Articles

Retail

Partnering with Customers and Leveraging Data to Boost Health

Partnering with Customers and Leveraging Data to Boost Health

In May 2023, Kenvue, the company behind iconic brands such as Tylenol and Listerine, spun off from Johnson & Johnson, becoming the world’s largest pure-play consumer health company by revenue. The spinoff also meant Kenvue’s leadership team had to establish strong supply chain operations as a consumer goods company, rather than as part of a pharmaceutical firm.

Read More
Taking a Peek  at Peak Season 

Taking a Peek at Peak Season 

It’s never too early to prepare for the holiday peak season, especially with disruptions mounting amid solid consumer spending. Shippers and carriers are employing automation, data-based decision making, and smart inventory management strategies—and tapping into lessons learned from last year—to get into position for 2024.

Read More
A Direct Hit

A Direct Hit

As retail businesses explore all their supply chain options, many find that direct-to-consumer (DTC) models may be the right approach. In fact, two-thirds of North American organizations say their investment in the DTC delivery model has increased since early 2020, according to a new Deposco report, The Rise of Direct-to-Consumer in North America. Respondents from […]

Read More
Specialty Retail Hits the Mark

Specialty Retail Hits the Mark

What makes a successful retailer? To answer that question, Manhattan Associates, in partnership with Google Cloud and Zebra Technologies, examined data insight from real purchases, returns, and customer journeys across digital and physical channels to create The Unified Commerce Benchmark for Specialty Retail, a report conducted by Incisiv. The benchmark assesses retailers across 11 specialty […]

Read More
Embracing the Opportunity in Returns

Embracing the Opportunity in Returns

With the explosive growth of online shopping in recent years, largely fueled by the pandemic, returns are on the rise and have become a logistics headache for retailers, carriers, and consumers. The long-term impacts of this increased demand, and the resulting strain on retailers and supply chains, will largely depend on how retailers respond.

Read More