Articles
E-commerce
Revisiting 2020
This was a year like no other for supply chain and logistics management. here’s what we’ll remember about 2020.
Read MoreDHL Shares Strategy for Peak Season and Beyond
E-commerce is up 65% year over year, and expected to surge more than 50% during the busiest peak week, according to Chet Paul, senior vice president at DHL Express; Kraig Foreman, president at DHL Supply Chain; and Craig Morris, chief information officer at DHL eCommerce Solutions. In a media call, the DHL execs shared how […]
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E-Shoppers: It’s a Mall World
Online shoppers across the globe are buying from marketplaces and international retailers, relying more on digital devices and seeking alternate delivery options, according to the latest UPS Pulse of the Online Shopper study. Almost all online shoppers in the markets surveyed shop at marketplaces—third-party e-commerce sites that let multiple merchants sell products. In Mexico, 99 […]
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Think Big, Act Small
Business disruption is creating disproportionate opportunity for mid-size forwarders, logistics solutions providers, and 3PLs. The maxim “He who is closer to the customer wins” is in play here. Says who? A recent survey by Barclays/BOD on the state of logistics confidence levels finds that “larger companies have generally found things more difficult than smaller ones, […]
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What Makes a Go-To Ecommerce Partner? Ask Baboon To The Moon
With command over inventory as well as every order, return and exchange in the bag, backpack maker Baboon To The Moon is over the moon about their e-commerce fulfillment partner Port Logistics Group.
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Home Improvement on a Winning Streak
The pandemic continues to boost sales for home improvement retailers as consumers spend much of their time at home. Total retail sales in the category were up 11% in July 2020 year over year according to the Department of Commerce (see chart), and consumer spending in the home category soared in April 2020 after stimulus […]
Read MoreMacy’s Parades Digital Lead
Digitally mature retailers better reacted to COVID-19 disruptions, finds a study by tech company Incisiv. Based on performance along the customer journey, the study names the top North American apparel retailers in digital maturity: Overall 1. Macy’s 2. Kohl’s 3. Neiman Marcus 4. Target 5. Nordstrom 6. Ann Taylor 7. Chico’s 8. J.C. Penney Co. […]
Read MoreThe Need for Shipping Speed
Consumers now make 58% of their purchases online since COVID-19 began compared to just 32% before the pandemic, and many will spend more for expedited shipping, says a LaserShip survey. The study reveals: Gen Z and millennials are more likely to shop at new retailers if expedited shipping is provided compared to older generations. 40% […]
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Easing E-Commerce Pain Points
Although key logistics capabilities are needed to build and maintain successful e-commerce operations, few brands excel at them, according to a study from Geodis and Accenture Interactive. The study highlights: E-commerce acceleration: Brands estimate that e-commerce in 2020 will represent nearly half of their sales. Before COVID-19, companies were making 34% of their sales online. […]
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E-Fulfillment Picks Up Speed
How e-commerce companies and transportation services meet demand when fast delivery isn’t fast enough.
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Omnichannel and Supply Chain Work Together for Competitive Advantage
The days of going to a department store to shop for a TV, viewing the options, and making a purchase now seem quaint. The emergence of the internet, smartphones, social media, and other technologies has opened a world of new options for consumers and businesses to review, research, and buy online with ever-increasing delivery choices.
Read MoreWhat’s the Holiday Sales Scenario?
The holiday retail season will play out in one of two ways—a relatively stable year-over-year sales increase of 0% to 1%, or a jump of 2.5% to 3.5%—both of which are lower than prior years, according to Deloitte. Scenario one: Consumers experience growing anxiety about their health and finances. This reinforces the current high savings […]
Read MoreConsumers Set Their Sights on Visibility
With COVID-19 disrupting the traditional retail model and more consumers expecting to find, buy, and receive products wherever and however they desire, the need for retailers to optimize and elevate their supply chain capabilities is imperative for maintaining sales and brand loyalty, finds a survey by enVista. Other key findings in the survey include: 87% […]
Read More5 Must-Take Actions to Prepare for the 2020 Holiday Season
This year has been, and continues to be, unprecedented. Not since the Second World War have global supply chains been so dramatically interrupted. And given the integration of these global supply chains (thanks to the marvels of the integrated circuit) and advances in modern transportation, the disruption caused by COVID-19 is, arguably, unprecedented in modern […]
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The World Is Your Warehouse 3.0
In a column I wrote 20 years ago called "Millennium Musings," I used the phrase "make the world your warehouse." It took two decades, but it appears that we may be on the cusp of that actually happening, not just in developed countries, but across the entire world. How? Enter Space Exploration Technologies, or SpaceX, […]
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Top Packaging Innovations Enable E-Commerce Growth and Sustainability
Working with a 3PL such as DHL Supply Chain can help you develop packaging that improves sustainability, lowers costs, and delivers the desired customer experience.
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Vertical Focus Retail-Oct
Weaving Blockchain into Data Sharing Blockchain can solve the errors and inefficiencies that exist in data exchange between suppliers, retailers, and other stakeholders in the retail supply chain, according to results from the Chain Integration Project proof of concept. If retailers want to incorporate blockchain into their supply chain, the study recommends these steps: 1. […]
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3 Ways Retailers Can Fully Prepare for the Holiday Season
Retailers know Americans will still be spending this holiday season, even if it is in a wildly atypical manner. Smart retailers are taking the following steps to ensure they’re not left with a lump of coal this holiday season. 1. Finalize any online fulfillment and inventory management decisions. Retailers of all sizes are aggressively wrapping […]
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