Articles

E-commerce

Consumers: No Patience For Supply Chain Fails
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Consumers: No Patience For Supply Chain Fails

Seventy-eight percent of consumers want to receive updates on the status of their orders when purchasing goods, and they won’t hesitate to switch brands if supply chain performance fails to meet their expectations, according to a global survey conducted by YouGov and sponsored by Infor, a provider of industry-specific cloud applications. The survey polled 6,285 […]

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Supply Chain Commentary:
The Battle of Retail Titans

Technology is ever-changing and recently, has been advancing at an extraordinary rate and providing accessible capital with highly valued stock prices. These prices are enabling acquisitions that have the ability to change the competitive landscape overnight. Exhibit A: Amazon’s deal with Whole Foods Market. Many recent acquisitions can be attributed to companies with aggressive growth […]

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Report: Retailers are Hemorrhaging Costs from Premium Delivery Services

2017 brings unprecedented competition for retailers. Not only has Amazon set the standard for how to do retail well, it’s set the new consumer standard on shipping. Prime-like shopping is the new benchmark with Americans demanding ultimate convenience and immediacy at a low cost. Temando’s, a shipping and fulfillment software platform for commerce, 2017 State of […]

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John Costanzo
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U.S./Canada Trade Remains Strong, With Plenty of Opportunity for Growth – Purolator

Q: What trends are you seeing in U.S./Canada cross-border trade? A: I see tremendous opportunity on both sides of the border. For one thing, imports from Canada are growing, largely due to the stable U.S. dollar. We seem to have turned the tide on the currency volatility of the past couple years, allowing Canadian manufacturers […]

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E-commerce Fulfillment Survey Finds Evidence of Retailer Growing Pains

Business is booming for e-commerce retailers according to a new global market study by Peoplevox, an e-commerce Warehouse Management System (WMS) provider. Peoplevox’s “The 2017 E-Commerce Fulfillment Report” found sales of 82% of the e-commerce and multichannel businesses taking part had increased in 2016, with only 6% reporting a decrease in orders. While many voiced […]

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Report: New Data Shows Extent of E-Commerce’s Differing Impact on Retail Categories

E-Commerce has generated significant volumes of sales in the U.S. electronics and clothing industries but has yet to gain traction in other retail sectors, according to a CBRE Group, Inc. analysis of recently released government data. U.S. Commerce Department figures show extensive e-commerce penetration in certain retail categories such as electronics and appliances, with a […]

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Thinking Inside the Unbox

Consumers today judge businesses on many things beyond product performance. Unboxing, for example, is now part of a consumer’s everyday experience. That means daily opportunities for your brand to make a positive impression. Today, 68 percent of shoppers say they are more aware of packaging than they were five years ago, according to a Kantar […]

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Online Shoppers Turning To International Retailers

Nearly half of avid U.S. online shoppers bought items from international retailers, demonstrating the need for retailers to offer more personalized services as a way to compete against lower prices, according to the sixth annual UPS Pulse of the Online Shopper study. The UPS study found that almost all avid U.S. online shoppers (97%), made […]

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Study Finds U.S. Retailers Lead the Way in International Expansion


The retail industry’s international expansion slowed a bit in 2016 from its strong pace of a year earlier as retailers adjusted to e-commerce and shifting exchange rates, according to CBRE Group Inc.’s 10th annual study of international retail expansion. The study found that retailers’ activity in entering new markets increased by 2 percent last year, […]

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3 Main Sources of Supply Chain Complexity

The concept of “less is more” does not so easily apply to supply chain management. As organizations look to increase revenues by expanding their product portfolios, they’re also introducing complexity and risk into their supply chains. While it might seem like a good idea to just reduce your portfolio overall, that’s not always an option. […]

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Commentary: How to Compete with Amazon’s Lower Free Shipping Threshold

Amazon recently announced another slash to its free shipping requirements and is now down to $25. Amazon understands their data better than any retailer in the industry. The company is quite literally built on the ability to understand and take action on data, be that customer buying patterns, price optimization, or competitive information. This move […]

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Same-Day Delivery Powers Grocery
E-commerce Revolution

Consumers spent nearly $675 billion on groceries in 2016, and approximately 90% shopped for food and household supplies every week. Largely because of the convenience it offers, e-commerce grocery delivery saw massive growth. It is expected to continue to shake up the traditional grocery industry as online grocery sales are forecasted to account for as […]

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Supply Chain Insights: Three Key Logistics Movers and Shakers

The growth of e-commerce, technology change, and other cyclical and structural factors, such as the crisis of the shipping industry, are reshaping supply chains and have major implications for industrial property portfolios/markets according to a new research from Colliers International. The report also found the three key movers and shakers. 1. The e-tailers taking on […]

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