Executives at two leading companies weigh in on supply chain’s value to their organizations.
Your customer experience represents the primary touchpoint between your revenue and customers, so the experience you offer can make all the difference between short-lived success and true market longevity.
Supply chain leaders discuss whether they expect a resurgence in reshoring to the United States.
Interest in reshoring is accelerating, according to Thomas research. Here are three under-reported trends that will help manufacturers speed up their reshoring efforts.
If you deliver poor customer service, you’ll lose business. But you can turn things around with a serious commitment to meaningful change and work across your entire enterprise.
A look at some of the strategies that shippers and their 3PL partners use to provide end customers with an excellent experience.
Taking on building materials and labor shortages, these startups are demolishing inefficiencies and constructing platforms—both steel and electronic.
Ruan believes in developing strong partnerships by understanding our customers’ stories and continuing to improve our service as their needs evolve. And the best way to know if we are achieving that goal is to ask them.
After COVID-19 disrupted Chinese-made supplies of personal protective equipment, reliance on Chinese suppliers was portrayed as a weakness. It's time for companies with suppliers in China to evaluate whether to reshore or nearshore parts of their supply chains. Here are four key points to consider.
Looking to streamline load building, True Manufacturing turned to MagicLogic Optimization and integrated Cube-IQ, a software solution that optimizes load planning. The result was reduced work hours and increased efficiency.
Despite continued impacts across industries, approximately 91% of manufacturers believe that North American manufacturing can recover from the COVID-19 pandemic, according to a survey by Thomas Insights.
3PL MD Logistics becomes an integral part of retailers’ supply chains, focusing on both its customer’s experience and their customers’ experience.
Shipping volumes demonstrate the resilience of companies and their ability to produce essential products during disruption, and highlight the important role transportation plays
As the country and global economy begin to recover, the question on everyone's minds is: “What will re-entry into the business world look like?” As companies transition into the “new normal,” implementing a CDX solution is of the utmost importance.
By leveraging Kuebix and an integration with NetSuite, equipment parts importer Summit Supply ensures every order is shipped with the quickest, least expensive option to maximize savings and service.
Readers reveal the deciding factor in choosing a logistics provider: cost or customer service.
Lost visibility into your supply chain means lost value. The good news is that the right telematics and related technologies can help maintain powerful visibility and control over even the most complex global supply chain networks in service today.
What's ahead for global manufacturing? Here's what what Manufacturing Insights predicts for the years ahead.
We have software to manage household budgets and smart watches to keep us on schedule. And in the manufacturing world, technology can give real-time visibility into the entire supply chain process and empower collaboration with suppliers.
project44 recently surveyed 750 consumers and 500 marketing executives to better understand where brands and consumers are aligned (and misaligned) on what makes a great delivery experience. The survey uncovered five compelling trends that all point to the emergence of the Delivery Economy.
Estes Forwarding Worldwide’s Net Promoter Score Program directly supports its mission statement: to deliver the EFW Experience by exceeding expectations each and every time.
For global manufacturers, managing logistics and carriers across locations, countries, and regions is no easy task. But while shippers can’t control fickle global relations, they need not be at their mercy.
The world’s leading provider of receipt and innovative label solutions turned to GlobalTranz to create visibility, enhance communications, and fully merge acquired businesses.
Harnessing Hub Group’s optimization and management expertise, a CPG company received a dynamic and responsive solution that ensured every PO met cost-effective precision service.
Applying gig economy principles and predictive analytics capabilities can efficiently and effectively fill manufacturing workforce gaps.
The impact of evolving consumer shopping behaviors on retailers and manufacturers is the focus of a new supply chain study by DiCentral, a B2B integration services provider, along with the Center for Supply Chain Research at Lehigh University.
Milestone’s Mobile Warehousing & Storage (MW&S) solution enables a manufacturer to create an efficient distribution process with timely deliveries as drivers did not have to wait for each other and transfer loads between trailers.
DLS Worldwide’s CRM System provides customers with a simple interface in which shippers can find multimodal quoting, booking and reporting, shipment tracking, and invoice management with online payment options.
