Articles

Viewpoint: Logistics & Supply Chain Analysis

Fulfillment and Logistics Drive Retail Customer Loyalty

While the majority of retailers experienced fulfillment disruptions this past holiday season, retailers that provided alternative ways for customers to get their gifts on time, and later, return items with ease, stood out as innovative and reliable. Moving forward, fulfillment and logistics will increasingly become the battleground for customer loyalty even as business conditions normalize. […]

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Does Lean Have a Limit?

Since the 1980s, the supply chain industry has enthusiastically embraced just-in-time (JIT) inventory management and lean manufacturing in the search for cost optimization. This resulted in highly streamlined processes and impressive efficiencies. But in the past year, we’ve seen there are limits to lean operations—one being we need the ability to adapt quickly when unexpected […]

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Charles Sauer

Rail Price Controls? Ridicule the Thought

In 1980, CNN, fax machines, and camcorders made their debut, and for the first time since 1887, the rail industry was deregulated. Today CNN has many competitors, fax machines have been surpassed and their technology incorporated into other products, and camcorders are not only cheaper, almost all of us carry a better quality one in our pockets. Also, rail rates are 44% lower, and the market is flourishing.

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Mohammad Ansari

Four Behaviors of Design Thinking

The pace of change inside an organization should be faster than the pace outside. This can be especially difficult in the supply chain, where it seems like keeping up with customer demand is next to impossible. Your solutions need to drive faster, more efficient production and delivery, and your competitors are just as hungry to meet that demand as you.

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Eric R. Byer and Mark M. Fisher

Why Freight Rail Needs Reform

A lack of competition, outdated regulations, and a handicapped federal agency allow poor delivery service, failure to provide notice of fee changes, and inadequate customer service, making it harder for shippers to depend on freight rail. Those shippers include a substantial percentage of National Association of Chemical Distributors (NACD) members, such as Univar Solutions, who […]

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Bill Mathews

Stop Calling It Backhaul

A backhaul is a means of returning drivers and equipment to their origin or domicile. It’s that happy place where sales can command the highest rates for haul and the customer connection is at its best. It stands to reason, however, that one company’s origin point is another company’s wasteland in terms of relationships and […]

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John McDonald

Driver Shortage or Lack of Innovation?

The trucking industry has faced a driver shortage for many years now. In a world where every industry seems to be evolving, the stagnant nature of trucking is hurting the employment pool. While trucking was a popular profession for two previous generations, millennials have drastically different career expectations. Almost all millennials were raised using technology […]

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Ben Tyrrell

Why Millennials Deserve Our Attention

By 2020, global millennial spending power will total $20 trillion plus. Not paying attention to the needs of this burgeoning demographic is business suicide. The sooner supply chains can adapt to millennial attitudes, the better placed they are to thrive in the future. Agile logistics buyers who can secure providers offering millennial-focused services will reap […]

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Rachal Snider

How to Become a Shipper of Choice

As shippers, carriers, and logistics service providers prepare for a busy Q4 2018, here are some ideas for easing the capacity crunch, controlling costs, and becoming a "shipper of choice." Carriers in the driver’s seat. When the freight market shifted, so did the balance between shippers and carriers. In today’s market, carriers can afford to […]

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Martin Verwijmeren

Tuning Into Supply Chain Orchestration

In both the B2B and B2C markets, customers demand speedier shipments, greater flexibility, and more transparency in the order lifecycle. Only by innovating to establish real-time visibility with the power to make changes can companies achieve the agility required to meet customer needs and stand out from the competition. Let’s dig into five trends you […]

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