Customized Solution Helps Retailer Find Savings and Visibility - Unyson
A home goods retailer partnered with Unyson to increase efficiency and enhance visibility.
Retail, Logistics, Supply Chain, Warehouse Management Systems (WMS)
Sofa So Good: Software Upgrade Bolsters Furniture Company’s Growth
Furniture retailer upgrades its warehouse management system to furnish growth.
E-commerce, Retail, Logistics, Supply Chain
Report: Retailers are Hemorrhaging Costs from Premium Delivery Services
E-commerce, Global Logistics, Retail, Logistics, Supply Chain
Study Finds U.S. Retailers Lead the Way in International Expansion
The retail industry's international expansion slowed a bit in 2016 from its strong pace of a year earlier as retailers adjusted to e-commerce and shifting exchange rates, according to CBRE Group Inc.’s international retail expansion study.
E-commerce, Retail, Logistics, Supply Chain
Study Finds Growing Demand for Retail Click and Collect
Click and collect has become a key component of retailers' overall e-commerce strategy. Nearly one third of shoppers purchased products online and subsequently picked them up at a store during the 2016 holiday season.
E-commerce, Retail, Logistics, Supply Chain, Transportation
Retailer Reduces Transportation Spend - Unyson
A retailer teamed up with Unyson to create an out-of-the-box solution for its growing supply chain.
E-commerce, Retail, Logistics, Supply Chain
Finding Untapped Value in Product Returns
In today’s returns economy, retailers need to be able to separate the “good” return from the preventable one. To get better data on returns, here are three steps they can take.
E-commerce, Retail, Logistics, Third-Party Logistics, Supply Chain
How Small Retailers Can Compete with Retail Giants
To compete in today’s environment, small to medium players need to offer competitive supply chain and delivery services.
Distribution, Global Logistics, Retail, Logistics, Supply Chain
Enabling a Faster-to-Market Solution
Cath Kidston partnered with SEKO to expand the company’s inbound business from Asia to the UK and its distribution centers in Hong Kong and Shanghai supplying its international franchises.
E-commerce, 3PL, Retail, Logistics, Third-Party Logistics, Supply Chain, Technology
How 3PL Warehouses Can Capitalize on the Escalating Demands of Prospects and Customers
3PL warehouses are not only in demand, but in a position of strength. This provides 3PL operators a unique opportunity to build lasting relationships with key customers, suppliers, and retailers of their choice.
Lean, Retail, Logistics, Supply Chain
Predictive Analytics Takes Forecasting to a New Level
Predictive analytics utilizes various statistical techniques and models that analyze current and historical facts to make predictions about future.
Manufacturing, Retail, Logistics, Supply Chain
Retail Logistics Bets on E-Commerce
E-commerce impacts not only consumer supply chains, but business to business supply chains as well.
E-commerce, Retail Logistics, Fulfillment, Logistics Solutions Providers, Retail, Logistics, Supply Chain, Supply Chain Management
Walmart’s ShippingPass Has Ended. What Retailers Should Do Next.
The e-commerce race is only heating up. Here's what small to mid-size retailers should do to stay in the game.
E-commerce, 3PL, Education, Retail, Logistics, Site Selection, Supply Chain, Technology , Transportation
Download the Inbound Logistics Planner App Today
Find the right solutions, carriers and partners to drive efficiency in your supply chain operations and enable your enterprise to navigate the twists and turns, ups and downs of the coming year.
E-commerce, Retail, Logistics, Supply Chain
Omni-Channel Retail: Roadmap To Profit
Omni-channel retail supply chains are forging new paths to profitability. Here's what they look like.
E-commerce, Last Mile Delivery, Retail, Risk Management, Supply Chain
GOOD QUESTION | What’s your supply chain resolution for 2017?
Readers reveal the issues that could disrupt the supply chain…as well as their sleep.
E-commerce, Retail, Logistics, Supply Chain, Technology
Shaking Up the Brown Box: Big Winners in Supply Chain Evolution
Business to consumer demand is set to outpace supply in the marketplace. Those who can solve that problem will be the big winners in the next phase of supply chain management.
E-commerce, Inventory Management, Retail, Logistics, Supply Chain
Solving the E-Commerce Puzzle
To overcome the challenges that e-commerce presents to the supply chain, shippers need to succeed at omni-channel fulfillment. From leveraging brick-and-mortar stores to deploying an order management system, here’s how they can compete in an e-commerce world.
E-commerce, Reverse Logistics, Retail, Logistics, Supply Chain
Rethinking Reverse Logistics for Online Apparel Returns
As physical shopping bags are being replaced by virtual ones, it’s important for retailers to update their policies and logistics strategies to align with consumer behavior and expectations.
E-commerce, Retail Logistics, Retail, Logistics, Supply Chain
Tackling Retail Logistics: Build Your Team First
The flexible supply chain of the future is full of opportunities and challenges. With the right team and talent on your side, you’ll be well positioned for success. Here’s how to get the right people.
Inventory Management, Retail, Logistics, Supply Chain
How Precise Forecasting Tames Item Proliferation
More accurate forecasts enable better planning, lower inventory and manufacturing costs, and improved service levels.
Customer Service, Last Mile Delivery, Retail Logistics, Retail, Logistics, Supply Chain
3PLs & Carriers: At Your Service
A look at the metrics that shippers and their service providers use to evaluate the quality of customer service.
E-commerce, Retail Logistics, Fulfillment, Retail, Logistics I.T.
How to Beat Amazon at the Retail and Supply Chain Game in 2017
With heavy competition from Amazon in both retail and supply chain logistics, retailers that don’t begin making changes and investments in omni-channel in 2017 will see serious repercussions by 2020. For starters, they must invest in distributed order management and enterprise wide inventory visibility.
E-commerce, Retail Logistics, Fulfillment, Retail, Warehousing, Visibility
Getting the Goods on Logistics this Holiday Season
In time for the holiday season and other peak periods, retailers are stepping up their game in delivery, fulfillment, and warehousing technology to improve the effectiveness of existing resources.
Retail, Logistics, Supply Chain
Trends—November 2016
Damaged holiday packages negatively impact brands; Robot cargo pilots successfully tested; Not having procurement department negatively affects bottom line
Air Cargo, Pharmaceutical Logistics, Global Logistics, Retail, Logistics, Supply Chain, Transportation, Latin America
What’s Driving the Air Freight Industry Today?
These developments are helping the transportation industry to continually evolve.
E-commerce, Lean, Retail, Logistics, Supply Chain
How Supply Chain Strategies Impact
E-commerce Success
The emergence of e-commerce as part of a company’s omni-channel marketing program requires not only an agile, lean supply chain but also a strategy to get there.
Economic Development, Asia, Global Logistics, Retail
Why Retailers Need the TPP
Retailers need to come together in support of the trade agreement that will ultimately improve the industry for all. Here are three reasons why they should stand behind the passage of the Trans-Pacific Partnership.
E-commerce, Retail Logistics, Retail, Logistics I.T., Supply Chain
Accurate Product Data Drives Supply Chain Systems
Supply chain applications stumble when the product data they’re using is inaccurate. Here's how to make sure data is consistent and comes from well-crafted and executed processes.