The rent-over-own consumer mentality is creating a share economy, with end users interested in only spending what’s needed, rather than investing in a depreciating product. Manufacturers – especially those with dealer networks – need to consider a shift in thinking that reflects the shift their customers are making.
This story examines how e-commerce retailers use last-mile fulfillment strategies to gain competitive advantage.
As the needs of buyers become more unpredictable and complex, and as they begin to demand more frequent product launches and extreme personalization, manufacturers are struggling to keep up, let alone profitably. It’s time for manufacturers to begin creating the ecosystem they’ll need to dominate their markets.
Manufacturers and wholesale distributors are optimistic about the perceived impact of the Trump administration’s plans for trade deregulation on their businesses, according to new research commissioned by business software provider Exact.
Now more than ever healthcare supply chains are key differentiators for best-in-class manufacturers.
What do new buying trends mean for those providing logistics solutions to you, especially if your logistics partners are not market monsters?
Contrary to public perception, U.S. manufacturing and logistics industries experienced dramatic growth over the past generation, says a new report from Ball State University.
As businesses look for ways to improve and optimize the supply chain with customers in mind, they need to factor in elements that will allow them to leverage the supply chain in order to fuel customer loyalty.
Evaluating the continuing alignment of customer requirements, acceptable associated risk and service provider capability.
E-commerce impacts not only consumer supply chains, but business to business supply chains as well.
To meet the changing needs of today’s manufacturers, third-party logistics (3PL) providers need to distinguish themselves through collaboration and technology investments.
High taxes and complex regulations create new choices for manufacturers: Nearshore? Offshore? Sue and settle? No matter what they decide, their supply chains will be impacted.
Working with a specialized transportation provider will save you time and headaches while keeping your customers happy and costs down.
A look at the metrics that shippers and their service providers use to evaluate the quality of customer service.
Wagner Logistics helps a leading manufacturer of lawn care equipment overcome growing pains.
Readers choose between cost and customer service as the most important selection criterion for a carrier or supplier.
As U.S. firms continue to reshore, new supply chain opportunities are arising for both shippers and providers. Manufacturers and their logistics service providers should understand the reshoring trend and the resources that are available to assist them with both the reshoring decision and process.
Oregon-based manufacturer Blount International was bleeding money from leaks all across its supply chain. It found that the correct application of the right data management technology provided and maintained by the right partner was the solution to the problem.
India-based textile manufacturer accused of providing fraudulent products; Iran seeks to strengthen trade relationships in Latin America; British manufacturers get small boost in wake of Brexit referendum
Maintenance training helps manufacturers battle labor shortage; Can shippers use technology to help meet new food safety mandates?
Customer retention in today’s competitive marketplace is important. Thomas Griffin of DLS Worldwide offers the keys to customer retention.
Brands who never anticipated going global are finding that they all of a sudden are, thanks to the progression of e-commerce and increasing customer expectations.
With demand for speed and convenience at an all-time high, companies must streamline and speed up order fulfillment. Technology that allows sales reps and customers to rapidly write orders and submit them almost instantaneously for fulfillment is a major competitive advantage.
Using the best logistics IT available, and partnering with world-class carriers and 3PLs, can help you find a better way towards supply chain success.
To meet the changing needs of today’s manufacturers, third-party logistics (3PL) providers need to distinguish themselves through collaboration and technology investments.
As entities responsible for brokering appropriate carrier rates, ensuring accurate quantities of orders and guaranteeing high quality of products, third-party logistics providers are extensions of companies’ brands.
Industry expertise is the most impactful way to positively affect customer service requirements.
Year after year, the IL 3PL survey reveals the importance of great customer service to shippers.
Wholesale distributor Ideal Supply re-routed its delivery network through the cloud with the help of logistics technology provider Descartes.
If there’s one lesson that we’ve learned from fine bourbon or whiskey, it’s that good things come to those who wait. Distilleries know this better than anyone. But when it’s time to get that product out the door and in the hands of distributors, the last thing a distiller wants to do is wait.
Driven by the realization that business and society can no longer intersect at the crossroads of profits first and society second, business is embracing a new order that puts the interests of society on a level that is at par with the interests of business. This has prompted a closer look at the supply chain and an increased emphasis on sustainable sourcing.
