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Luther Brown

Getting a Handle on Loss and Damage Claims

Q: Why are loss and damage claims a challenge for shippers? A: Global shippers face many challenges when it comes to managing loss and damage claims. The top three are a lack of knowledge about claims preparation and filing requirements (including documentation and time frames); a lack of resources to follow through on outstanding claims; […]

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Richard Erickson

Best-in-Class Supply Chains Won’t Overlook Freight Payment

As a shipping professional, you play an important role in your company’s physical supply chain. But did you know your role is just as important to your company’s financial supply chain? In today’s global supply chains, encompassing multiple transportation and financial partners, all stakeholders need visibility into transactions, parameters and results of the financial supply […]

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Tim Minnich

Supply Chain Relationship Management

In a world where trucking capacity becomes constrained, relationships matter. Managing those relationships strategically versus tactically can make a huge difference in the viability and reliability of each company’s supply chain. The first ingredient to successful supply chain relationship management is having the ability to measure a supply chain partner’s performance. The next is possessing […]

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Nicholas Carretta

The Best of Both Worlds: The Benefits of TMS with Integrated Fleet Management Tools

Q: With transportation management systems (TMS) solutions achieving maturity as a technology, what will be the next innovation in transportation automation? A: The continually tightening trucking capacity in North America is prompting shippers to dramatically increase their use of private and dedicated fleets. Adding to this dynamic, the Federal Motor Carrier Safety Administration’s mandate to […]

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Kerry Loudenback

Inbound Logistics: A Grassroots Revolution

Q: Many companies neglect their inbound supply chain operations in favor of their outbound supply chain. Why is that? A: Senior executives are more attuned to customer needs, and, in turn, the outbound, customer-facing supply chain. Its gravity naturally pulls their attention, and, as a result, policies and tactics abound for outbound material flow. This […]

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Tom Kroswek

Understanding the Auto Aftermarket Supply Chain

Q: What are some trends in the automotive aftermarket supply chain? A: One ongoing development is suppliers are increasing their ship-direct activity. They are shipping parts directly to the dealer, or they may ship to a primary distribution center or field DC, bypassing the national distribution center. This approach benefits the shipper during a surge […]

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Donn Deffebach

Plan Better Truck Routes: Long-range Itinerary Generation Enhances Operations

Not so long ago, route planning, fleet optimization, and driver allocation relied almost exclusively on the guile, instincts, and experience of operations managers and dispatch personnel. Long-range forecasting was theoretical at best. The tools used static data, and couldn’t handle the inevitable adjustments required by the dynamics of day-to-day operations. This is changing fast. While […]

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Jim Taylor

Fusing Big Data and the Supply Chain: The Future is NOW

Only 8% of shippers and 5% of 3PLs surveyed have implemented Big Data initiatives involving the supply chain, according to the 2014 18th Annual Third-Party Logistics Study produced by Dr. C. John Langley and Capgemini Consulting. Conversely, nearly all shippers and third-party logistics providers believe Big Data is vital in future 3PL efforts to help […]

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Tom Heine

Invest in Productivity

Start with what I consider low-hanging fruit—any investment in productivity that pays for itself in less than one year. Think about that return: 100 percent in one year. If you bought a portfolio of stocks and it went up 15 percent in one year, you would be a savvy investor. Earn 20 to 30 percent, […]

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Ty Bordner

Automating Key Steps to Strategically Optimize Inbound Supply Chains

The increasing growth and complexity of global trade means organizations must work with a range of partners, suppliers and functional teams within the organization. Best in class companies use a variety of global trade automation tools to lower inbound costs and improve processes. According to a recent AberdeenGroup report, "Strategic Inbound Optimization: Foreign Trade Zones […]

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Bruce Moore

Connect, Secure, and Manage the Supply Chain

Q: How are transport and logistics firms using mobility to improve employee engagement? A: Mobility once meant giving each driver a cell phone. Today, however, connected devices with communication applications allow drivers to get news and road updates, connect with family, and do business anywhere and anytime. By accessing training programs while waiting for a […]

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Daniel Vertachnik

Maximizing the Benefits of Your TMS

Q: What are the best ways to get the full benefit of a transportation management system (TMS)? A: First, work with your solution provider to configure the system to meet your unique requirements and workflow, and to automate managing your transportation network. A system you can implement quickly and that meets your requirements enables you […]

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Rick Erickson

Accessible Capital, Trustworthy Partners Key to Managing Freight Costs

Q: What is the key to managing freight spend in today’s environment? A: In addition to the slow growth economy, the transportation industry has been hit with significant economic and industry challenges, including increasing regulations, driver shortages, fluctuating fuel costs, and a tight credit environment. Carrier costs are going up—costs that will likely get passed […]

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George Kontoravdis, PhD

The Fundamentals of Successful Value Chain Partnerships

Q: How can value chain partners cooperate to create and share efficiencies? A: With an unprecedented global reach, access to new markets, increased regulation, and huge advances in technology, today’s supply chain environment is more complex than ever. Coupled with increasing customer demands for speed, flexibility, cost efficiency, quality, and customization, it is very difficult […]

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