E-commerce, Retail Logistics, Distribution, Retail, Site Selection, Real Estate, Trucking, Transportation
Trends—October 2016
Rise of e-commerce changing logistics real estate landscape; Companies who don’t sell globally may be sacrificing profits; Many smaller fleets non-compliant with upcoming ELD mandate
Retail Logistics, Reverse Logistics, Retail
Three Returns Strategies for Improving Omni-channel Retail
To cost-effectively leverage an omni-channel strategy, it is vital to proactively plan for returns and align your operations accordingly.
Global Economy, Global Logistics, Manufacturing, Retail, Logistics, Supply Chain
Global Logistics—September 2016
India-based textile manufacturer accused of providing fraudulent products; Iran seeks to strengthen trade relationships in Latin America; British manufacturers get small boost in wake of Brexit referendum
E-commerce, Bar-coding Systems, Retail Logistics, Retail, Supply Chain Management, Warehousing
Using Tunnel Scanning to Meet
E-commerce Challenges
Consolidation warehouses typically contend with labeling inconsistency in e-commerce orders. Here's how to boost read rates for packages and avoid manual handling.
E-commerce, Retail Logistics, Retail, Logistics, Supply Chain, Technology
Retail Logistics: When Fast Isn't Fast Enough
This story looks at some recent trends affecting retail supply chains, including demand for speed and flexibility, ongoing emphasis on omnichannel marketing, and globalization.
Retail, Logistics, Supply Chain
Working at People Speed
Instantaneous, insatiable customer need runs the risk of forcing people out of the equation. But some logistics challenges can only be met by people working at ‘people speed.’
Retail, Logistics, Supply Chain
GOOD QUESTION | Has supply chain impatience gotten out of hand?
Readers weigh in on the August question: Has supply chain impatience gotten out of hand?
Retail, Logistics, Supply Chain, Warehousing
Prepping Your DC for Peak Season
Use this advice to get your distribution center prepared before holiday orders come rolling in.
Retail, Logistics, Supply Chain
Multiple Channels Are Making Supply Chains More Complex
It’s all about flexibility and speed in today’s changing retail and e-commerce markets.
Customer Service, Global Logistics, Retail, Logistics, Supply Chain
Global Retail Expansion: The Convergence of Marketing, Customer Service, and Supply Chain Strategies
Brands who never anticipated going global are finding that they all of a sudden are, thanks to the progression of e-commerce and increasing customer expectations.
Food Logistics, Retail, Logistics, Supply Chain
Meal Delivery Services: You’ve Got to be Kitting Me!
The popularity of meal and meal kit delivery services makes for some very complicated supply chain management.
E-commerce, Distribution, Inventory Management, Retail, Logistics, Supply Chain
Balancing Inventory for a Better Customer Experience
With the growth of e-commerce, retailers have identified a potential opportunity to reduce working capital by thinning inventory at brick-and-mortar stores—opting instead to maintain major portions of inventory at distribution centers upstream.
Retail, Logistics, Supply Chain, Sustainability
How to Be Fashionably Green
Going green is in style for retailers. Here’s how adopting a multi-faceted sustainability strategy can lower costs as well as boost brand loyalty.
E-commerce, Distribution, Fulfillment, Retail, Logistics, Supply Chain, Supply Chain Management
Optimizing Inbound for Improved E-Commerce Fulfillment
A more comprehensive approach to supply chain management can help provide a great omni-channel experience that encourages customer loyalty and optimizes profitability.
E-commerce, 3PL, Customer Service, Retail, Logistics, Third-Party Logistics, Supply Chain
Become an Extension of Your Client’s Brand
As entities responsible for brokering appropriate carrier rates, ensuring accurate quantities of orders and guaranteeing high quality of products, third-party logistics providers are extensions of companies’ brands.
E-commerce, Distribution, Fulfillment, Retail, Logistics, Partnership, Supply Chain
Girl Scout Cookie Sales Go Digital and Milk E-Commerce Innovation
The Girl Scouts of the United States of America (GSUSA) created and implemented a new way of taking and filling orders for its annual cookie drive. Here’s how it made sure cookie sales didn’t crumble.
Retail Logistics, Reverse Logistics, Retail, Supply Chain
Retailers Get Help With New DOT “Reverse Logistics” Rules
The reverse logistics hazmat rule became effective immediately upon publication on March 31, 2016, making it critical that retail store owners and distribution managers get up to speed quickly. Here's how.
Retail, Logistics, Partnership, Supply Chain
The “Direct-to-Consumer” Trend: Retail Shift Affects Logistics Operations
Direct-to-consumer selling is where the omni-channel strategy becomes truly powerful.
E-commerce, Retail, Logistics, Supply Chain, Technology
Analyzing Freight & Logistics Operations
Disruption is coming to the freight and logistics industry. By seeing and understanding the full spectrum of operations, transport-oriented firms can survive and succeed in a dramatically changed environment.
3PL, Asia, Global Logistics, Legislation, Public Policy, and Regulations, Retail, Logistics, Third-Party Logistics, Supply Chain
Crossborder E-commerce Into the U.S. Just Got A Lot Easier – U.S. Retailers Should Take Note and Plan Accordingly
The new de minimis rate allows e-commerce retailers to see faster customs procedures and border clearance, which will accelerate delivery speed.
E-commerce, 3PL, Retail, Third-Party Logistics, Risk Management, Supply Chain
Accelerating Enterprise Logistics With Top-Tier Multi-Modal Solutions
Logistics has evolved into a strategic business concern, driving enterprises to seek third-party logistics (3PL) providers with multi-modal capabilities for complete end-to-end integration.
Reverse Logistics, Retail, Logistics, Supply Chain
Shedding Light on DIM Weight Returns
Customer returns are inevitable, and without a clear understanding and plan for managing returns, DIM weight expenses can easily challenge budgets and profitability.
SWISH! Shippers Score with Small Box Deliveries
Companies are shipping ever-increasing volumes of small parcels as e-commerce grows. Read about the strategies that shippers and providers are using to offset the higher cost of small parcel delivery.
E-commerce, Retail Logistics, Retail, Supply Chain
Naughty or Nice—Which Retailers and Delivery Services Will Make the Grade this Holiday Season?
The holiday season is well underway, increasing the pressure on companies to address transportation problems and change the outcome before they turn into costly errors.
Customer Service, Retail Logistics, Retail, Logistics, Supply Chain
Whatever It Takes
The true measure of customer service is what team members, carriers, and supply chain partners do when something goes wrong.
Retail, Logistics, Ocean, Partnership, Supply Chain, Transportation
Global Logistics—October 2015
The Trans-Pacific Partnership is one step closer to ratification; harnessing the power of supply chain collaboration; FMC approves new regulations for OTIs; SAP releases inaugural Retail Index
Retail Logistics, Distribution, Lean, Retail, Logistics, Supply Chain, Technology
RFID: More Than Just a Better Barcode
Radio Frequency Identification Technology has a multitude of benefits that can have a significant impact on reducing and eliminating waste in the extended supply chain.
Inventory Management, Retail, Logistics, Supply Chain, Technology , Supply Chain Management
Azteca Foods Craves Inventory Management System
When Azteca Foods outgrew its manual pallet tracking system in its production facility, Barcoding Inc. delivered a solution.
E-commerce, Retail Logistics, Retail, Supply Chain
Optimizing the Holiday Supply Chain With Reliable ETA
Timeliness is top of mind during the holiday season. Here's how analytics can help shippers meet delivery spikes and prepare their supply chains.
