Articles
Thought Leaders

Data on Loading Dock Activities Improves Operations, Boosts ROI
Warehouse managers have long been forced to base decisions about their loading docks on assumptions rather than data. That’s starting to change, thanks to new technology that assembles objective information to support well-informed decisions. Q: For shippers in retail, high-volume distribution, and similar industries, what kinds of data about activities at the docks could help […]
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Automated Bidding Tools Benefit Shippers, 3PLs, and Carriers
At the start of a new year, it’s common for shippers striving for an optimized supply chain to review their carrier options to make sure they use the ideal mix of freight transportation providers. In 2019, this bidding business has lasted the entire year, as shippers and 3PLs look to take advantage of a softer […]
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Leveraging System Design and Optimization for Supply Chain 4.0
Supply Chain 4.0 is an integrative approach to operational digitization, where existing and nascent technology applications are leveraged to transform the supply chain ecosystem. This is seen as an essential response to evolving business requirements and the gradational manifestation of industry 4.0 evolution. Q: How should companies prepare for the potential change to their business? […]
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Employee to Entrepreneur: Transitioning to Freight Agency Ownership
Leaving a job to start a company is a high-risk/high-reward decision. For those transportation and logistics professionals who have been toying with the idea of entrepreneurship, there are some points to take into consideration to help make the right choices. Q: When is the best time to open a freight agency? A: There’s never a […]
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EFW’s Net Promoter Score Program Measures Customer Satisfaction
Q: Why implement a Net Promoter Score Program? A: The Net Promoter Score (NPS) has become one of the most popular approaches to measure and improve customer service. It’s a metric that a growing number of our clients are adopting to gauge not only customer satisfaction, but our performance. Along with recognizing the transformative business […]
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M&A: What You Need To Know
Q: What is the most common hurdle a buyer and seller face when attempting to consummate a transaction? A: The most common hurdle is the gap between what the seller feels the business is worth, and what the buyer is willing to pay. For the seller, it can be an emotional decision and they may […]
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Choosing the Right 3PL and Supporting Supply Chain Excellence
Choosing the right third-party logistics (3PL) provider can make or break your goal of achieving supply chain excellence and have a significant impact on your company’s brand. Q: What are some top factors to consider when evaluating a 3PL’s potential to deliver supply chain excellence while upholding your brand? A: You want to ensure that […]
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How to Choose a 3PL and Reap the Benefits – DLS Worldwide
Q: What are the benefits of using a 3PL company for your shipping needs? A: You can streamline your processes by freeing up your employees’ time to work on other priorities and objectives. You will save money and achieve greater flexibility by leveraging better economies of scale, established carrier relationships, and knowledge of the industry […]
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Simplifying the Sophisticated Warehouse To Drive Efficiency – Serco Entrematic
As the equipment and resources in warehouses, manufacturing facilities, and distribution centers become more technologically complex and sophisticated, well-designed processes and systems can help build a simplified, straightforward operation that is safer and more efficient. Q: How can shippers, especially those in retail and high-volume distribution, accommodate the increasing demands of e-commerce with their warehouse […]
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Warehouse Focus as the Key to Optimizing Your Supply Chain – Ruan
To optimize their supply chains, shippers should leverage warehouse innovations, implement an optimal TMS and WMS, and determine the best warehouse site.
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Addressing the Most Pressing Needs of the Warehouse – Serco Entrematic
Food and beverage, industrial, and cold storage facilities are entering a new era as technological gains lead to new capabilities and new challenges. With improved equipment, those facilities are poised to feature a data-driven operation that is safer and more efficient—both reducing mistakes and more effectively managing resources. Improved technology and equipment also raise the […]
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Identifying the Role of Technology in Managed Transportation Services – Transplace
Q: What’s the current state of technology within managed transportation services? A: Growing expectations from consumers and the "Amazon effect" continue to put pressure on today’s supply chains to provide minute-by-minute location updates as goods are delivered directly to the doorstep of a customer within days or even hours. To successfully navigate this increasingly challenging […]
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Strategies for Success Following Business Growth – Hollingsworth
Growth is exciting and generally means increased revenue, but it also presents some new and sometimes unique challenges to overcome, regardless of your industry. It can be difficult to expand operations in order to sustain the additional business. You might also need to make changes to some processes in order to accommodate new or additional […]
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What to Look for in Real-Time Track & Trace – RateLinx
If you’re interested in real-time track and trace systems, here’s what you need to know.
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CRM System Brings Ease of Use and Multimodal Benefits – DLS Worldwide
Customers want their processes to be simple and efficient. That’s where CRM systems come in.
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How to Leverage a 3PL’s Expertise with Packaged Applications
Using adaptable applications doesn’t force customers to fit into a single box, but rather creates a unique box for each customer.
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Integrating Multiple Data Sources in a TMS
Q: What are some of the data management challenges to expect in a transportation management system (TMS)? A:The most important thing is to decide what data you want/need, which trading partner has it, and how you will obtain it in a format that will be required for standardization of reporting and data mining. Typically, for […]
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The Digital Revolution Is Here – Zero Down Supply Chain Solutions
As the supply chain industry begins to embrace new technologies, there are still many organizations not yet leveraging the solutions available to them. To stay competitive, technology will become essential. Q: How do you think the digital revolution will affect the supply chain industry? A: The supply chain industry is about to receive a wakeup […]
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How to Choose a Specialized Carrier – Landstar
Q: What qualities should a shipper look for in a specialized carrier? A: A shipper’s evaluation should include people, processes, and performance. Specialized freight is often unique, high-value, and critical to the shipper or consignee operation, unlike many other commodities. Carriers with a history and reputation of safe, on-time and claim-free deliveries are the carriers […]
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Returns in the E-Commerce Retail Supply Chain – MD Logistics
In recent years, a rise in e-commerce sales has led to an increase in the amount of items returned. This increase in returns creates a challenging situation for retailers and an opportunity for their 3PL providers. Q: How does the reverse logistics process work? A: 3PL providers engineer returns solutions that are specific to their […]
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