Articles
Checking In
School’s in Forever
Inbound Logistics’ editorial helps you realize new opportunities as you grow your career.
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Gaining Ground
The fortunes of many companies were balanced on the backs of their supply chain, logistics, and transportation managers during the past year. In concert with their carriers, and technology and logistics partners, business logistics professionals across the country produced real supply chain gain by aligning demand to supply. That’s why we chose “Supply Chain Gain” […]
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Gaining Even More Ground
Building the January Logistics Planner is always a process of incremental addition. That’s the only way you can even approach, let alone execute, a 528-page issue during the busy holiday season. Along the way, there are measured benchmarks: meetings, deadlines, rough drafts, edits, designed proofs, polished articles, then a print date. The final product, which […]
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Customer Service: Who Needs it?
Last weekend, I finally compiled my holiday shopping list and headed out to brave the crowds. I live within 10 miles of Kmart, Walmart, and Target, but I will never again set foot in one of those. I usually have patience when shopping, but several bad customer service experiences— long checkout lines, unhelpful help, and […]
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Elephants Chasing TIGERs
It wasn’t that long ago that Rajahs in India used elephants to hunt tigers. It seems the hunt is on again. The recent Republican resurgence is hunting for a very specific type of TIGER: Transportation Investment Generating Economic Recovery (TIGER) grants as part of the TARP fund. The latest round of grants continues the spending […]
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Currency Events
Recent actions by the U.S. House of Representatives and calls from the Obama administration may impact global trading patterns next year. One such resolution — H.R. 2378, the Currency Reform for Fair Trade Act passed in early October 2010 — allows the United States to peg import tariffs directly to what is determined to be […]
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First They Came For Our Trucks
The War on Trucking. Are You Prepared? That’s the headline of the ad on page 111 of this issue, sponsored by NASSTRAC, an association comprised of a cross-section of shippers. Citing the challenges posed by CSA 2010, cap and trade, and Hours-of-Service changes, NASSTRAC is undertaking advocacy to guard the interests of anyone using trucks […]
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Inbound 3.0 at Walmart
During the almost three decades that this publication has been preaching the benefits of matching demand more closely to supply, we’ve published scores of articles on Walmart’s efforts to master inbound logistics. The first major milepost along that road was acknowledging the value of controlling inbound logistics, making it a company-wide mission, and developing the […]
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What We’ve Got Here is Failure to Communicate
Remember that great line from the movie Cool Hand Luke, “What we’ve got here is failure to communicate”? That’s what popped into my head as I reviewed the more than 4,700 responses from readers and 3PLs participating in our annual third-party logistics survey. We asked both 3PLs and their customers the same question: What is […]
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Are You Talkin’ to Me?
Some results from our annual third-party logistics survey caused the publisher of this magazine to quote a line from Cool Hand Luke: “What we’ve got here is failure to communicate.” When 3PLs and their customers were asked the same question, but provided diametrically opposed answers, the publisher suggested that more shipper/3PL communication may be called for. […]
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Shading Green
We know the positive arguments for embracing green. This magazine regularly demonstrates how shippers and service providers are developing sustainability practices across their supply chain touchpoints. Reducing fuel, cube, weight, packaging, waste, and power consumption in the supply chain blends the two shades of green—sustainability and profits. You’ll find measurable examples of both in this […]
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Deere Customer
Any devoted demand-driven logistics practitioner might take issue with the catchy headline on a recent Bloomberg BusinessWeek article: "Low Inventory Angers John Deere Customers." The article quotes unhappy dealers who can’t get equipment from Deere as quickly as they want. One reports losing "half a dozen deals a month." Farmers aren’t happy, either. The culprit, […]
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Transformative Technology
Yes, technology continues to transform transportation. But your demands also transform those providing technology to you. For example, JDA Software’s acquisition of i2 Technologies in January 2010, and their shared roadmap for future integration, serve as a telling bellwether for the logistics technology industry and its customers. From a macro perspective, consolidation among IT companies […]
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Retail Week at a Glance
Ispent one week last month immersed in retail logistics. After attending Fashion Week in New York, I headed straight to the Retail Industry Logistics Association meeting. Retailers are adapting and evolving at an ever-quickening pace. Here’s the latest: Monday: Emerging Markets. Some global fashion and apparel brands expect emerging markets to drive 70 percent of […]
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America’s Got Supply Chain Talent
Every state says it wants to attract logistics business that can keep its workforce employed. Florida is actually doing something about it. The state has gotten behind the Talent Supply Chain, an association of state, local, education, and business organizations whose goal is to boost Florida’s economy by encouraging and expanding workforce development, training, and […]
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Brought!
In tough times, logistics managers react to demand and respond to adversity. Every day, your customers and CEOs raise new questions and challenges, which you meet through creativity, innovation, and a "bring-it" attitude. A logistician’s resilience is valuable when opportunities are ripe, but it’s invaluable when problems persist. This indomitable bring-it attitude was pushed to […]
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Bring It!
Last weekend, I went through a stack of newspaper clippings of economic and industry news from the past year, and made two piles: good news and bad news. Guess which pile was larger? In an ostrich moment, I went to the shredder and irrationally fed the bad news in, sheet by sheet. As I fed […]
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Less Lip Service, More Customer Service
When times are good, everyone says they are focused on customer service, but admittedly some of that is lip service. When times are bad, are carriers and service providers truly focused on providing you good customer service, or are they cutting customer service corners? Are you as concerned about customer service these days, or is […]
Read MoreJust Say No to Slow-Mo
When the economy slows, so does the pace of shipments. To cut costs, some companies shift to less-expensive deferred delivery services. But there are cases where speed helps reduce overall costs, even when economic activity is flat. Here’s one example that bucks the slow-mo shipment trend line. Acoording to press reports, an Australian retailer, Coles […]
Read MoreA Lesson From Ghana
“Ghana will not become a middle-income status country without a coherent supply chain strategy.” So says leading African academic Dr. Douglas Boateng in an open letter to Ghana’s government (http://snipurl.com/ilghana). Dr. Boateng takes the government to task on its lack of supply chain vision, pointing out that despite the abundance of natural resources≠gold, cocoa, diamonds, […]
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