E-commerce, Asia, China, Global Logistics, Retail
How to Implement a Successful Retail Omni-Channel Logistics Operation in Asia Pacific
For any United States-based company interested in expanding its retail logistics operations outside of the country, Asia Pacific may be the most ideal location.
E-commerce, Distribution, Retail, Logistics, Supply Chain, Technology
Why Parcel Sorting Automation Can't Wait
As e-commerce continues to surge, the case for automation is now too compelling to ignore. One good way to start can be to automate parcel sorting at local and regional distribution centers.
Reverse Logistics, Retail, Logistics, Supply Chain
Don't Just Liquidate, Seek Scalable Solutions
Reassessing your reverse logistics plan for customer returns and excess inventory is a must in today’s retail environment. Look beyond traditional methods and approach this obsolete merchandise as an opportunity (versus a headache) to positively impact your business margin.
Retail Logistics, Retail, Logistics, Supply Chain, Technology
The Sweet Smell of Success
A system developed by The Smart Cube pulls and aggregates information from all Elizabeth Arden’s contract manufacturers, providing a consolidated, accurate view of data across the company’s supply chain. The cosmetics giant now can see, in real time, the purchases its network of manufacturers makes on its behalf.
E-commerce, Import, Export, Global Logistics, Retail, Partnership
The Beauty of Global Logistics
EM Cosmetics brings its products to the global market through the use of international shipping and package consolidator MyUS.com.
E-commerce, Automotive Logistics, Retail, Logistics, Supply Chain, Transportation Management Systems (TMS), Technology
Trends—October 2015
Amazon’s Dash Replenishment Service gives industrial buyers a preview of how IoT may impact procurement; Private label sourcing faces new headwinds; Cloud Logistics debuts the latest twist in TMS deployments; CMA CGM launches first smart connected container ship; Automotive parts buyers are leveraging omni-channel options
Retail Logistics, Distribution, Global Logistics, Retail, Logistics
Reader Profile | Jeff Larson: A Gem of a Job
Jeff Larson, director of distribution engineering analysis at Tiffany & Co., works with the jewelry company’s international locations to help improve their operations.
E-commerce, China, Food Logistics, Global Logistics, Legislation, Public Policy, and Regulations, Retail, Logistics, Trucking, Specialized Logistics, Transportation
Trends—September 2015
New York State minimum wage directive may be a tipping point for automation in the fast food industry; Organic food recalls are on the rise; Alix Partners reports that nearshoring trend continues to grow; Pro truck interests take weight restriction fight in new direction; 2015 holiday shoppers are looking for options; The cash handling supply chain is poised to move from manual processing to scanning technology, thanks to the new GS1 US Cash Visibility Discussion Group.
E-commerce, Retail, Technology , Warehousing
Just Another Brick in the Mall
E-commerce is leaving a trail of brick-and-mortar debris in its wake.
E-commerce, Distribution, Global Logistics, Retail, Logistics, Supply Chain Management
CPG Market Demanding More Flexible Logistics Solutions
E-commerce and omni-channel retailing have a major impact on supply chain and logistics needs, and customers have to make sure their supply chain is equipped to offer maximum flexibility.
E-commerce, 3PL, Last Mile Delivery, Reverse Logistics, Logistics Solutions Providers, Retail, Logistics, Third-Party Logistics, Specialized Logistics, Supply Chain Management, Transportation
Channeling the Brick and Click Dilemma
As e-commerce continues to transform consumer behavior, retailers explore hybrid omni-channel supply chain models that deliver the best that online and in-store have to offer.
Retail, Logistics, Logistics I.T., Supply Chain Management
Growing Efficiency and Weeding Out Waste
With $20 million in plant products left for dead each year, Bell Nursery had to nourish and grow some better inventory management practices.
3PL, Distribution, Logistics Solutions Providers, Retail, Logistics, Third-Party Logistics, Logistics I.T., Warehouse Management Systems (WMS), Supply Chain Management, Warehousing
Retail Collaboration: It’s All in the Jeans
Work with a team of service providers to get a new retail distribution center up and running in only six months? We should all be so lucky.
Retail, Logistics, Supply Chain Management
BaubleBar Makes International Shipping Sparkle
When BaubleBar saw the untapped potential of the international market, they tapped an parcel shipping partner to help them succeed.
What Customers Expect in the E-Commerce Age
Online shopping has vastly changed the competitive nature of the retail market.
Customer Service, Demand Planning, Inventory Management, Retail, Logistics, Logistics I.T., Supply Chain Management
Inventory Replenishment: Why Push When You Can Pull?
Retailers are implementing technology to more accurately forecast demand.
Retail, Logistics, Logistics I.T., Supply Chain Management
Awake at the Wheel: Delivering Customer Satisfaction
When Sleepy's customers got tired of short notice and missed deliveries, the specialty mattress retailer brought in a technology partner and dreamed up a solution that put those problems to bed.
Manufacturing, Retail, Logistics I.T.
Improving Customer Satisfaction with Consumer Engagement Apps
Offering apps with products helps manufacturers improve customer satisfaction and lower complaints and returns.
Manufacturing, Retail, Logistics, Logistics I.T., Transportation Management Systems (TMS), Supply Chain Management, Transportation
Trends—April 2015
Supply chain ‘modeling’ replicates real-world events; Retailers and manufacturers make the jump to RFID; U.S. trucking industry sees better utilization and financial results; Data analytics is a big growth market.
E-commerce, Education & Careers, Manufacturing, Retail, Logistics, Supply Chain Management, Transportation
Trends—March 2015
U.S. beef supply chain participants form partnership to improve sustainability; Manufacturers and retailers fail to adopt best-in-class processes and technology to address global complexities; Online retailers need to rethink how they align their distribution networks; Spot market rates dip seasonally as West Coast volumes catch up; Staples and Syracuse University partner to drive new research and innovation.
E-commerce, Retail, Logistics, Supply Chain Management
How Omni-Channel Commerce Is Changing Traditional Supply Chains
Online and mobile commerce has shifted consumer behavior, as well as how products flow through the supply chain to the end user.
Reverse Logistics, Inventory Management, Retail, Logistics, Logistics I.T., Warehouse Management Systems (WMS), Specialized Logistics, Supply Chain Management, Warehousing
Designing a New Strategy for a New Year
Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management.
E-commerce, Inventory Management, Retail
Searching For the New Perfect Order
Retailers need new technologies and capabilities to operate in a new omni-channel world.
Retail, Logistics, Rail, Trucking, Supply Chain Management, Transportation
Trends—January 2015
Texas places three locations among ATRI’s top-10 congested roadways; Truck size and weight debate is a divisive topic for the transportation and logistics industry; Truck driver shortage raises new concerns and costs for shippers and carriers; Electronics supply chain poses new challenges; Demand planning is still a pain point for shippers
Retail, Logistics, Supply Chain Management
VMI 2.0: A Whole New Game
Vendor Managed Inventory is shaking off its old-school image and regaining popularity thanks to improved technology, robust communication, tighter demand signal linkage, and a new openness to collaboration that has turbo-charged enterprise benefits.
E-commerce, Retail, Logistics, Logistics I.T., Software-as-a-Service (SaaS), Supply Chain Management
The Luxury of Logistics Excellence
To expand its footprint in the luxury accessories market, Royce Leather indulged in a solution that connects it to new customers and streamlines fulfillment. That’s how Royce rolls.
