Articles
Retail Logistics
Advanced Optimization Techniques For Enhanced Solutions – Hub Group
Hub Group’s technology improved efficiency in a leading retailer’s network, maximizing capacity in constrained markets.
Read More
Getting Up on the Right Side of the Bedding
Direct-to-consumer bedding e-retailer Buffy Inc. woke up in a logistics world where quick-turn, no-hassle deliveries and returns have become routine.
Read More
Canada Bupkus on BOPIS
Canada lags behind several other countries, but is still ahead of the United States when it comes to Buy Online Pickup In-Store (BOPIS) options, according to a new survey from OrderDynamics, a Tecsys company. Omni-2000 Research: Canada highlights the country’s retail market efficiencies in a host of omni-channel capabilities. Compared to 37.6 percent of global […]
Read More
Retail Combats a $351-Billion Problem
The next time you think about returning an item to Amazon, be forewarned: Return too many items in one year, and you might just be exiled for good. Amazon’s controversial decision to ban return-happy customers in an effort to reduce returns costs shows the lengths retailers are willing to go. Last year, total merchandise returns […]
Read MoreCostco Chickens Out
A handful of companies—think Tyson and Perdue—all but control poultry production in the United States. They’ll soon be joined by a retailer known more for chicken sales than chicken production: Costco. The big box retailer is building a farm-to-table production system to ensure a steady supply of rotisserie chickens. The center of the operation is […]
Read MoreTake Two Tablets
Two-thirds (66 percent) of retail store associates believe that if they are equipped with tablets, they could provide better customer service and improve the shopping experience, according to the results of Zebra Technologies Corporation’s 11th annual Global Shopper Study, which analyzes the attitudes, opinions, and expectations of shoppers, retail associates, and retail decision makers. Fifty-five […]
Read More
News & Trends Impacting the Luxury Goods Supply Chain
Designers Supply Chains a Custom Fit Luxury brands are taking vertical ownership of their supply chains to ensure longevity, sustainability, and artistry and reduce risk. After all, what better way to ensure a designer’s collections are delivered on time than by owning the factory that produces the garments? Having the design team and development process […]
Read More
Minimize Returns While Improving Sales
The popularity of free shipping has led to a growth of online sales. It has also created a problem: a large number of online returns. The shipping world defines the returns process as reverse logistics. Minimizing costs and even making a profit in reverse logistics is critical to an e-commerce company’s health. Here are some […]
Read MoreA New Argument for Pool Distribution as More Specialty E-Retailers Set Up Shop
As consumer demand intensifies and changing shopping behaviors put pressure on the industry to adapt, retailers have continued to redesign their networks to keep up. When distributing high-volume retail goods, determining the right model is key. So what’s the quickest and most cost-effective way to keep fast-turning retail products moving from DC to store shelf? […]
Read More
Solving the Three Toughest Challenges in E-commerce Fulfillment – DHL Supply Chain North America
E-commerce is continuing to create opportunity for a range of businesses, but supply chain challenges can limit growth and compromise customer relationships.
Read MoreHow the E-commerce Warehouse Is Adapting to Life in the Big City
The goalposts in e-commerce fulfillment continue to move. Where once five-day delivery times were considered standard, now consumers routinely expect two-day or even next-day delivery. Same-day delivery is on the horizon. These shifting expectations have forced e-commerce and omni-channel retailers to expand their distribution networks. It can be difficult—and expensive—to meet even the two-day requirement […]
Read More
How Retailers Earn 5-Star Reviews
The human touch, product education, smooth delivery, sturdy packaging, and good cup of coffee help retailers rate high with customers.
Read More
A Dunk in Your Trunk
“In-car delivery is another smart move by Amazon in its efforts to become an omnichannel retailer. Frankly, I believe this is a much better option than the in-home delivery offering. Letting someone into your home when you are not there strikes most shoppers as ‘creepy.’ Letting a stranger put your purchases into the trunk of […]
Read MoreSupply Chain Remains the “Next Big Thing”
Symphony RetailAI, a global provider of Artificial Intelligence-enabled decision platforms, solutions and customer-centric insights that drive validated growth for retailers and CPG manufacturers, announced the findings of a benchmark report, “Supply Chain Management 2018: In Service of the Customer.” The fourth annual study, conducted by Retail Systems Research (RSR) and sponsored by Symphony RetailAI, shows […]
Read MoreWhat Will Retailers Find Under The Tree?
A common theme connects several strategies retailers are using to prepare for the holiday season: Enhanced capabilities to seamlessly cater to shoppers in stores, online, and on mobile devices. CBRE’s annual Holiday Retail Trends Guide outlines four trends shaping this season as it unfolds: 1. The optimistic shopper. In a strong economic environment, retailers who […]
Read More
Click & Collect Not Clicking Yet
Fewer than half of retailers responding to an OrderDynamics survey provide shoppers with access to basic inventory visibility. Of the 2,000+ worldwide retailers participating in Omni-2000 Research: Global, only a surprising 38.1 percent show basic inventory visibility on product pages. A strict like-for-like, year-over-year comparison finds a 30.7-percent decrease in active online inventory visibility. This […]
Read MoreWalgreens Launches Home Delivery Program for Prescriptions
Drug store chain Walgreens will now expand home deliveries for prescriptions nationwide. The company plans to partner with FedEx to deliver prescriptions as soon as the next day for a $4.99 fee, and it also is providing same-day deliveries in several cities including New York, Chicago and Dallas. The Deerfield, Ill., company started offering deliveries […]
Read More