When performance management processes are functioning properly, the link between strategic business objectives and day-to-day actions comes together.
Where the presidential candidates stand on transportation infrastructure; Amazon announces new air cargo fleet; consumers willing to pay more for sustainability; first successful cross-country trip by a vehicle on autopilot; trucking industry driver shortage reaches 48,000 drivers; shippers rail against railroad mergers; hoverboards illustrate problem with American manufacturing; consumers want package deliveries their way; reducing cargo theft risk; FMCSA passes measure to fight back against driver coercion; skills required for a successful career in supply chain management; Surface Transportation Board gets back on track; FMCSA sets deadline for requiring truckers to install electronic logbooks in all vehicles; technologies to watch in 2016.
Multiculturalism can be the competitive advantage that makes the critical difference in the success of your supply chain operations.
3D printers may alter the supply chain by reducing manufacturing lead times and creating shorter time-to-market for new designs.
A real time tracking platform helps you revolutionize your logistics operations by improving service while reducing costs.
With so many choices available, varying freight, and small package shipping needs, the 3PL service offering needs to be about more than the transaction.
While a U.S. manufacturing revitalization is happening in some sectors, the chances of a wholesale national shift occurring are more rhetoric than reality in the current market.
Contract manufacturer Apex International had seen its growth halt as it struggled to deliver products on time and provide sufficient quality control. With the help of Simpler Consulting, Apex adopted Lean management principles to transform its culture and return the company to a path of growth.
The true measure of customer service is what team members, carriers, and supply chain partners do when something goes wrong.
The real value of a software partner can be found in the days and weeks that come after the learning phase. Most customers are looking for a positive experience to happen after the purchase.
Three retailers explain how they use logistics and other functions to deliver outstanding customer service.
While doing business with China, many companies face a wide range of challenges trying to navigate the country’s complex trade programs.
Slovenian Post acquires logistics network to diversify business; Ontario cap-and-trade threatens Great Lakes-St. Lawrence shipping; China looks to build modern logistics cities; UAE manufacturing potential exposes labor market flaws; Nicaraguan Canal financing faces fresh skepticism in light of stock market crash.
From a shipping perspective, manufacturers can best address today’s increasing regulations and demand volatility by outsourcing shipping to a third-party logistics provider.
In spite of U.S. dollar strength, domestic manufacturing remains competitive globally; UPS tests new electric cargo bikes to handle urban deliveries; Bi-national Great Lakes Seaway Partnership promotes commercial shipping along the Saint Lawrence Seaway system; Mercedes-Benz reconfigures its global supply chain; Global Logistic Properties shifts investment from China to United States; Freight rail gains traction in passenger transport-focused China; China debuts the world’s longest freight train route linking the northeast city of Harbin with Hamburg, Germany.
Companies are increasingly using M2M to maximize operational efficiency, minimize loss and theft, and better serve their customers.
Retailers are implementing technology to more accurately forecast demand.
To help save money, shippers should build a strong relationship with their LTL carrier.
Offering apps with products helps manufacturers improve customer satisfaction and lower complaints and returns.
Supply chain ‘modeling’ replicates real-world events; Retailers and manufacturers make the jump to RFID; U.S. trucking industry sees better utilization and financial results; Data analytics is a big growth market.
Providing technology solutions helps third-party logistics providers stand out from competitors and adds value to their services.
Failure to comply with domestic and international customs regulations can have a huge impact on the bottom line.
U.S. beef supply chain participants form partnership to improve sustainability; Manufacturers and retailers fail to adopt best-in-class processes and technology to address global complexities; Online retailers need to rethink how they align their distribution networks; Spot market rates dip seasonally as West Coast volumes catch up; Staples and Syracuse University partner to drive new research and innovation.
When it came time to face the ACE, HW St. John bet on an automated solution that streamlines processes and deals customers a winning hand.
A review of the important mile markers in supply chain management that brought us to present day shows we have made progress, but there is more work to be done.
A route planning systems can drastically reduce the time it takes to plan your transportation schedule. Other benefits include lower mileage and fuel usage, decreased carbon emissions, and increased customer service.
