Articles
E-commerce
@Home With Demand-Driven Logistics
I recently got into a discussion with a reader about the most important developments in logistics during the past decade. “Mainstreaming of the term ‘logistics’ by UPS ranks right up there,” he said. “Civilians” just don’t understand what you do, the complexity of the challenges you face, or the intelligence, dedication, and hard work you […]
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Flower Power: John Kuehn
NAME: John Kuehn TITLE: Senior vice president of supply chain operations, since 2009 COMPANY: Provide Commerce Inc., San Diego, Calif. PREVIOUS EXPERIENCE: Various operations and supply chain positions, Hewlett Packard; senior director of worldwide logistics, Apple Computer; vice president of planning and logistics, Gateway; senior vice president of planning and logistics, Provide Commerce. EDUCATION: Iowa […]
Read MoreNavigating the Virtual Marketplace
Within the logistics online marketplace operates an aggregation of companies acting on behalf of shippers that purchase transportation from a diverse group of logistics services providers. These providers include trading exchanges; logistics solutions providers; trucking, rail, ocean, and air carriers; and companies specializing in ancillary logistics services such as supply chain event management. Over the […]
Read MoreThe Search for e-Business Enlightenment
A zen approach to logistics? It’s not as far-fetched as you might think. In an industry where the quest for perfection is persistent, if fleeting, an enlightened approach to e-business and supply chain management has some merit. In their book The Seven Steps to Nirvana (McGraw-Hill, 2001) Mohan Sawhney and Jeff Zabin draw on this […]
Read Moree-Commerce Change Is in the Air
In 1995, a major financial services firm said, “our customers will never go on-line to trade.” Five years later, the landscape of that sector has changed significantly with a whole new way of doing business and with a cadre of new companies that are formidable competitors. To some degree, the transportation sector, and specifically air […]
Read MoreDot.com Fever
No doubt about it. Throughout 1999 and early 2000, Dot-coms were hot, hot, hot! The opportunities offered by the Internet were seized by a whole new breed of entrepreneurs—bold and brave, innovative and uninhibited. Often their ideas—and their businesses—went from conception to realization in a matter of months. Their companies were unencumbered by the overhead […]
Read MoreGet Customer-Centric or Get E-liminated
Ask three people to define e-commerce, and you’ll end up with three disparate answers. The problem is that companies use e-commerce to define varying degrees of involvement in e-business. Some companies think they conduct e-commerce because they have e-mail. Some believe that the mere presence of a web site constitutes an e-commerce approach. The fact […]
Read MoreE-Commerce Changes Rules for Back-End Operations
Prior to 1999, every aspect of back-end support operations for the direct marketing industry was tailored to meet the typical cataloger’s needs. In the 1970s and 1980s, direct marketing was limited to the mailbox, and order processing and fulfillment operations were designed to meet the catalog or direct mail customer’s demands. The costs and requirements […]
Read MoreAnyone Can Sell on the Web, But Can You Deliver Worldwide?
Through its GLS software, Syntra addresses the three significant areas of constraint that inevitably impede international trade—regulatory compliance, financials, and logistics management.
Read MoreWill E-Commerce Deliver Holiday Demand?
A cornucopia of new logistics IT solutions offers much to be thankful for this holiday season.
Read MoreThe Price of Progress: Affordable E-Commerce
Netscape’s electronic commerce exchange software provides a transparent infrastructure to streamline supply chain networks.
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