Articles
Viewpoint: Logistics & Supply Chain Analysis
Surveying the Home Delivery Landscape
Shortly after Claude Ryan and Jim Casey began delivering telegram messages in 1907, they seized on the idea to solve a business problem between department stores and the growing urban population in Seattle: managing home delivery of store-bought products. These new urbanites mostly walked or used streetcars, with only a few owning early automobiles. Safely […]
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Maximizing Productivity in E-commerce Warehousing and Distribution Operations
As e-commerce continues its rapid growth into virtually every market sector, retailers are anxious to expand their presence online to capture this market share. Between 2006 and 2010, global online retail sales grew by 16.3 percent annually, according to Global Online Retail 2011, published by Datamonitor. Online retail sales for 2010 alone showed an annual […]
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3PLs Create a Unified Supply Chain Voice
The International Warehouse Logistics Association (IWLA) created its new Public Policy Center to ensure third-party logistics (3PL) providers are knowledgeable players in the public policy arena. Its goal is policy creation that makes sense and benefits all businesses, employers, and employees throughout the supply chain. The IWLA and its active, policy-aware members have experience leading […]
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Are You in the Dark About Labor Visibility?
This is an extremely challenging time for logistics companies. Margins that were already razor-thin continue to be squeezed due to rising costs and constant pressure to cut prices to stay competitive. At the same time, customer expectations are higher than ever as they demand faster delivery requirements and shorter lead times. In logistics — already […]
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Sorting Out Savings Opportunities in Your E-Commerce Warehouse
The continuing growth of e-commerce has created challenges for distribution centers (DCs). Parcels are smaller, lighter, and harder to handle on the same conveyors and sorters. And shipping and logistics firms have amped up the pressure, adding dimensional charges as a penalty to those that ship lightweight goods. But from the shipper’s perspective, the less […]
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Mitigating Facilitation Risk
Facilitation is a unique risk for logistics professionals and companies. It is unlawful for logistics professionals or providers to facilitate transactions with any person or entity sanctioned by the U.S. government. The U.S. Justice Department has pursued facilitation cases against half a dozen logistics companies in recent months, and penalties include up to 10 years […]
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Crossdocking Streamlines Freight Movement
How can an organization eliminate or reduce waste and increase speed in their supply chain? One answer is to replace warehouses and/or manufacturing locations with crossdock facilities or “landing pads.” Tremendous pressure from global competition and just-in-time (JIT) operations in the marketplace has spurred many manufacturers to adopt a lean production philosophy—and a lean supply […]
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Return to Sender: Managing Reverse Logistics
Most e-commerce businesses focus time and money on providing customers with efficient and flexible delivery options. Many companies, however, neglect to extend this attention to the return of unwanted goods. While many factors influence customer loyalty, a well-run returns process drives repeat orders and improves consumer satisfaction. Eighty-five percent of consumers surveyed by research firm […]
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“Second Mouse” Opportunities for Logistics Firms
The saying, "The second mouse gets the cheese" represents an analogy for what is happening today in China’s "fast-learner" economy. The ability to quickly learn and copy products and technologies developed elsewhere has propelled numerous Chinese firms to global stature. These firms will soon become a force in the United States. Examples of China’s ability […]
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How Supply Chain Executives Can Earn a Place in the C-Suite
First there was Chief Executive Officer, then Chief Operating, Chief Financial, and Chief Marketing Officers joined the "C-suite." Isn’t it time Chief Supply Chain Officers took their place at the top? Despite supply chain’s functional cachet in business circles, many top supply chain executives don’t even report to the CEO. Why is that? Service and […]
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Logistics Providers Steer Auto Industry on Road to Recovery
The automotive industry is rapidly rebounding from its recession lows as consumer demand for new vehicles grows. In response, auto manufacturers and their suppliers are quickly increasing manufacturing output. While this is great news for automakers and the overall financial health of the auto industry, there is a downside: The quick spike is severely straining […]
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Helping Truck Drivers Address Job Stress
Change is a well-established cause of stress. In 1967, psychologists developed a stress scale that lists 43 stressful life events that can contribute to illness. Changes in financial state, job responsibilities, employment conditions, and working hours; trouble with an employer; and revision of personal habits place a person at a moderate risk of physical illness […]
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FMCSA Abandons Carrier Oversight
For 75 years, the U.S. Department of Transportation stood as the arbiter of interstate motor carrier safety. That significantly changed on May 16, 2012, when the Federal Motor Carrier Safety Administration (FMCSA) issued three notices on its Web site signaling a retreat from its statutory and historical oversight of carrier safety, in favor of placing […]
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Ports Can Help Ensure Ship-Shape Supply Chains
As shippers see their business volumes increasing even as revenues lag, it becomes more important than ever for ports to focus on reliable and prompt service. Shippers are entitled to a high level of service, and they should be able to expect that their ports of call will take a proactive role in managing the […]
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Load Boards Evolve Into Social Networking Tools
When you look at an Internet-based load board, it’s hard to believe how far the freight and logistics sector has come. It wasn’t long ago that carriers all over the country found much-needed backhauls by posting handwritten notes on truckstop bulletin boards, and brokers used those same boards to locate trucks. But technology—particularly the Internet—has […]
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3PLs: Going Beyond Savings to True Value
Although shipping is an integral and expensive part of daily operations, other considerations often take priority. This may result in unhappy customers, increased shipping costs, and time wasted resolving issues. Companies looking to increase efficiency and maximize shipping dollars often turn to third-party logistics (3PL) providers, one-stop resources that facilitate shipping and logistics needs. 3PLs […]
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The Truth Behind “Made in the USA”
Much talk across the American political and economic landscape centers around the importance of domestic manufacturing. Yet the issue and challenges of "Made in the USA" are so poorly understood that fatalistic hand-wringing and stump speech vitriol are obfuscating its rapidly emerging potential for near-term revitalization. Revitalization implies that there has been a reduction in […]
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Four Simple Questions for Improved Picking Performance
The process of receiving a product into inventory is just as important as picking or removing it from inventory. A solid slotting plan for receiving and storing products in a facility supports quicker and more accurate picking. Slotting is the concept of using data analysis to assign every part a location based on its specific […]
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VMS Lifts Warehouse Labor Productivity
Tracking lift truck operator time can be a challenge for warehouse managers. The Occupational Safety and Health Administration (OSHA) requires lift truck operators to complete a pre-operation checklist before starting each shift. This inspection involves ensuring that the truck is working properly, and looking for signs of potential problems, such as hydraulic leaks. A recent […]
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Shipper’s Choice: One Freight Forwarder or Many?
Many shippers rely on forwarders as key building blocks in creating and implementing a logistics program. Some use a single forwarder or third-party logistics provider to forge and maintain supply chain links. Others choose a multi-forwarder approach. Which is best for your team? GOING SOLO Advantages of using a single forwarder include: Accountability. Mistakes can […]
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