Eelco de Graaf, vice president, supply chain operations at Lewis-Goetz and Company, is responsible for purchasing, shipping, manufacturing, and operational excellence.
Many manufacturers have turned to molded pulp as an environmentally friendly packaging alternative.
Areas like Northeast Florida actively work to make their local climate a business-friendly one.
IBC Advanced Alloys puts a pedal to the metals to manage the logistics of complex manufacturing.
Six Sigma helps electronic products company Jabil run like a lean, green manufacturing machine.
It was the worst of times for U.S./Mexico healthcare. Can demand-driven logistics make it the best of times?
North America’s manufacturing sector is on an upward trajectory. However, a shortage of young talent, compounded by Baby Boomers’ negative perceptions about Millennials, could impact its continued expansion, according to ThomasNet’s latest Industry Market Barometer® (IMB) research.
How manufacturers can use technology to stretch the capabilities of their existing workforce.
Five common misconceptions about LED lighting in industrial and hazardous facilities.
As e-commerce and ominchannel raise expectations, and consumers become more impatient, supply chain practitioners turn to technology to help them perform.
Technology is enabling an unprecedented level of transparency and communication to help shippers and their logistics providers understand each other's operations, and collaborate in ways that were much more difficult in the past.
Geodis Wilson helps Alfa Laval deliver complex cargo to global destinations.
Profile of Leslie Dean, senior director, supply chain, at Menchie’s Frozen Yogurt.
UPS makes major improvements to save Christmas; PANYNJ invests $5.5 billion to streamline port operations
Pilot program uses drones to deliver time-sensitive goods; Canadian government lines up two new bilateral trade agreements; Labor rights causing supply chain disruption; Using social media to understand carrier usage.
Kevin Hickey, Vice President, North American Customer Service for Maersk Line outlines the benefits of performance metrics, and the impact they have on carrier relationships and ongoing improvements.
When a merger required Nature’s Way to consolidate distribution facilities, it called on the services of system supplier The Numina Group for a new design and technologies. Today, the facility successfully distributes products to customers in 50 states, and overseas through five supply chain channels.
When customers need products fast, Chet Mullen of lift truck manufacturer Raymond Corporation rises to the occassion.
Expanding beverage product lines are generating new stockkeeping units (SKUs) - and supply chain management challenges.
When it comes to keeping up with demand, Game Stop's Bruce Kulp doesn’t play around.
Port of Los Angeles targets $3 billion for infrastructure investment; Montreal-based Fednav uses drones to scout shipping conditions; U.S. manufacturing renaissance faces a skilled labor shortage; Apple tops Gartner’s Top 25 Supply Chain list for the seventh consecutive year.
Many companies use social media to improve supply chain operations by connecting shippers and service providers.
Bob Kalland digs his job as inventory and logistics manager for Atlas Copco Mining and Rock Excavation.
China and Taiwan depend on one another; Emirates targets multimodal transportation infrastructure investment; Chile port strike ends, concerns remain; Free online returns stoke Canadian consumption but place onus on U.S. retailers; Europe looks to United States for re-shoring inspiration; Mondelez debuts new GS1 standard
Selecting sites for manufacturing and DC facilities involves tax incentives, suppliers, and logistics providers.
U.S. companies stand to gain from establishing manufacturing operations in Mexico – if they manage the challenges.
Collaborative risk management helps automakers and their supply chain partners protect against disruptions.
The aerospace industry explores new strategies for producing planes quickly, efficiently, and profitably.
Chris Halkyard, chief supply chain officer for e-commerce site Gilt, discusses managing flash sale logistics.
Special print production needs prompted DC Comics to seek an overseas partner and rework its logistics.
Shifting production closer to the U.S. can benefit supply chains, but nearshoring also presents obstacles.
As evolving retail models push shopper expectations, companies explore new models for delivering great customer service.
Geodis Wilson helps integrated design technology company Dana Innovations expand its international supply chain.
Companies such as Amazon show delivery speed and logistics agility provide the customer service levels retailers need to win.