E-commerce, Customer Service, Retail
Service With A Demand-driven Smile
As e-commerce and ominchannel raise expectations, and consumers become more impatient, supply chain practitioners turn to technology to help them perform.
Reverse Logistics, Inventory Management, Retail, Logistics I.T., Warehouse Management Systems (WMS)
Supply Chain Integration + Collaboration = Time Travel?
Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management.
Reverse Logistics, Legislation, Public Policy, and Regulations, Retail
Four Reasons Retailers Should Pay Attention to Reverse Logistics
A good reverse logistics program saves retailers money, makes customers happy, and serves as a competitive advantage.
Legislation, Public Policy, and Regulations, Retail, Rail, Trucking, Transportation
Trends—November 2014
Reciprocal switching debate casts a cloud over railroad industry collaboration; Procurement execution gap costs U.S. businesses $1.5 billion per year; Holiday consumers plan to shop sooner to avoid last-minute parcel problems; Trucking costs continue to soar as driver shortage worsens; Amazon Supreme Court case will set a precedent for how companies secure facilities and compensate workers.
3PL, Reverse Logistics, Inventory Management, Retail, Warehouse Management Systems (WMS)
Why Retailers Put Their Sleighbells on in May
Retailers try to head off peak season surprises by beginning their Christmas lists in the spring.
Air Cargo, E-commerce, Economic Development, Customer Service, Retail, Ocean, Logistics I.T., Ports, Trucking, Transportation Infrastructure, Supply Chain Management, Transportation
Trends—October 2014
UPS makes major improvements to save Christmas; PANYNJ invests $5.5 billion to streamline port operations
E-commerce, Asia, China, Customer Service, Canada, Global Logistics, Retail, Partnership
Global Logistics—October 2014
Pilot program uses drones to deliver time-sensitive goods; Canadian government lines up two new bilateral trade agreements; Labor rights causing supply chain disruption; Using social media to understand carrier usage.
Customer Service, Distribution, Inventory Management, Manufacturing, Legislation, Public Policy, and Regulations, Retail, Supply Chain Management
From the Outside In: Supply Chain as Strategic Advantage
Executives at two leading companies weigh in on supply chain’s value to their organizations.
3PL, Economic Development, Distribution, Retail, Ocean, Site Selection, Ports, Rail, Trucking, Transportation Infrastructure, Supply Chain Management, Transportation
Star Search: Discovering the Best Site for Your Business
Determining the best location for a new or expanding business in an increasingly competitive and global marketplace is challenging. These locations offer a number of advantages when it comes to meeting today’s logistics and supply chain needs.
Distribution, Manufacturing, Retail, Supply Chain Management, Warehousing
Automation That’s Worth the Weight
When a merger required Nature’s Way to consolidate distribution facilities, it called on the services of system supplier The Numina Group for a new design and technologies. Today, the facility successfully distributes products to customers in 50 states, and overseas through five supply chain channels.
Reverse Logistics, Retail, Supply Chain Management
Product Returns: 5 Myths Busted
Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management.
E-commerce, Inventory Management, Retail, Logistics I.T.
The New Retail: Three Legs to Stand On
Retail operations need support from e-commerce, IT, and logistics execution.
E-commerce, Inventory Management, Retail, Supply Chain Management
New Retail Strategies: It’s a Store! It’s a Site! It’s a Warehouse!
Retailers are modifying their supply chain strategies in response to recent industry trends.
E-commerce, Inventory Management, Retail, Logistics I.T., Supply Chain Management
Diving Into Multi-Channel Fulfillment
Kaikini Bikini manages growth with integrated inventory control and shipping.
E-commerce, 3PL, Retail, Supply Chain Management
3PL e-Volution Continues
Online retailers such as Amazon and eBay are expanding their offerings to provide their vendors with logistics support.
E-commerce, Customer Service, Education & Careers, Reverse Logistics, Retail
Bruce Kulp Scores Big
When it comes to keeping up with demand, Game Stop's Bruce Kulp doesn’t play around.
Green Logistics, Retail, Risk Management
Retailers, Watch Your Waste Lines
Partnering with an expert can help retailers ensure they comply with hazardous waste regulations.
Demand Planning, Retail, Logistics I.T., Transportation Management, Supply Chain Management
Forecasting Seasonal Surges Keeps Products on the Shelf
Transportation forecasting lets shippers collaborate with carriers to identify capacity gaps and reallocate assets.
Reverse Logistics, Legislation, Public Policy, and Regulations, Retail
Why Every Manufacturer Needs a Reverse Logistics Solution
Reverse logistics solutions can improve the bottom line, and reduce potential regulatory liabilities.
Distribution, Global Logistics, Retail, Supply Chain Management
Rolling Back the Walmart Way
Kevin X. Jones, vice president of inbound transportation at Walmart, focuses on building transportation synergies.
E-commerce, 3PL, Distribution, Retail, Supply Chain Management
The Mechanics of 3PL Partnerships
Partnerships between four shippers and their 3PLs demonstrate logistics outsourcing strategies.
Distribution, Retail, Supply Chain Management, Transportation
Forecasting the Unexpected: Home Improvement Retailers and Emergency Response
When a natural disaster hits, consumers rely on home improvement stores for the products they need to repair or rebuild.
Retail, Trucking, Transportation
Innovation in Business Processes from Northwest Arkansas
Business process innovations have made great leaps thanks to two Northwest Arkansas companies: JB Hunt and Walmart.
E-commerce, Inventory Management, Retail
Optimizing the Fashion Supply Chain
Fashion businesses must react instantly to fashion shifts and focus on getting goods to consumers quickly.
Lean Retail: It’s About Time – and Money
Retailers can identify and eliminate waste from their retail strategy, merchandise management, and store operations.
Green Logistics, Retail, Trucking, Supply Chain Management
Trends—May 2014
TOTO’s sustainability commitment covers its entire supply chain; Congestion on U.S. roadways costs the trucking industry $9.2 billion, 141 million hours of lost productivity; US tabbed “rising star,” ranks second to China for manufacturing competitiveness; Supply chain strategy and business strategy integration is key to cost reduction and customer service; Amazon explores last-mile delivery network
Last Mile Delivery, Retail, Ocean, Supply Chain Management
Trends—April 2014
NRF’s Big Show unveils trends in the retail industry; Local couriers provide a solution to capacity constraints and empower same-day delivery; Ocean carrier industry beset by imbalances; Global RFID market primed for robust growth; Shippers plan for supply chain exceptions
3PL, Reverse Logistics, Retail, Supply Chain Management
How to Profit from Outsourcing
Outsourcing reverse logistics to a third-party logistics provider offers shippers flexibility and cost savings.
E-commerce, 3PL, Distribution, Retail, Site Selection, Warehousing
E-Commerce DC Site Selection: Connecting the Dots
E-commerce retailers choose specialized distribution centers near parcel carrier hubs and transportation infrastructure.
Economic Development, Asia, Cross-border Trade, China, Canada, Reverse Logistics, Global Logistics, Labor Management, Manufacturing, Retail, Ports, Transportation Infrastructure, Latin America
Global—February 2014
China and Taiwan depend on one another; Emirates targets multimodal transportation infrastructure investment; Chile port strike ends, concerns remain; Free online returns stoke Canadian consumption but place onus on U.S. retailers; Europe looks to United States for re-shoring inspiration; Mondelez debuts new GS1 standard
3PL, Reverse Logistics, Retail, Supply Chain Management
Managing Retail Returns: The Good, the Bad, and the Ugly
Optimized reverse logistics processes provide a good customer experience and recover value from returned goods.
