June 2019 | Commentary | Good Question

GOOD QUESTION | What's the most neglected part of the supply chain?

Tags: Supply Chain Management, Careers, Supply Chain

Reverse logistics is usually an afterthought.

Heather Jarvis-Gann
Logistics & Dispatch
Crestwood Midstream Partners LP


Defining what supply chain management is for your company is key to writing the right job description and attracting the right talent.

Tyler Chamberlain, MBA
Supply Chain Manager
Capital One


Compliance is often viewed as a cost center and is overlooked and combined with other roles. This puts the supply chain at risk. Higher-level compliance can increase supply chain performance and profitability.

Pia Jala
Vice President of Operations
Labelmaster



Matching incoming raw materials to manufacturing processes, matching work in process to finished goods, and matching SKUs to retail demands. And, identifying which segment is the most critical.

Jerry Robertson
Chief Technology Officer
BOLT System


Recruiting, developing, and retaining talented employees. Future employees need to adapt to technology at a faster pace.

Danette Van Trump
Senior Vice President, Operations
Transplace


Visibility of the interaction of assets and freight. You can't remove waste and damage and improve service delivery without knowing how assets and people interact with and impact freight.

Craig Montgomery
Senior Vice President
Marketing & Business Development
I.D. Systems


Workplace culture. Culture can drive brand recognition and employee engagement. If you evaluate every decision with the scope of how it will affect your employees, then your organization will prosper. Taking care of your employees first will result in your employees taking care of your assets, your customers, and result in a high performing organization.


Robert O'Dwyer
Logistics Industry Principal
Kronos Incorporated


Inbound freight is one of the most neglected aspects of the supply chain because it may be difficult for an organization to gain visibility and implement a comprehensive plan. A well-crafted inbound freight management program will put cost controls in place through vendor compliance.

Erin Verranault
Senior Vice President
Domestic Transportation Solutions
Ascent Global Logistics


It's common to forget to manage the inbound supply chain. The inefficiencies caused by errors with inbound deliveries often go unseen. Having a process for monitoring your inbound supply chain's lead time and quality by supplier ensures you are preventing problems before they occur.

Amy Sartain
Director of Business Development
Sunland Logistics Solutions


Have a great answer to a good question?

Be sure to participate next month. We want to know:

Is "driver shortage" a misnomer?

We'll publish some answers. Tell us at editorial@inboundlogistics.com or tweet us @ILMagazine #ILgoodquestion