Manufacturing in Mexico gives U.S. companies quality control, lower transportation costs, and faster transit times.
A look at the supply chain for manufacturers that supply materials or components to other manufacturers.
An order management system from DF Young and Superior Technology helps Cintron Beverage Company boost inventory accuracy, fulfill orders easily and quickly, and track products throughout the supply chain.
The emergence of domestically sourced natural gas heralds significant changes in the North America energy market.
U.S. manufacturing renaissance reflects a supply chain shift not a seismic one; Food supply chain adapts to growing ethnic diversity and changing consumer tastes; 3PL relationship key to competitive advantage; Shippers face tough operating environment; Midwest floods present new challenges for inland waterway shippers; ATA debuts new program to groom a new generation of trucking leaders
Minnesota's warehouse tax may push jobs out of state.
Shifting manufacturing operations in Asia back to North America provides companies more control of their supply chains, says Steve Sensing of Ryder Supply Chain Solutions.
By switching to lighter-weight containers and consolidating inbound shipments, construction equipment manufacturer Caterpillar cut both carbon emissions and costs.
Benetton follows apparel trend and detoxes supply chain; Apple CEO Tim Cook proves demand forecasting is best left to experts; Wisconsin public-private partnerships invest in rail; Amazon and Texas settle sales tax dispute, move forward; The Alaskan Brewing Company uses spent grain as new energy source.
The Alternative Site Framework designation is changing the Foreign Trade Zone landscape, allowing shippers a more expedient process for streamlining the supply chain.
Production logistics can increase an operation’s efficiencies and save companies money by creating the right blend of technology, equipment, and disciplined processes to ensure materials get where the are needed to keep production flowing, writes Tom Stricker of HK Logistics.
Customer service is improving as some shippers and their service providers work to develop key performance indicators (KPIs) that measure customer service metrics.
Third-party logistics provider (3PL) Geodis Wilson helps apparel company Desigual establish its U.S. warehousing, distribution, and retail operation, and ensure shipment visibility and tracking.
Window and door maker Simonton partners with Cardinal Logistics for dedicated delivery to dealers and big box retailers across the United States.
As automotive production levels return to pre-recession levels, consistently delivering quality products has become one of the defining characteristics of successful carmakers and logistics service providers, writes J. Scot Sharland, Automotive Industry Action Group.
Pharmaceuticals manufacturers face special supply chain challenges such as temperature control, security, chain of custody, and regulatory compliance, but successful strategies help deal with these issues.
Mexico-based automotive glassmaker Vitro Automotive opened a distribution center in the United States to serve Detroit automakers just-in-time requirements. Its long-time logistics service provider Evans Distribution Systems staffed the new DC for Vitro to ensure a quality workforce.
Small companies face challenges in meeting the rules set out in vendor requirements manuals. Best practices help them comply with retailers’ supplier requirements successfully.
The time is right to bring overseas manufacturing back to the United States. U.S. entrepreneurs - and entrepreneurial companies - can domestically manufacture quality products, bring them to market as the low-cost producers, and yield a sustainable profitable business model, writes Elisha Tropper of Cambridge Security Seals.
The use of new technology and tools—such as email, cellphones, and social media—allows shippers to stay involved, from order to final-mile delivery, no matter what the shipment, to create a superior customer service experience.
Retailers such as Brookstone, BuySeasons, Pet Supplies Plus, and Wayfair streamline their supply chains to deliver better customer service.
Distributor United Natural Foods Inc. worked with third-party logistics (3PL) provider Cardinal Logistics to consolidate from a multiple carrier network for its inbound logistics transportation to a dedicated contract carriage arrangement.
When Wells-Gardner Electronics Corporation outsourced its import and export shipping to Geodis Wilson, it reaped numerous supply chain benefits, such as reduced shipping times and improved shipment visibility, as well as avoiding duty and taxes.
Manufacturer Milo’s Tea Company outsourced its fleet to Ryder Supply Chain Solutions under a dedicated contract carriage arrangement. Benefits included reduced transportation costs, increased efficiency in managing seasonal surges, and improved fleet and driver reliability, which helped Milo’s better serve its customers.
