Mission & Core Values
To be a leader in our markets by providing world-class services that ensure long-term company durability. Crowley values safety; integrity; one Crowley, one team; operational excellence and innovation; our people; customer satisfaction and company durability.
Founded in 1892, Crowley is a U.S.-owned and operated marine solutions, transportation and logistics company that provides services in both domestic and international markets. We are customer centric and solutions oriented. Personnel and assets across the entire organization are regularly brought together to solve throughput challenges for many of the world’s most dynamic corporations.
Crowley’s hallmark is our longstanding, regularly scheduled container and break-bulk liner services between the U.S., Puerto Rico, Bahamas, Caribbean, Puerto Rico, Dominican Republic, Haiti, Cuba and Central America. And as a third-party logistics provider, we provide supply chain and transportation management services including: freight forwarding; ocean, inland, and air transportation; customs house brokerage; cargo insurance and warehousing. Crowley’s inland transportation team along with a healthy network of distribution centers, provide a framework for clients to combine and tailor cargo transportation services as needed while achieving visibility through sophisticated shipment tracking.
In 2012, we not only expanded our logistics offerings in the Caribbean and Central America, but we rolled our Jarvis International Freight subsidiary into Crowley and formed a project logistics and global freight management team. With a fundamental understanding that supply chains continue to operate within an increasingly complex and dynamic set of variables, Crowley is now truly positioned as a worldwide partner, offering flexible, scalable and agile logistics solutions to customers who have expanded their businesses into Europe, Asia, the Middle East and the like. Customers can now rely on Crowley who has effective operational representation in more than 130 countries for all of their logistics needs.
Total customer satisfaction is a key performance driver for Crowley. Open, two-way communication and a commitment to continuous process improvement is a must. And with ISO-certification in freight services and solutions development, Crowley meets and exceeds the highest standards for quality and service.
Crowley has a reputation for designing efficient cargo transportation solutions personalized and scaled to fit each customer’s needs – after all, some customers may simply have a few kinks in their supply chains they’d like fixed, while others may need a comprehensive, integrated transportation and logistics solution. So whether you need compliance consulting, SKU-level inventory management, physical transportation services or anything and everything in between, you owe it to yourself to contact Crowley to discuss supply chain solutions.