E-commerce, 3PL, Distribution, Inventory Management, Retail, Packaging
Cosmetics Logistics: The Beauty of an Optimized Supply Chain
Cosmetics companies face challenges such as time- and temperature-sensitive shipments and retailer packaging requirements.
Global Logistics, Inventory Management, Retail, Specialized Logistics, Supply Chain Management
The Direct Sales Supply Chain: Where There’s a Will There’s Amway
George Calvert of Amway explains how the company's supply chain strategy supports its business model.
E-commerce, Customer Service, Inventory Management, Retail, Materials Handling, Site Selection, Supply Chain Management, Warehousing
Setting the E-Commerce Gold Standard
Chris Halkyard, chief supply chain officer for e-commerce site Gilt, discusses managing flash sale logistics.
E-commerce, Distribution, Inventory Management, Retail, Materials Handling, Picking Solutions, Warehousing
DSW Tries On New SKUs and Stocks
Retailer DSW's new replenishment materials handling solution improves inventory control and reduces in-store markdowns.
E-commerce, Reverse Logistics, Inventory Management, Retail, Supply Chain Management
Minimizing the Financial Impact of Peak Season Returns
Processing defective returns and overstocks quickly helps retailers maximize the recovery rate on this inventory.
E-commerce, 3PL, Customer Service, Retail, Supply Chain Management
Customer Service: Delivering the Royal Treatment
As evolving retail models push shopper expectations, companies explore new models for delivering great customer service.
E-commerce, Customer Service, Retail, Supply Chain Management
Visions of Customer Service
Companies such as Amazon show delivery speed and logistics agility provide the customer service levels retailers need to win.
China, Global Logistics, Inventory Management, Retail, Logistics I.T.
Putting Stock in Retail Analytics Tools
Kimberly-Clark China uses retail analytics tools to manage inventory and avoid stockouts at stores like Walmart.
Automotive Logistics, Retail, Supply Chain Management
The Nuts & Bolts of the Automotive Aftermarket Supply Chain
The automotive aftermarket’s logistics trends, challenges, and best practices give shippers a wild ride.
Retailers Try I.T. On for Size
As the retail supply chain adapts to e-commerce and changing consumer behaviors, technology keeps pace.
Bringing Supply Chain Visibility to the Last Frontier
A Web-based shipping tool helped an Alaskan outfitter develop multichannel fulfillment operations.
Discount Apparel Logistics: Outfitting the Outlets
As consumers embrace bargain hunting, off-price apparel retailers reinvent their supply chains to meet demand.
Green Logistics The Walmart Way
Sustainability best practices are integral to Walmart's supply chain operations.
E-commerce, 3PL, Distribution, Retail, Supply Chain Management
E-Fulfillment Strategies That Deliver the Goods
This story examines what customers want in an e-commerce operation and shares fulfillment strategies that merchants use to keep those customers happy.
E-commerce, 3PL, Retail, Supply Chain Management
8 Ways to Strengthen Online Retailer Supply Chains
Monitoring contracts, delivery commitments, and contingency plans helps online retailers keep their supply chains running smoothly, writes John Haber of Spend Management Experts.
Trends—April 2013
E-commerce presents retailers with challenges and opportunities; Food regulation top of mind for 3PLs and shippers; Daktronics’ lean machine keeps production at home; Nike partners with Bluesign Technologies to facilitate sustainable sourcing program among supply chain partners.
Sporting Goods Logistics: Keeping the Ball Rolling
Sporting goods manufacturers and retailers must manage seasonal peaks to avoid stockouts and meet online customers’ demand for prompt delivery. Supply chain technology helps provide visibility and track items during product recalls.
Retail, Logistics I.T., Warehouse Management Systems (WMS), Latin America
Cloud-Based WMS Fires Up Supermercados Supply Chain
Peruvian supermarket chain drives DC network realignment with a new cloud-based software as a service (SaaS) warehouse management system (WMS).
Distribution, Retail, Warehouse Management Systems (WMS)
Inventory Replenishment: A Push in the Right Direction
Close-out retailer Tuesday Morning implemented Interlink’s WHSe-LINK warehouse management system to receive, store, and allocate its daily inbound shipments of unique SKUs.
Retailers Rebalance Time vs. Cost?
Velocity is more important than price for some consumers, perhaps giving some retailers another component to consider as they compete, writes Publisher Keith Biondo.
Holiday Stocking: Preparing for the Seasonal Retail Rush
Strong forecasting, careful vendor management, solid partnerships with carriers and optimized use of labor and equipment all help retailers manage the year-end holiday rush.
“Sell By” Dates Cost Shippers Billions in Wasted Perishable Goods
Shippers and business logistics professionals can easily use bar codes rather than ink stamps to ensure fresh food items are delivered to customers, writes Mark Croxton of Aldata.
Retail, Supply Chain Management
Supply Chain Therapy Strikes a Balance
As retailers look to grow their business, the challenge of keeping up with the market becomes exponentially greater—especially as new channels emerge, writes Editor Felecia Stratton. Supply chain management can help create balance between supply and demand.
E-commerce, 3PL, Inventory Management, Retail
You Are Everywhere: Mapping the New Retail Supply Chain
Multi-channel apparel retailers such as Nordstrom use strategic inventory management, order fulfillment, transportation management, and reverse logistics to meet customer demand.
Green Leadership for Lean Times
Walmart's green initiatives keep the retailer's supply chain lean and efficient, writes Inbound Logistics Publisher Keith Biondo.
Dealing With Daily-Deal Sites
New e-commerce sites like Groupon and LivingSocial can bring huge sales volume in a very short period of time by reaching a targeted audience with appealing offers. Tod Yazdi of TAGGlogistics explains how shippers can work with fulfillment partners to make the most of this new opportunity.
E-commerce, Customer Service, Retail, Warehousing
Superstar Service: Supply Chain Strategies Win Satisfied Customers
Retailers such as Brookstone, BuySeasons, Pet Supplies Plus, and Wayfair streamline their supply chains to deliver better customer service.
Inventory Intelligence: The Key to Unlocking Omni-channel Retailing
Retailers who succeed at integrating their inventory intelligence can cut costs, accelerate turns, and build revenue by driving high-fidelity information back into the supply chain, aligning it with shopper demand, write Tyco Retail Solutions’ Karen Bomber and Jim Caudill.
Enjoying the Perks of 3PL Order Management
Viewing order management as an opportunity to add value ensures that 3PLs act as a partner that adds real revenue-side value, and not just another vendor, writes Clyde Mount, 3PL Worldwide.
Trends—March 2011
Amazon closes Texas distribution facility over sales tax dispute; Robert Guenther of United Fresh Produce Association comments on FDA Food Safety Modernization Act; U.S. General Services Administration rolls out green guidelines for government suppliers; Crossdocking use is on the rise
Retail, Transportation Management
PETCO’s Pet Project
For pet supply retailer PETCO, honoring its commitment to superior customer service meant finding a loyal logistics partner.
Distribution, Retail, Trucking, Supply Chain Management, Warehousing
How to Drive Collaborative Distribution
Collaborative distribution lets manufacturers, especially consumer product goods (CPG) companies, merge loads destined for the same end point to maximize trucking efficiency.