Automotive component supplier IAC needed better control, visibility, and reporting to help weld its supply chain into a cohesive unit. ProTrans delivered innovation and customized solutions designed to control costs along IAC’s network.
Shifting perspectives on supply chain management, coupled with the realities of total landed cost, are driving manufacturers to weigh the benefits of flinging production operations in China back to the United States.
John Rodeheffer of Zipline Logistics outlines how to find a 3PL that delivers "Golden Rule" customer service: who treat others as they want to be treated, with honest and transparent communication.
Inbound Logistics Publisher Keith Biondo examines a trend in moving manufacturing from China back to the United States.
From traditional heavy goods shipments to the new influx of e-commerce-fueled home deliveries, the last mile plays a crucial role in the supply chain.
Logistics providers who work to understand shippers' needs help create customer service success, as illustrated by case studies involving Pep Boys, McCain Foods, and USG Corporation.
To survive and grow in today's demanding, competitive economy, companies must excel at both supply chain management and customer service.
When Boise Paper wanted to consolidate five Northeast region facilities into just one, it turned to Nexus Distribution for customer service excellence built on a sound implementation process.
Women’s apparel retailer Charming Shoppes praises the red-carpet treatment it gets from logistics partner Hyundai Merchant Marine.
A failure to communicate is the primary reason that 3PL relationships fall apart, according to Inbound Logistics' annual third-party logistics survey.
If the supply chain is to take on an enhanced role, companies will need to stop seeing it merely as a cost center from which to drive ever greater efficiencies.
Puerto Rico is a sometimes overlooked domestic market for U.S. manufacturers. But a “Made in America” initiative, a highly skilled workforce, and transshipment capabilities are beckoning shippers to the island.
Profile of Judy R. McReynolds, chairman, president and CEO, ArcBest.
True digital transformation requires the ability to think beyond the next load or the next order to find new and enduring ways to match fluctuating demand with capacity and connect relevant industry partners in efficient ways.
A profile of Tonya Jackson, senior vice president and chief supply chain officer with Lexmark, a creator of imaging solutions and technologies.
Wallaroo Hat Company co-founder Stephanie Carter applies her entrepreneurial spirit to tackling outsourcing, tariffs, and pandemic challenges, and to pursuing new ventures, such as a nonprofit that assists women and girls in Cameroon.
By weeding out detention costs, trimming inefficiencies, and seeding visibility and productivity, yard management systems (YMS) can fertilize your supply chain.
In an volatile economic environment, shippers need reliable, cost-effective solutions to meet customer demand. Dedicated transportation solutions, which mitigate capacity risk and improve on-time delivery, can offer a solution.
The latest COVID-19 Manufacturing Survey from Thomas Insights illuminates emerging trends in reshoring, labor, and technology, and reveals a positive outlook for the future of manufacturing.
Large companies invested $153.4 million to transform their supply chain in the past three years, but only 10% became masters in achieving a profitable customer experience.
Manufacturers have been outsourcing noncore production processes for decades, and the trend continues. The key to successful outsourcing is assuring the 3PL value-added assembler (VAA) has a quality management system.
To safeguard customer loyalty and drive sustainably innovative solutions, some supply chain experts are turning to the design thinking methodology, which focuses on four crucial behaviors.
Verst Logistics helped an arts and crafts supplies company address peak season challenges and growing sales by expanding its supply chain capabilities.
On top of surging e-commerce demand, small and mid-sized businesses are facing increased shipping costs, logistical challenges, and extended shipping times. Here are a few things you can do to recover.
Extreme Networks’ acquisition spree provided the perfect reason to overhaul its supply chain practices and processes.
When you combine consumer demand for deliveries at a breakneck pace, the historically tight labor market, and the unpredictability of the global trade landscape, e-commerce businesses must be just as fast as they are flexible to succeed today’s market.
Accepting credit cards can be a major differentiator for businesses, enabling customers to pay however is most convenient for them. To balance this need with the necessity of maintaining margins, consider credit card surcharging.
Shoe retailer Shoe Station relies on Retail Pro 9 and other technology solutions to help employees provide top-of-the-line service and ensure customer satisfaction.
