Articles

Third-Party Logistics

GOOD QUESTION | What part of working in supply chain do you find the most rewarding?
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GOOD QUESTION | What part of working in supply chain do you find the most rewarding?

We have a material impact on the experience our clients deliver for their customers. The convergence of technology and physical movement makes supply chain automation exciting and rewarding. The ability of leaders in the space to use logistics as a competitive differentiator has made it even more interesting. Chris Lingamfelter President, White Systems For me, […]

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John Watkins
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How 3PL Warehouses Can Capitalize on the Escalating Demands of Prospects and Customers

2017 is looking to be a memorable year for the warehousing industry. For the first time since the mid-2000s, 3PL warehouses are not only in demand, but in a position of strength. This will provide 3PL operators with a unique opportunity to build lasting relationships with key customers, suppliers, and retailers of their choice. However, […]

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Sean Riley
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Today’s Competitive Supply Chain: Digital, Smaller, More Resilient

Historically, the supply chain and manufacturing industry has been relatively slow to embrace the opportunities presented by the digital revolution. Technology is advancing quickly, and it’s time to buck this trend. Whether it’s recognizing the crucial strategic strength and impact offered by the Internet of Things (IoT), taking advantage of the dramatic increase in automation, […]

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Jeff Luthman
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Extending the Life Sciences and Pharmaceutical Supply Chain

In the life science and pharmaceutical area, an inefficient supply chain can cause serious problems including product degradation and late deliveries of life-saving medications. Third-party logistics (3PL) providers specialize in streamlining their customers’ supply chains, merging logistics expertise with state-of-the-art innovations. While manufacturers search for ways to distinguish products in a competitive marketplace, many do […]

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Leveraging Your Routing Guide

A routing guide plays an important role in setting the strategy for carrier selection. It is essentially a shipper’s guide to choosing a carrier to move a particular shipment. While there are many forms of routing guides, an increasing number of companies switched from paper to online portals and beyond to enhanced transportation management system […]

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Bob Daymon
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Going for Brokers

Over the past 18 months, we have seen a significant shift toward shippers utilizing brokers as their primary carriers. Many shippers abandoned the strategy of focusing on asset-based carriers, and now load their routing guides with brokers as the choice of record. We also see brokers being able to meet the detailed requirements of many […]

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Andrew Lynch
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How Specialized Transportation Can Improve Customer Service

As a shipper, what does it look like to deliver on stellar customer service? Your buyers are looking for undamaged, on-time, seamless orders. But you are only able to control a portion of this. Somewhere along the way, a truck driver, warehouse worker, or dispatcher is involved in delivering on your customer service promises. Typically, […]

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GOOD QUESTION | When choosing a carrier/supplier, what’s more important: cost or customer service?
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GOOD QUESTION | When choosing a carrier/supplier, what’s more important: cost or customer service?

While reducing operational costs is top of mind for businesses, customer service comes first to ensure rising expectations are met with improved visibility and accuracy—especially in today’s increasingly competitive environment where loyalty must be earned and options are many. Steve Rice Director of Product Management, TAKE Supply Chain Bang for the buck. There are a […]

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Danny Slaton
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Accurate Transit Times: The Backbone of Efficient Supply Chains

Q: CarrierConnect® has been a crucial SMC³ product for nearly 20 years, and the company has continued to make upgrades during that time. How have customers been reacting to recently added features in CarrierConnect XL 2.0? A: GlobalTranz was the first technology partner to integrate the new XL features, and they discovered true strategic value […]

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Rob Kriewaldt
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Complying With Big-box Retailer Requirements

Complying with big-box retailer regulations is not a one-person job for 3PLs. An integrated team approach is the best way to ensure your company, as a logistics provider, is able to be absolutely reliable to the retailer. Specifically, customer service, compliance, and transportation and operational services equally aid in the assurance of complying with big-box […]

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Bruce Salter
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Five Keys to Selecting the Right Transportation Consultant

Many companies utilize the services of an outside consulting firm to assist in the management of specific transportation projects. This is a good practice, particularly for shippers that do not currently have employees with the existing experience, knowledge, and expertise to effectively manage these transportation projects in-house. However, choosing the right transportation consultant can become […]

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