Distribution, Inventory Management, Retail
How to Develop a Direct-to-Store Delivery Model
A Direct-to-Store Delivery (DSD) delivery model helps consumer goods manufacturers gain speed and increase inventory turns.
3PL, Distribution, Retail, Packaging, Supply Chain Management, Warehousing
Integrate Contract Packaging Into Distribution Operations to Cut Costs by 30%
By integrating contract packaging into distribution operations, companies can cut costs by 30 percent.
3PL, Pharmaceutical Logistics, Retail, Supply Chain Management
Gemma Fillmore: Supply Chain Advocate
To improve supply chain performance at Medco Health Solutions, Gemma Fillmore focuses on getting C-level executives to give logistics issues the attention they deserve.
Distribution, Retail, Transportation Management, Supply Chain Management
Inbound 3.0 at Walmart
Inbound Logistics Publisher Keith Biondo outlines how Walmart is taking inbound logistics to the next level.
3PL, Temperature-Sensitive Goods, Retail, Warehousing
Consumer Packaged Goods: Lightening the Load
Here's the story of one consumer product, starting with its origin as a variety of inbound ingredients and following its progress from plant to warehouse to retail store.
E-commerce, Expedited Shipping, Temperature-Sensitive Goods, Retail, Transportation Management, Supply Chain Management
Flower Power: John Kuehn
ProFlowers' time- and temperature-sensitive shipments create plenty of challenges for John Kuehn, senior vice president of supply chain operations. Here's how he nips problems in the bud.
Inventory Management, Retail, Materials Handling, Warehouse Management Systems (WMS)
E-fulfillment: Finding the Perfect Fit
Online haberdasher Bonobos relies on its third-party fulfillment partner, Quiet Logistics, which operates warehousing facilities with Kiva's robotics materials handling solution.
E-commerce, Inventory Management, Retail
The Importance of Inventory Accuracy After COVID-19
Once the COVID-19 pandemic subsides and doors reopen, apparel and footwear retailers say their main concern is inventory accuracy—even over improving online order fulfillment and managing returns.
U.S. States Reopen During COVID-19 Pandemic
Take a look at each state's perspectives, guidelines, and deadlines as they make plans to reopen their local businesses and facilities amid the COVID-19 pandemic.
E-commerce, Expedited Shipping, Retail
Amazon Shoppers Won't Abandon Ship
Many U.S. consumers have negative feelings toward Amazon's impact on the retail industry and the environment, but that doesn't translate to lost sales.
How Does Coronavirus Impact the Supply Chain, and How Can Retailers Minimize Disruption?
The new coronavirus, or COVID-19, has impacted the supply chain by limiting access to employees, closing factories or slowing down manufacturers, and limiting access to logistics to move goods. Here are three ways in which retailers can minimize supply chain disruption as the virus progresses.
E-commerce, Customer Service, Retail
How Is Coronavirus Impacting E-Commerce?
As coronavirus continues to spread globally, new ramifications are revealed daily. How is the virus impacting e-commerce operations and the supply chain, and how can retailers respond?
E-commerce, Retail Logistics, Retail
That's a Wrap: Holiday Shipping Tied Up in Knots
During the holiday shopping season, all eyes are on shipping, with more than half of consumers (60%), and nearly three-quarters of millennials (74%) claiming they were disappointed with holiday shopping services in the past.
E-commerce, Retail, Warehousing
Warehouse Automation Growing, But For How Long?
New research from market intelligence firm Interact Analysis finds that, during the past few years, the warehouse automation market has seen double-digit growth rates driven in part by the rise of e-commerce and omni-channel retail. Here's what you need to know.
Retail Logistics, Retail, Supply Chain
GOOD QUESTION | How Can Brick-and-Mortar Retailers Compete with Amazon?
Readers reveal the supply chain moves that can let brick-and-mortar retailers compete with Amazon.
Retail, Supply Chain, Specialized Logistics
Feeding the Baby Products Supply Chain
The baby products category is one of the most highly regulated in the world. Rigorous testing and certification are designed to protect the smallest humans from injury and illness caused by everything from loose parts that could cause choking to flammable fabrics or toxic materials. In addition to intense regulation, manufacturers must deal with consumer preferences that change almost as quickly as a parent can diaper a baby.
E-commerce, Retail Logistics, Retail
Getting Up on the Right Side of the Bedding
E-commerce retailer Buffy Inc. scales operations with Boxzooka as its 3PL fulfillment and warehouse management systems provider.
Lean Logistics, Retail, Supply Chain
Omnichannel Retail: 4 Rules for Success
It is possible to anticipate and plan for future omnichannel retail challenges by following these four rules.
Retail Logistics, Global Logistics, Retail
Canada Bupkus on BOPIS
Canada is still ahead of the United States when it comes to Buy Online Pickup In-Store (BOPIS) options.
Retail Logistics, Retail, Logistics, Technology
Take Two Tablets
Two-thirds (66 percent) of retail store associates believe that if they are equipped with tablets, they could provide better customer service and improve the shopping experience, according to the results of Zebra Technologies Corporation's 11th annual Global Shopper Study, which analyzes the attitudes, opinions, and expectations of shoppers, retail associates, and retail decision makers.
E-commerce, Retail, Logistics, Supply Chain, Technology , Warehousing
Automation Is a Game Changer for
E-tailers
A majority of consumers have moved on to online shopping. According to a report by eMarketer Retail, in 2017, retail ecommerce sales worldwide increased by 25% over the previous year. What has really helped boost e-commerce, is the convenience of quick delivery. This adds to the purchase experience that is vital for sustaining customers over the long term. This is possible only when the retail operations are driven by technology integration and automation, across its entire supply chain.
E-commerce, Retail, Supply Chain
Not So Fast: Rethinking Multi-Item Orders
Delighting convenience-seeking shoppers while still guaranteeing logistics efficiency starts with assessing retail shipments to orders ratio, or RSO.
E-commerce, Retail Logistics, Retail, Logistics, Supply Chain
Click & Collect Not Clicking Yet
The New NAFTA winners and losers; shippers need larger customs bonds; Panama Canal sets record annual cargo tonnage in fiscal year 2018; South Korea trade growth remains positive in Q4 2018; the EU countries importing the most coffee; Feelunique partners with SEKO Logistics for cross-border growth into China; first global network of ocean-bound plastics supply chains
E-commerce, Retail, Logistics, Supply Chain
The Amazon Effect: No Longer a Phantom Menace
Retailers strike back at the Amazon empire by providing e-commerce customers with same-day and faster delivery.
E-commerce, Fulfillment, Retail, Logistics, Supply Chain
5 Ways to Improve Fulfillment Center Efficiency
Here are five key considerations to remember when solving for improved efficiency in your fulfillment center.
E-commerce, Retail, Supply Chain
Collaborative Supplier Management: The Key to Beating Holiday Fever
With holiday celebrations in at least eighth months each year and nearly no product category left untouched—from candy to clothing and home furnishings—retailers need to make sure their e-commerce strategy is letting them capitalize on consumers’ growing appetite for seasonal items.