Relationship contracts can benefit distribution in many different industry sectors—these five steps can help you put one into action.
3PLs can become an ally for their customers in the event of a loss, damage, or delay, providing outstanding customer service and support.
Staying connected with your team, remaining productive, and sticking to a schedule can go a long way when working from home. Here are six ways to stay sane when working remotely during an emergency like COVID-19.
Manufacturers with primary and sub-tier suppliers near Wuhan, China, can use these five guidelines to plan ahead for any COVID-19 impact.
Read how Suddath secured a long-term partnership with medical device manufacturer after managing its overflow product through warehouse management and value-added services.
A business looking to outsource part or all of its logistics to a 3PL should consider a variety of factors to identify a logistics provider that is part tactical service provider and part strategic business partner.
Supply chain efficiencies can support brand strategies in key ways.
Visibility to actions and status at the loading dock can be challenging, but providing that visibility, such as through the Kelley Digital Master Control Panel, can create powerful advantages to maximizing throughput.
New and noteworthy in the supply chain.
Three steps manufacturing and logistics employers can take to attract the incoming millennial and Gen-Z workforce.
If your company is being pressured to lower supply chain management costs, remain competitive with suppliers and protect your business from fraudsters – it’s time to abandon those eighteenth century paper checks and revolutionize your AP processes by transitioning to electronic payments. Consider it a well-placed investment in the next Revolution.
Manufacturing professionals are among the most aware of industry change due to automation, finds The State of Intelligent Process Automation from Nintex. The survey of manufacturing workers finds that 75 percent don't harbor concern for job security amid the rise of new technologies.
The impact of powerful forces such as digital transformation, Industry 4.0, the current regulatory climate, and automation on U.S. manufacturers is the focus of a new research report from ECi Software Solutions. The findings indicate the role technology is playing in the U.S. manufacturing resurgence.
Companies fixating on a single process frees people’s time and energy for other tasks, but established processes can cease to be a means to an end and become ends in-and-of themselves.
3PLs and tech providers can empower ethical supply chains, winter warehouse tips, what is most important to carriers when working with shippers, Fleet Advantage 2018 benchmarking survey reveals fleet operators pulse about rising fuel and maintenance and electric trucks, female high school students, findings from 2019 Third-Party Logistics Study, Forrester forecasts that companies will spend $434.9 billion to run IoT solutions by 2023, startup aims to make robots safe around factory workers, conditions ripe for multistory warehouses, automated material handling equipment market to exhibit significant growth during 2018–2024
Rust-Oleum selected Celtic International, Transplace’s intermodal business unit, to provide intermodal and over-the-road transportation services for domestic shipments between its own facilities as well to its retailer customers.
From self-driving cars to driving down emissions electric vehicles, this is what's trending in the automotive supply chain.
In her previous role managing supplier relationships at Starbucks, Sylvia Wilks learned what good customer service really looks like. Now that she supplies customers at TireHub, she knows how to meet their expectations and build the national tire distributor’s customer-centric culture.
TForce Worldwide partnered with a large manufacturing client, building a system that met its needs and a unified platform that provides complex data to support better business decisions.
C3 Solutions prepared to shift all users from their Adobe Flash product version to a brand new HTML5 platform, a comprehensive project with a firm and non-negotiable deadline
Although key logistics capabilities are needed to build and maintain successful e-commerce operations, few brands excel at them, according to a study from Geodis and Accenture Interactive.
PepsiCo and General Mills plan to reduce their carbon footprint during the next 10 years, following similar initiatives by other food manufacturing giants.
Most supply chain professionals can't stay ahead of their challenges as manufacturing and fulfillment complexities continue to grow. Key issues include integrating software and meeting customer expectations.
Thomas Griffin, president at DLS Worldwide, discusses how partnering with a large, experienced logistics company can offer technology, agility, and customer service benefits.
Apparel brands and retailers can use the COVID-19 crisis to take stock of existing business models and create more stable and sustainable supply chains for the future.
The COVID-19 pandemic has shown the shortcomings of a supply chain that is perhaps too lean. However, to be “lean” doesn’t mean keeping extremely low inventory levels with no coordination or backup plan.
