China and Taiwan depend on one another; Emirates targets multimodal transportation infrastructure investment; Chile port strike ends, concerns remain; Free online returns stoke Canadian consumption but place onus on U.S. retailers; Europe looks to United States for re-shoring inspiration; Mondelez debuts new GS1 standard
Optimized reverse logistics processes provide a good customer experience and recover value from returned goods.
Processing defective returns and overstocks quickly helps retailers maximize the recovery rate on this inventory.
Planning for peak returns season can minimize processing costs and maximize recovery values of returned inventory.
Managing reverse logistics with a Lean outlook can not only improve profitability, but also add value for customers.
Reverse logistics presents an opportunity to streamline processes, reduce expenses, and increase asset recovery values.
With a global perspective, mobile device shippers can access additional markets to maximize recaptured device value.
Many companies turn to third-party logistics (3PL) providers to help manage returns processing. Selecting the right reverse logistics provider can help retain customers and save money.
While many factors influence customer loyalty, a well-run returns process has proven to drive repeat orders and improve consumer satisfaction. Paul Galpin of P2P Mailing outlines three points companies should consider when designing their reverse logistics.
Protective reusable dunnage can take the place of single- or limited-use corrugated or wood filler to move pallets and products securely in an environmentally conscious manner, writes Paul Fitzgerald of Paylode Cargo Protection Systems.
Co-locating reverse and forward logistics functions for consumer electronics instead of using a centralized returns model reduces transportation miles, touches, and facility overhead while increasing turn times.
Maintaining a nationwide network of reverse logistics facilities and skilled team of supply chain field analysts allows shippers to reduce transportation and handling costs and support sustainability efforts, writes Jeff Pepperworth, Inmar.
Software solutions can help shippers maximize value recovery from inbound shipments of returned material, writes Tamara Dwyer of TAKE Solutions.
Reverse logistics has become an area of high priority for companies looking to reduce costs, add efficiencies, and improve the customer experience, writes Steve Sensing, Ryder Supply Chain Solutions.
Nonprofit organization MedShare distributes recovered medical supplies to the places of greatest need.
Companies that combine the reduce, reuse, recycle mantra with the supply chain wisdom of managing costs and stamping out inefficiencies are developing reverse supply chains that help the Earth, the customer, and the bottom line.