E-commerce, Reverse Logistics, Retail
Solved: Creating an Omnichannel Approach for a Sporting Goods Maker - Crane Worldwide Logistics
Crane Worldwide Logistics helps its client, a sporting goods manufacturer, develop the automated and physical logistics infrastructure required to seamlessly distribute its products to e-commerce, retail, and wholesale customers.
E-commerce, Retail Logistics, Retail, Supply Chain
Supply Chain Be Nimble,
Supply Chain Be Quick
Use these tips to identify and respond quickly to changing variables in an omni-channel supply network.
E-commerce, Retail Logistics, Retail, Supply Chain
Developing Innovative Delivery Services That Delight Customers
To compete in today’s evolving retail landscape, companies must differentiate themselves to meet consumer demands and drive brand loyalty.
E-commerce, Retail, Logistics, Logistics I.T., Supply Chain, Warehouse Management Systems (WMS)
Warehouse Upgrade: Of Boxes and Briefs
To prepare for the holiday rush, apparel retailer MeUndies is adopting a more automated, efficient system to provide better tracking, quality control, and more efficient labor usage.
Retail, Logistics I.T., Supply Chain, Technology
Supply Chain Commentary: Grocery Retailers Need to Embrace Digitization Now
Grocers will have to transform aggressively and adapt swiftly if they want to avoid the fate of retailers in other segments. They will need to digitize their stores and consumer experiences. Here's how they should optimize their supply chain.
E-commerce, Retail, Logistics, Supply Chain
Green E-tailer Fertilizes the Bottom Line
Sustainable products company Grove Collaborative grows its bottom line by using a data analytics platform to cut shipping costs and optimize fulfillment.
Retail, Logistics, Real Estate, Supply Chain, Transportation Infrastructure, Warehousing
Reconstructing Supply Chains
Supply chain infrastructure is rebuilding itself, below the surface where only logisticians can see it.
E-commerce, Retail, Logistics, Supply Chain
Commentary: How to Compete with Amazon’s Lower Free Shipping Threshold
Amazon recently announced another slash to its free shipping requirements and is now down to $25. Here's how retailers can compete.
E-commerce, Retail, Logistics, Supply Chain
Supply Chain Insights: Three Key Logistics Movers and Shakers
The growth of e-commerce, technology change, and other cyclical and structural factors are reshaping supply chains according to a new research from Colliers International. The report also found the three key movers and shakers.
Retail, Logistics, Supply Chain, Supply Chain Management
Achieving Greater Visibility and Agility
Leaders are exploring supply chain efficiencies with tools that enable stability, cost reduction, supply chain agility, product innovation, speed and visibility.
E-commerce, Customer Service, Retail
Agility On Demand
When you combine consumer demand for deliveries at a breakneck pace, the historically tight labor market, and the unpredictability of the global trade landscape, e-commerce businesses must be just as fast as they are flexible to succeed today’s market.
E-commerce, Last Mile Delivery, Retail
Map Mishaps Throw Last-Mile Drivers Off Course
Almost all last-mile delivery drivers say they would be more effective if their maps were more accurate—this includes better meeting delivery windows and fewer parking tickets.
Retail, Warehouse Management Systems (WMS), Technology
Robot Return Ratios
Using robots to clearly monitor and better match demand to supply pays huge dividends.
Automotive Logistics, Manufacturing, Retail
Coronavirus Precautions
Manufacturers with primary and sub-tier suppliers near Wuhan, China, can use these five guidelines to plan ahead for any COVID-19 impact.
E-commerce, Last Mile Delivery, Retail
Crossing the Final-Mile Finish Line
E-commerce revenue in 2020 will reach $3.52 trillion—this explosion is forcing retailers to find faster and more convenient modes to reach the final mile.
3PL, Last Mile Delivery, Retail
Navigating Amazon's Move into Freight
Amazon's launching of a full-service freight brokerage has a number of implications for supply chain professionals—some obvious and some not so clear.
E-commerce, Last Mile Delivery, Retail, Transportation
Winning Moves for the Last Mile
Take a look at the strategies that retailers and their service partners use to improve last-mile delivery for direct-to-consumer sales.
Retail, Supply Chain, Sustainability
Green Supply Chains: Sustainability Sells
This article looks at three companies that aim for environmental sustainability in their operations. It examines their “green” practices and also considers the financial impact of those activities.
Retail, Logistics, Supply Chain
Noted: The Supply Chain in Brief
New and noteworthy in the supply chain
Retail, Supply Chain, Visibility
A Good Night's Rest With Peace of Mind
Boll & Branch promises full comfort with zero chemicals.
E-commerce, Expedited Shipping, Retail
The Leader of the Pack
Randa improves pick, pack and ship process with supply chain consulting firm VSS and Cybra's MarkMagic barcode labeling software
Retail, Logistics, Supply Chain
CPG Success: Top-Shelf Solutions
Consumer packaged goods (CPG) companies are among those most impacted by the proliferation of delivery channels over the past several years. To succeed in this changing marketplace, successful CGP businesses are refining factory operations and developing new distribution and transportation models.
Retail, Logistics, Supply Chain
Setting Up Shop
This story examines some of the new models for e-commerce fulfillment that retailers are using today, particularly ones that involve the use of physical stores.
Retail, Logistics, Supply Chain, Technology
Mark Bakker: Change Agent
A profile of Mark Bakker, head of supply chain operations, Americas, with HP Inc.
Retail, Logistics, Supply Chain
Finding Capacity and Savings In a Dynamic Market - Hub Group
Hub Group generated savings and efficiency for a leading national retailer.
Fulfillment, Retail, Technology , Supply Chain Management
Accuracy and Time Savings Through AI-Driven Forecasting
AI is quickly gaining ground in supply chain management, and we’re seeing it applied to demand forecasting to overcome many obstacles.
E-commerce, Retail Logistics, Retail, Logistics
Walgreens Launches Home Delivery Program for Prescriptions
Walgreens is striving to become more consumer-friendly in an attempt to compete with e-commerce.
Retail, Logistics, Supply Chain, Technology
Retailers Plug Into AI
Nearly two-thirds of retail supply chain professionals struggle with disconnects between systems, finds Symphony RetailAI's Strengthening the Retail Supply Chain survey of North American retailers.
E-commerce, Retail, Logistics, Supply Chain
Hone for the Holidays
Holiday preparations are in high gear with hiring sprees and e-commerce investments reported by retailers and logistics service providers alike.
E-commerce, Last Mile Delivery, Lean, Retail, Supply Chain
Store Delivery Keeps Retailers in the Game
The fulfillment part of multi-channel e-commerce is tricky; store delivery is one possible last-mile option.
E-commerce, Retail, Logistics, Supply Chain
Returning Experience
The war between the retail/e-commerce customer experience and increasing costs is heating up, thanks to the impact that rising transportation prices are having on the retail process. That trend plagues e-commerce players and retailers, both large and small.
Retail, Logistics, Supply Chain
Overcoming Omni-channel Challenges in Retail - Crane Worldwide Logistics
Supply chains should allocate product across today's complex omni-channel networks to fulfill customer demand.
Retail, Logistics, Supply Chain
Are You Ready for Omnichannel Retail?
While many challenges arise from an omnichannel retail strategy, supply chain professionals must rise to the occasion and stay ahead of these changes.
Retail, Logistics, Supply Chain, Technology
Fashion Icon Designs Supply Chain Solution
With its distribution center approaching capacity, Michael Kors had several options to consider, including one that would expand the existing facility. The fashion company turned to supply chain software company LLamasoft for help evaluating possible solutions. The collaboration also led to Michael Kors developing a core supply chain decision-making capability as well as systems it could use for other purposes.
