Articles

Commentary

Practicing Enlightened Leadership

With employers facing labor shortages and unprecedented worker mobility, a stable, productive workforce of drivers, owner operators, and support employees is unusual in the rapidly changing trucking industry. It has been my experience in this industry that workforce stability—with low employee turnover—follows enlightened leadership. Enlightenment arrives when leaders elevate their game to a higher level. […]

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What’s So Great About Page 43?

Turn to page 43 of the May 2001 issue, and read part one of Strikepoint, a fictional tale of one man’s quest, in the face of a growing product demand, to find a logistics solution and save his company from financial ruin. Why should you spend your time reading “make-believe?” Because Strikepoint is a celebration […]

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DSC Logistics: Focusing on the Process

Over the years, many fine voices—W. Edwards Deming, Eliyahu Goldratt, Taguchi, Michael Hammer and James Champy—have emphasized examining and improving business management processes. The reason they, and others, place such importance on process is to counter some companies’ tendencies to fixate on disparate details, personalities, or other matters peripheral to their essential business interests. That’s […]

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Handling Returns: Just Tell Me Where it Hurts

Our economy has experienced tremendous growth cycles over the past several years. As a result, manufacturers are making more stuff, retailers are buying more stuff, and consumers are spending more money on stuff than ever before! Inevitably, mistakes are made, resulting in product defects, bad merchandising decisions, or over-optimistic sales projections. No matter how good […]

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Peace and Tranquility

In light of the Chinese government’s reaction to the recent spy plane incident, prudence dictates that readers of this magazine—inbound logisticians and supply chain managers with crucial assets and supply lines stretching across China—seriously consider contingencies now. The treasure you have invested in China is at some risk. The spy plane incident reminds me of […]

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Simple Collaboration: The Focus is Transportation

Reduced to its base element, supply chain management is the transportation of goods from Point A to Point B. At this core, the fundamental players are shippers, receivers, and transport providers. How well they perform together is the basis for creating wealth in companies and nations. Goods efficiently sourced and manufactured, but not shipped, have […]

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Unlocking the True Value of e-Marketplaces

E-marketplaces have earned tremendous interest and participation in almost every industry, from chemicals to office supplies. However, e-marketplaces are only now reaching a level mature enough to evaluate the benefits. Surprise! The main reasons used to lure participation—such as lower product prices for buyers and increased access to new customers and markets for suppliers—are not […]

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Is Logistics Boring?

Recently an assistant editor left Inbound Logistics to take a job with a consumer publication. Reason? Even though she was a young, bright, talented editor, she said she found logistics “boring.” That brought me up short. I never found logistics boring. In fact, changes in the transportation industry, especially these past five years, have been […]

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Leading Logistics to the Fourth Dimension

This past year has brought growth, mergers, and a steady move toward collaboration among supply chain suppliers and users. The supply chain community is growing up—and boldly—in a not-so-confident e-commerce world. There is a big difference between B2B supply chain organizations and standard fly-by-the-seat-of-the-pants e-commerce companies. The strong will survive and the poorly thought through […]

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e-Commerce Change Is in the Air

In 1995, a major financial services firm said, “our customers will never go on-line to trade.” Five years later, the landscape of that sector has changed significantly with a whole new way of doing business and with a cadre of new companies that are formidable competitors. To some degree, the transportation sector, and specifically air […]

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Choosing Technology Over Nuts and Bolts

Picture this Information Technology (IT) department of a transoceanic shipping company: Hundreds of programmers sitting in front of computer screens. Managers training employees on outdated systems in use for 20 years. Phone calls from business unit heads wondering why legacy work is delaying project deadlines. This was Sea-Land in 1992, when I became CIO. Yet […]

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Cross-Pollination and Excellence

Remember way back in high school bio class when you learned about J. Gregor Mendel’s experiments with peas? I bet you said to yourself, “What am I learning this for? I’ll never use it. I’m not gonna be a farmer.” Guess again, Mr. Greenjeans! You’re all grown up now, and you are the world’s finest […]

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New Logistics Portal Saves Money on Every Shipment

Supply chain portals are growing in number, uniqueness, and breadth of service to all partners. They will continue to grow, given the ever-increasing usefulness of conducting supply chain management on the web and the constant growth of new technologies in this area. One new portal, which went live in November 2000, is worth noting. LTLNET.com, […]

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Transportation Software: A Guide for the Perplexed

Making the right transportation software choice is harder than ever. More than 60 Internet transportation dot.coms have launched in the last 12 months alone. If you’re like most people, you’re wondering: “How can I make sense of all these companies?” The good news: the Internet can provide enormous productivity gains for transportation and logistics companies. […]

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Get Customer-Centric or Get E-liminated

Ask three people to define e-commerce, and you’ll end up with three disparate answers. The problem is that companies use e-commerce to define varying degrees of involvement in e-business. Some companies think they conduct e-commerce because they have e-mail. Some believe that the mere presence of a web site constitutes an e-commerce approach. The fact […]

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Carpe Diem Logistica

For purists, 2001 is when the new millennium really starts. For this magazine, 2001 marks the beginning of our 21st year of publication. It also marks the beginning of the third decade of championing the inbound approach that advanced the idea of traffic management from its humble, if not important, beginnings to an engine of […]

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The Lights Are On But No One’s Home

We have a saying in the big city, “the lights are on but no one’s home.” By the time you read this, in California at least, everyone may be home but the lights may be off. Chalk another one up to federal and state energy policy pooh-bah’s polymorphic foul-ups. They hit the off switch. Few […]

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