Supply chain leaders pivot their companies in response to anticipated lower volumes of cargo during the COVID-19 outbreak and use innovative solutions to accommodate new delivery options.
Ten tips every digital retailer needs to know to streamline their e-commerce fulfillment process.
When applied to manufacturing, artificial intelligence enables companies to meet sustainability targets: workforce of the future, global operations optimization, and value network orchestration.
As coronavirus continues to spread globally, new ramifications are revealed daily. How is the virus impacting e-commerce operations and the supply chain, and how can retailers respond?
Here are the top three ways data analytics and AI can transform your supply chain.
This story looks at elements that produce excellent customer service and at some of the technology tools companies use to help them deliver excellent service to their customers.
A large pharma company teams up with Hub Group to achieve compliance with the best service at a reasonable cost.
A series of convergent events are raising national supply chain costs at every touch but investing in processes and people, and aligning with phenomenal logistics partners will offset a good measure of the costs and increase customer satisfaction.
AI’s application in materials inventory and data management will result in systems that are more usable, responsive and capable than ever to support agile supply chains. The emergence of AI is replacing frustration with the ability to leverage data for more strategic, creative opportunities to propel companies forward.
A profile of Matt Cantatore, COO of Ollie, a national service that delivers healthy, high-quality pet food that it sells direct-to-consumers.
Logistics and supply chain jobs, by the numbers.
This article first introduces Jim Bramlett’s Hassle Quotient score and how the internet has changed how companies compete, then focuses on how the Hassle Quotient applies to transportation and logistics.
This story explores some of the ways retailers use customer service to build customer loyalty, both in stores and in the e-commerce channel.
The trends affecting supply chains require an agile approach.
Is outsourcing your fulfillment the best option for your business? Here are 15 important questions to ask a potential partner.
Here’s how to navigate disruptions in the supply chain and turn them into new opportunities.
With one in every six jobs now tied to manufacturing, American-made products are making a profound comeback in today’s progressive U.S. economy. Known as Industry 4.0, this trending wave of innovative disruptors - 3D printing, robotics, big data, and the Internet of Things - is changing the global supply chain and the world's geo-political view of American manufacturing.
New IDC research provides manufacturers the top 10 predictions and underlying drivers expected to impact future IT investments; new report on fashion industry outlines a human-centered supply chain; in a workforce being transformed by the rise of the gig economy and the restructuring of industries, what attitudes and behaviors do procurement professionals need to sprint up the career ladder
While Artificial Intelligence is not a new concept, what has changed is the power of computing, cloud-based service options and the applicability of AI to supply chain and logistics.
Digital transformation is truly underway in manufacturing. While digital technologies such as cloud, mobile, big data and analytics, and Internet of Things have been industry drivers for years, manufacturers now have high expectations for the business value of technologies that are in earlier stages of adoption.
A retailer or manufacturer who has a clear monitoring program in place will have peace of mind going through this holiday season. When everyone in the supply chain knows exactly what is going to happen if products are damaged, then the groups can work better together to ensure products arrive safely and consumers are happy.
E-commerce continues to mow down traditional business practices. To adapt, companies serving manufacturing, industrial, and retail customers are seeding their portfolios with new services, and not letting any grass grow under their feet.
Status quo will not be the norm in 2018 as major and minor changes are brewing in business operations.
Manufacturers embrace IIoT to improve quality and operational visibility.
There’s a lot of interest in the industry right now regarding advanced technologies like blockchain and AI and the benefits they could bring to logistics operations – and with good reason. But, for all the promise these appear to hold, there are proven enhancement-focused tools already available – in particular, scorecards – that supply chain managers should take full advantage right now to ensure optimized performance across all supply chain functions.
Executing against the wrong e-commerce strategy – or not having a strategy at all – is a recipe for higher costs and lower customer satisfaction levels and can have a major negative impact on your business.
As technology and innovation continue to enable new options, supply chains will be sure to keep pace and take us to new heights.
Maturing systems, implementation expertise, and newly enacted tax incentives bode well for significant leaps in supply chain efficiency. Here’s why 2018 will be the year for technology ROI.