Retail Logistics, Retail, Supply Chain, Technology , Supply Chain Management
Supply Chain Collaboration: Myth or Reality?
Supply chain collaboration (SCC) is vital for companies to make critical decisions quickly and outpace the competition. But, are the key concepts of collaboration a current reality or a myth? This article breaks them down.
Retail, Supply Chain, Supply Chain Management
Tim O’Brien: Exuding Star Power
Profile of Tim O’Brien, senior director, supply chain, with Purchasing Power, a specialty e-commerce retailer that provides goods and services to customers who make payments through payroll deductions
Humanitarian Logistics, Retail, Logistics, Supply Chain
The Calm After the Storms
FedEx and UPS set aside rivalry to lobby White House on infrastructure, Retailers will rely heavily on technologies such as live chat, Facebook Messenger and Amazon Alexa for customer service, according to new research from Linc and Brand Garage, Research shows that U.S. industry executives are most concerned about the impact of trade protectionism, risk management, and border adjustment tax proposal
Retail Logistics, Retail, Supply Chain, Technology
Amazon Closes Whole Foods Acquisition: 3 Experts Weigh In
Amazon’s acquisition of Whole Foods Market closes today August 28, 2017. Find out what it means today and for retailers in the near future.
Reverse Logistics, Retail, Logistics, Logistics I.T., Supply Chain
Reverse Logistics: Earning a High Rate of Return
Opportunities that will make a difference in reverse logistics programs, and establishing goals for returns programs.
E-commerce, Retail Logistics, Retail, Logistics I.T., Supply Chain
Supply Chain Commentary:
The Battle of Retail Titans
Amazon and Walmart are battling it out to conquer the last mile of the supply chain. It's important to note that this is not a competition for the grocery industry, but rather a battle of the distribution center.
E-commerce, Retail Logistics, Retail, Logistics, Supply Chain
Amazon’s Prime Day: Primetime for Online Retailers to Get Logistics Lessons
Amazon is the most sophisticated technical and logistical company on the planet. Here's what online retailers can learn from Prime Day.
E-commerce, Fulfillment, Retail, Logistics, Supply Chain
E-commerce Fulfillment Survey Finds Evidence of Retailer Growing Pains
E-commerce, Retail, Logistics, Packaging, Supply Chain
Thinking Inside the Unbox
Challenge yourselves to go beyond a great product and deliver an outstanding brand experience for your customers when they open your package for the first time.
Big Data, Retail, Sustainability, Warehousing
Supply Chain Predictions 2020
Industry leaders look to the future, offering advice and strategies to help you successfully navigate the year ahead.
E-commerce, Fulfillment, Retail, Warehousing
Keeping up with B2B Fulfillment Demands this Holiday Season
According to a recent report by CBRE, the average U.S. warehouse is about 34 years old. While this may seem relatively “young”, in our digitally-transformed world, any 34-year-old technology is practically a senior citizen. What’s more, within retail, the last five years has seen the rise of eCommerce as a preferred shopping method for consumers. It’s no surprise that the same CBRE report notes that U.S. warehouses are currently under significant strain to keep up with demand.
E-commerce, Customer Service, Retail, Logistics, Supply Chain
Shipping and Delivery: How to Get it Right
Executing against the wrong e-commerce strategy – or not having a strategy at all – is a recipe for higher costs and lower customer satisfaction levels and can have a major negative impact on your business.
Reverse Logistics, Retail, Logistics, Supply Chain
Send It Back! How to Manage E-Commerce Returns
Up to 30 percent of e-commerce orders shipped to customers wind up coming back. Here's how smart retailers box up their reverse logistics strategies.
E-commerce, Retail, Logistics, Supply Chain
Returns in the E-Commerce Retail Supply Chain - MD Logistics
In recent years, a rise in e-commerce sales has led to an increase in the amount of items returned. This increase in returns creates a challenging situation for retailers and an opportunity for their 3PL providers.
Retail, Logistics, Partnership, Supply Chain
A Cool Supply Chain Solution
A 3PL's cold call leads to a cool technology solution that streamlines processes and minimizes service disruptions
Retail, Logistics, Supply Chain, Warehousing
The Human Experience
In the rush to satisfy ever-increasing demands for speed and efficiency, and the clarion calls to deliver your best customer experience, supply chain managers need to consider that impact on the worker experience.
E-commerce, Retail Logistics, Retail, Logistics, Supply Chain
Supply Chain Commentary: Satisfying Customer Demand in a 365 E-Commerce Market
Today, shippers need to employ innovative solutions year-round, both digitally and with a physical presence in the supply chain.
Retail Logistics, Retail, Logistics, Technology , Warehousing
How AR Can Take the Sting Out of Seasonal Surge Training Costs
Every holiday season, warehouses expand their workforces two times or more to handle peak retail demand that can make or break the entire year. Here’s how augmented reality can help.
E-commerce, Retail, Logistics, Supply Chain
H.O.W. | How to Transform the Supply Chain for Omnichannel Retailing
Getting your supply chain ready for omnichannel retailing requires integration with IT, sales and marketing, and procurement as well as transportation. Companies should assess what they can do in-house, and which areas require outside help.
E-commerce, Retail, Packaging, Supply Chain, Sustainability
How Reduced Packaging Waste is Key to Sustainability
Shippers are turning to innovative solutions to reduce packaging waste and emissions as key components of their sustainability efforts.
Retail Logistics, Retail, Packaging, Supply Chain, Sustainability, Supply Chain Management
The Perfect Amount of Packaging
Sustainable packaging helps shippers’ bottom line and brand as well as being easier on the environment.
Retail, Logistics, Supply Chain, Visibility
Solved: Increasing Retail Presence - SEKO
When Dippin’ Dots needed more visibility in retail locations they teamed up with SEKO to get display freezers to market quickly.
E-commerce, Cross-border Trade, Canada, Legislation, Public Policy, and Regulations, Retail
U.S./Canada Trade Remains Strong, With Plenty of Opportunity for Growth - Purolator
John Costanzo of Purolator International discusses the latest trade trends between the United States and Canada.
Retail, Logistics, Supply Chain, Transportation
Uniformed Booking Platform Improves Vendor Compliance
A retailer needed to bring suppliers together and optimize processes so they teamed up with Unyson for a solution.
Retail Logistics, Fulfillment, Retail, Supply Chain, Supply Chain Management
Supply Chain Remains the “Next Big Thing”
Symphony RetailAI, and CPG manufacturers, announced the findings of a benchmark report. The fourth annual study, conducted by Retail Systems Research (RSR) and sponsored by Symphony RetailAI, shows enhanced efficiencies from previous years, but clear room for improvement in fulfillment strategies, demand forecasting, and inventory accuracy and visibility.
E-commerce, Distribution, Retail, Logistics, Partnership, Supply Chain, Warehousing
Cookware Company Stirs Up a Sizzling Supply Chain
Even after adding a third production shift to its foundry, Lodge Manufacturing Company couldn’t manufacture enough cast-iron cookware to fill orders. To meet demand, the family-owned business in southern Tennessee invested $85 million in a second foundry, a modern 212,000-square-foot distribution center, and the company’s first warehouse management system, mobe3 from EVS.
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